I arrived around 5pm on 28 Oct, upon check-in, was asked if I would mind a non smoking room, I assumed it was not clean, so I said no problem. Then the desk person said she would check another room out for me only to find out it was not clean and she took care of it. 30-45 min later, that room was cleaned and was acceptable. During my stay, I used the stairs at the end of the building, but during the 9 days of my stay, only once was the stairs swept and mopped. I did notice the trash in the stairwell was removed almost daily, so I guess the stairs was satisfactory to the management. They were muddy within a couple of day of the one and only cleaning. As far as my room, this is my thought. I found the brochure that the room would be cleaned upon asking but I thought at least they would come in, no matter what, once a week. Setting that aside for I did not ask, I serviced my own room.
This is my worry, if the rooms are not at least looked at once a week, and if I was someone who used motel rooms to make meth, for instance, I would get a room at your establishment knowing the room would not be checked or cleaned for any reason. This is a security violation to me and this is why I would not be coming back to utilize your establishment.
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- Also Known As:
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- Extended Stay America - Columbus - East Ohio