I've been to Taste a number of times for special occasions, but having seen on their website that they offered a special on Mondays and Tuesdays where their usual price fix menu is offered at a reduced price of $33 (www.tastefoodwine/specials.html) I thought I would go for a casual dinner with a friend.
Well, upon receiving our bill we noted that this was an offer, even showing the waiter the restaurant's own website which states it, but he nervously refused. We asked politely to speak to a manager, who was no where to be found. To make a long story shorter, the owner eventually turned up and began yelling at us, going so far as to insinuate that my friend (who is a native Clevelander of Korean ancestry) was somehow illiterate and couldn't read English properly, and then saying the same to me—I have a masters degree in English Literature. Beyond that, the kitchen manager also insinuated that we had somehow drank too much and that was why we were complaining.
To end, the owner point blank refused to honor the special, stating that no where on the webpage does it say that the wine is included—except for the fact the picture which accompanies the offer is of not one, but two glasses of wine, which come standard with their regular price fix menu, making it incredibly misleading, and consequently his inappropriate reaction all the more offensive.
Now, my friend and I are both in our mid twenties, college graduates, and female, we are not Taste's general clientele, but is that really any excuse to treat us like that? The hysterical female trope is as dated as it is offensive, especially considering that it is illegal to serve alcohol to a clearly intoxicated person in the state of Ohio, as is false advertising.
To be honest, I wasn't so much upset about his failure to lower the price by $22, as I was by his rude and blatantly arrogant attitude towards his clientele, I wouldn't treat anyone like that and wont be returning to Taste, which is sad.
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