I recently returned from a two-night stay with my family at the Renaissance Cleveland, and it was just wonderful! We booked the two nights in a standard guestroom using Marriott Rewards points. All of the staff members we met during our entire stay were extremely accommodating and friendly. The valet staff was very helpful, and the front desk staff was quite personable, which is a refreshing change from many hotels where they are aloof. Everyone working at the Renaissance Cleveland just seemed happy to be there and enjoying their jobs. At check-in, we were presented with tons of maps and information about the area, as well as a great upgrade to a one-bedroom suite and free valet parking! This was a very nice surprise, something that we were not expecting, especially since the hotel seemed quite full with meetings and events.
The suite we were given (782) was great! The room was nice and large, with a living/dining room with a couch and chairs, a large desk, tv, and dining table with crystal chandelier. There was also a wet bar in there with a sink, small refrigerator, and coffee maker. The bedroom had the two queen beds, two chairs, and another tv. The attached bathroom was large (somewhat long and narrow), finished all in marble. The showerhead was one of the older massaging ones, but it was so much better than ones we’ve found in a lot of newer hotels. The bathroom had very nice Aveda products. It was hard to tell when the room was last renovated, since the rooms are meant to look very old and grand. The furnishings themselves seemed relatively new and fresh, but some of the woodwork and things could use a little work, like the room doors, which were quite banged up and seemed to lock somewhat loosely. The suite was so comfortable and cozy on the cold winter days we were there. It felt like an upscale city apartment, and its location within the hotel, at the end of one of the three sections that protrude out the front of the hotel, gave it great views of Public Square with 5 windows. I guess the only thing to remember about the rooms is that the hotel itself is very old. The climate control system is not the most modern, and a lot of air was able to escape into the room through the windows when it got windy. Otherwise, everything was great. The hotel is set up in a large square shape with an enclosed atrium in the middle where the indoor pool is. A lot of the rooms look out to this central atrium, with the rest looking to the outside. I can say that two of the sides definitely have nice views. I’m not sure about the other two.
The hotel itself is gorgeous, truly the grand dame of Cleveland, even today. The crystal chandeliers, dark wood paneling and formal elegance just can’t be found in any new hotel. The lobby is opulent and well-situated. Somehow it just flows nicely with the front desk and elevators in a main hallway area, with the large seating area and fountain off to the side with large windows looking out to Public Square. The hotel’s parking garage can be accessed within the hotel by an escalator that goes right down to it. This would make self-parking very convenient.
We loved the location of the hotel. We were able to walk to our main attraction, the Rock & Roll Hall of Fame. It was about a 15 minute walk from the hotel. Another huge plus of the location for us was the fact that it’s connected to the Tower City Center by indoor walkway. I guess this can be described as a mall/entertainment complex that goes somewhat underground and connects several buildings. There was no need to walk outside in the cold for much of anything! The mall itself is in a very lovely old building, but the stores inside of it weren’t particularly high-end, and it didn’t seem to attract the best clientele. There was a very visible security force. We didn’t really make use of the shopping in Tower City Center, but the dining was convenient. In terms of full-service restaurants, there is a Morton’s, Hard Rock Café, and Houlihan’s all in there, connected to the hotel without needing to walk outside. These, plus the hotel restaurants makes a good selection of eateries available to guests, without needing to set foot outside if the weather is bad. There is also a movie theatre in the tower complex. The center itself was somewhat odd, with the Renaissance and Ritz Carlton guests both using it, mainly for the restaurants, but people from the local community seeming to come in for the stores. I guess this dynamic works out well enough.
Even though our room wasn’t on the club floor, we were given access to it since we were in a suite. The club lounge was great in this hotel, but it could have used some more tables. The staff was pleasant, and the breakfast had a nice selection each morning, including scrambled eggs, oatmeal, pastries, fresh cut-up fruit, juice, etc. The offerings at night were a bit sparser, but there were always plenty of drinks and small items available. If you can upgrade to this floor, I’d recommend it.
I strongly recommend staying at the Renaissance if you are in Cleveland. The staff is great, and the historic hotel is kept up extremely well. The upgraded suite we were given was absolutely wonderful, and the location was perfect for the touring we did, as well as for its connection to the Tower complex. The lobby, staircases, hallways, etc. were all gleaming. The hotel managed to maintain its old, historic feel without seeming dated. It was like stepping back into history and an older Cleveland with every modern convenience. I can't say enough good things about this hotel.
- Official Description (provided by the hotel):
- This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more less
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- Also Known As:
- Cleveland Renaissance
- Renaissance Cleveland Hotel Ohio