I arrived at this hotel at 1230 am with an emailed reservation. I made the reservation thru the central reservation line and had an emailed copy of the reservation. To my surprise when I arrived the arrogant front desk representative refused to honor the reservation because there was a mistake made by their agent. They almost tripled the rate and told me there was a mistake and oohing they could do. On future business trips I will not be staying at this property. I am a platinum member for Marriott and have never been treated so disrespectfully. Ironically on the front counter is a sign asking for guests to rate them on this web site.
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- Also Known As:
- Courtyard By Marriott Columbus Airport Hotel Columbus
- Columbus Marriott
- Columbus Courtyard
- Courtyard Columbus Airport Ohio