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“Nice Hotel”

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Hilton Columbus/Polaris
Ranked #9 of 143 Hotels in Columbus
Certificate of Excellence
Toledo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Hotel”
Reviewed 29 April 2014

Friendly and helpful staff, clean comfortable rooms. What else would you expect from a Hilton? Convenient location, near the expressway and easy to find. There are plenty of places to shop and restaurants to eat at nearby. The bellman drove our group of 11 to and from the restaurant.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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884 reviews from our community

Traveller rating
    579
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
Reviewed 28 April 2014

Had a great experience at this hotel. The staff were all very friendly and helpful. Had a great time with the kids at the pool. The location is great. Shopping and plenty of dining right next to the hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jeffreys260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, 29 April 2014
Dear Jeffreys260,
Thank you for taking time to write such a nice review on the Hilton Columbus/Polaris! I'm glad you and your family had fun at our pool and enjoyed your stay with us. We do hope you choose us on your next visit to Columbus, OH.

Sincerely,
Nancy Howard
Area Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, United States
1 review
Reviewed 28 April 2014

The Polaris Hilton is luxurious and convenient. The room was clean and comfortable, the shuttle service was fantastic, and the staff was courteous and helpful. I will definitely recommend this hotel to friends and family.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Candice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburn, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2014

A beautifully presented environment with quality staff and attention to all the details that make a stay enjoyable. Even though the hotel is near a large shopping area, it is quiet and calming. At the same time, access to top shopping is minutes away and a quality spa in the hotel is an extra addition to the experience.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DianaV725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonn
Level 5 Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 April 2014 via mobile

Stayed for four nights on a business trip. Room was clean and comfortable. Hotel shuttle was free on a first come, first served basis so I took advantage and they took me to the local grocery store, which was an unexpected extra - it was theoretically within walking distance but the lack of footpaths make walking round here somewhat challenging!

Stayed April 2014, travelled on business
Helpful?
Thank holdenute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review, 28 April 2014
Dear holdenute,
Thank you for taking time to write a review on the Hilton Columbus/Polaris. I'm glad you enjoyed your stay with us. Thanks for sharing your experience with our hotel shuttle. We do offer this complimentary service within a five mile radius of the hotel as well as to and from the Columbus International Airport (CMH). We hope you select our hotel on your next return visit to Columbus, OH.

Sincerely,
Nancy Howard
Area Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton,Ohio
Level 6 Contributor
232 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 18 April 2014

This Hilton is situated in the Polaris Mall Area just north of Columbus. I use this area to stop over for business in the area. The staff is great and the hotel is in good condition. The beds are comfortable and quiet so you can get some sleep. On this stop I noticed that the remote control for the TV was missing. I wasn't going to be in the room so I didn't report it. Also had a burnt out light in the bathroom as well. Otherwise had a good trip and will use this property in the future.

Room Tip: There are several 4 star restaurants within the area of this hotel as well as chains to eat at.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaybird6676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, United States
1 review
Reviewed 17 April 2014

This hotel is conveniently located near Polaris mall. The hotel is very nice and has nice furnishings. Overall, our stay was very nice. We were on the top floor which was quiet and secluded, however, we could hear the elevator at times since we were right around the corner from it.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Amanda Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Columbus/Polaris

Property: Hilton Columbus/Polaris
Address: 8700 Lyra Dr, Columbus, OH 43240-2103
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Columbus
#9 Business Hotel in Columbus
#9 Family Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio

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