Probably great for business uses, but as a destination for a couple vacationing, not the best. The only other Ritz-Carlton I've stayed in was in Jakarta, but the Cleveland Ritz doesn't even match the standard room in the Marriott in Manila, Philippines!
The rooms were clean, the staff was kind, but there wasn't any extra splash that let you know that staying in the Ritz Cleveland was a special event.
If you check in after 2300 hrs (11 pm), even if you're a couple in a tuxedo and wedding dress, expect to unload your own bags, wait for a valet, then wait at the check-in counter behind an irate guest arguing with the staff.
- Official Description (provided by the hotel):
- The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 206 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE ; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more less
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- Also Known As:
- The Ritz-Carlton Cleveland Hotel Cleveland
- Cleveland Ritz Carlton
- Ritz Cleveland
- Ritz-Carlton Cleveland
- The Ritz-Carlton, Cleveland Ohio