Overall we really liked being at this hotel - unfortunately our trip and some of the "mishaps" along the way (not the fault of the hotel) made it so that we spent little time in our room. Loved the comfort of the bed, the stylish and modern interior of our room and the washroom/shower was fantastic! The room appeared to be clean. The best part was the amazing service of the staff - they truly tried to assist us, even when the hotel seemed to be at its busiest.
Our only complaint, was that the staff seemed to be confused about eating locations nearby, giving us confusing directions - long story short, there really were not any restaurants open at 11:00 pm that were in walking distance. When we chose to come back to the hotel to eat instead, we were disappointed and confused that the hotel restaurant (food was no longer being served) would be closed at 11:30 pm - particularly being a weekend night with two concerts happening in the area, this was perplexing as many guests would have likely would have preferred that option for a later meal.
Otherwise, we would love to come back to this hotel - it was fabulous!
- Official Description (provided by the hotel):
- Bringing new energy to the financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. ... more less
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- Also Known As:
- Crowne Plaza Cleveland
- Cleveland Crowne Plaza
- The Westin Cleveland Downtown Ohio