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“Very nice”

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Hilton Garden Inn Cleveland Downtown
Ranked #13 of 38 Hotels in Cleveland
Certificate of Excellence
Caro, Michigan
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very nice”
5 of 5 bubbles Reviewed 8 June 2014 via mobile

We stayed here on our first trip to Cleveland. I was looking for something nice, that was downtown, and wouldn't break the bank.
The room was a little small, but that's alright. They have a shuttle that took us where we wanted to go. And it was close enough that we were able to walk back with no trouble. Plus there was a baseball game going on, which was kind of neat to listen to along our walk.
The breakfast buffet was alright. I wasn't crazy about the potatoes. However everything else was good.
We would definitely stay here again.

Stayed June 2014, travelled as a couple
Helpful?
Thank m1davis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 9 June 2014
To our friends from the north thank you for visiting and for the review. Glad to know you will stay with us again if you visit Cleveland.
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1,393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
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English first
Salem, Oregon, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

We flew in to Cleveland just for the weekend from Oregon to see Progressive Field and of course the Indians. We had such a great time! Everyone in Cleveland was extremely friendly, the employees of the Hilton Garden Inn were polite, kind and we have to say; it was the best hotel experience EVER!! Great staff, great rooms, perfect view of Progressive Field! I wish I remembered each name, but there was one instance where some very intoxicated people were rude to staff, and they stayed calm where I "would have lost it" Good JOB! We will definitely be back to Cleveland some day and will FOR sure stay at Hilton Garden Inn Cleveland Downtown. So in a nutshell it was a great stay, great weekend, and the Tribe won in a sweep! Doesn't get any better then that! Thank you Hilton Garden Inn & the great city of Cleveland.

Room Tip: We enjoyed the view of Progressive Field
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 9 June 2014
You are most welcome and THANK YOU for the awesome review! Glad your stay in Cleveland went well and we hope to have you back again. Also thank you for the kind comments in regard to our team. Take care and Go Tribe!
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Fairfax, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 June 2014

This particular Hilton is about 4 blocks from the actual "downtown" of Cleveland - that being what it is. It actually looks out over the nearby airport and the lake if you have a North-Facing room.

We utilized the complimentary Happy Hour on the clib level since it came with our room and had a great time chatting over some complimentary light fare and beer-wine.

The room was fairly standard, with a noisy window AC unit but otherwise great amenities in the room. The view was pretty fantastic with all the formerly grand buildings in the city skyline. Shame Cleveland lost all its manufacturing/business prowess in the last 30 years.

Warm reception, free cookies, great view. Parking is extra, weirdly.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 9 June 2014
Thank you for staying with us and for the great review. Come back again.
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Rochester, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 5 June 2014

stayed here with friends for a show at the house of blues.close to all attractions and had a free shuttle to boot to get around town.accomidations were clean and average.staff was super friendly even when would arrive late at night after a night on the town.close to everything and the place to stay for a baseball game.lots of good eats close by as well.will stay here again when coming to cleveland

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bill c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 6 June 2014
Always good to read that a guest will stay with us on their next trip to Cleveland. Thank you for the review.
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Canton, Ohio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

I loved the lobby. The location was stellar if you are going to a game at Progressive field. The pool was nice for my 2 little ones under the age of 6. The Bar in the hotel had good food with prices you would expect in a Hilton.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harenpaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 5 June 2014
Always glad to hear when a family with little ones had a nice stay with us. Thank you for being a loyal Hilton patron.
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Oswego, New York
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Stayed here recently. Front desk staff and manager were very nice and smiling! A great way to start my stay! Across the street from Progressive Field so I took in a ball game too! Very convenient! Very clean and well kept! Restaurant food is very good. I will stay here again and see another game!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PwrBrkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 5 June 2014
We are glad to know we will have you back for another game. Right across the street as you know. Take care.
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Laconia, New Hampshire
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 2 June 2014 via mobile

It may look like it's in a sketchy part of town when you get here, but it's really not. Just across the street from progressive field. We walked to the rock and roll hall of fame and could have to the football stadium too. Plenty of restaurants around if you're willing to walk a bit. Nice enough hotel and friendly staff, but breakfast is not free.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank jfedele85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, 5 June 2014
Thank you for the review and we appreciate you mentioning our breakfast. You are correct, we offer an all you can eat breakfast buffet for $11.95 for adults and $5.50 for children. But you can always book one of our package rates which include breakfast.
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Additional Information about Hilton Garden Inn Cleveland Downtown

Property: Hilton Garden Inn Cleveland Downtown
Address: 1100 Carnegie Ave, Cleveland, OH 44115
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Official Description (provided by the hotel):
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio

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