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“Beautiful Hotel and Great location!!”

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Hilton Garden Inn Cleveland Airport
Ranked #6 of 38 Hotels in Cleveland
Certificate of Excellence
Reviewed 11 August 2014

My recent stay at the Hilton Garden in Cleveland Airport location was short given my late check in and very early departing flight time...but from what I did experience upon check in and the few hours I was there was GREAT! The front desk was welcoming, very professional and the lobby is beautiful. Rooms were comfy and clean. And unlike most hotels located near the airport and highway, it was extremely quiet. I would definitely stay here when I find myself in the Cleveland/Canton area again.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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635 - 641 of 969 reviews

Reviewed 11 August 2014

It was clean quiet and close to the airport. easy to find. the staff was very friendly, helpful and made the stay pleasant, overall worth the and and would stay again easy to book room was spacious and clean

  • Stayed: August 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank clinton94611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Return from a wonderful two week vacation in Disney only to discover that our van was stolen from Hilton Garden Inn parking lot. There are no security cameras covering the parking lots. It was 10pm on a Saturday night and we were stranded. They did comp a room for a night, but offered no assistance in helping to determine when our van was taken. We haven't been contact by the hotel management since we left. Very disappointed.

Stayed: July 2014, travelled with family
6  Thank Olsen8112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this reviewResponded 26 August 2014

Olsen8112,

I sincerely apologize for the unfortunate experience that you had during your stay. I appreciate the speed in which you brought this to our attention and allowing me to follow up with our security department ensuring that you and future guests are taken care of. If there is anything that you should need, please feel free to contact me directly.
Rebecca Kerrigan
General Manager
216-898-1898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Hotel is outstanding. Great location to go in any direction. Staff is terrific especially Ashley who took care of a small problem right away without batting an eye and Bill who was able to help with a very last minute additional night. My husband and I always stay here when in Cleveland. In our opinion this HGI is always on top of their game! Keep it up!

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank holeinthewallgang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

Close to the airport, the Hilton remains consistent in its amenities and comfort/cleanliness. Here for the Gay Games 9 I decided to stay close to the airport the first night before heading 20 minutes by train downtown. Thank you to Jonathan at the front desk for your professionalism and kindness. Free shuttle from airport and to train station. Good value.

Stayed: August 2014, travelled on business
Thank SBOCC_Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We were attending an out of town wedding. This was a great place to stay. The entire hotel was immaculate. They did shuttle us to and from the reception which was at another sight. The outside patio was a great place to enjoy the great weather and a drink. The lobby was spacious and had many areas to sit and relax. The staff was excellent.

  • Stayed: June 2014, travelled with friends
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Thank Conniecosmos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

We stayed six nights while in town for a convention. The staff are great, the room was fresh and clean, well appointed. Plenty of parking. The lobby is nicely done, well lit and the restaurant was great as well. The Grilled Pork Chop was super as was the Salmon. Overall the stay was wonderful, this Hotel is excellent.

  • Stayed: August 2014, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Ct, Cleveland, OH 44135-6007
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Cleveland
#1 Family Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#5 Business Hotel in Cleveland
Price Range: £73 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio

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