The stay on Aug 27, 2013 was good but the service was terrible. We came in very late after a long road trip across the country. We paid cash to stay so they needed to see my license. Unfortuately, in the process of checking in they forgot to give it back to me. I find this out three days later (9 hours by drive time away). So I think "No problem. they'll just send it back to me and we'll be good." Wrong! They would not overnight it to me saying 'it was cheaper for me to get another one' What? In my state that is no easy feat (cost or no cost). Terrible customer service.
- Official Description (provided by the hotel):
- Red Roof Inn & Suites Columbus - West Broad is 6 miles from downtown Columbus. This centrally located Non-Smoking hotel offers Newly Renovated Rooms with free WiFi and flat screen TVs. This hotel is just minutes from all the excitement of downtown & the arena district, only half a mile from the new Hollywood Casino Columbus, or our world famous Columbus Zoo & Aquarium, only 13 miles away. ... more less
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- Also Known As:
- Red Roof Inn And Suites Columbus - w. Broad Hotel Columbus
- Holiday Inn Columbus
- Columbus Holiday Inn
- Red Roof Inn & Suites Columbus West Broad Ohio