This is a great business hotel very conveniently located on the north side in close proximity to restaurants and shopping. We have stayed here previously and loved it. This trip I was down in the business center when my wife called to say she found a bug in the bed when she pulled back the sheets. I told her to call the front desk and headed back to the room. Before I got there the assistant manager had arrived, captured and photographed the bug, and two people from housekeeping were changing all of the bedding on both beds in the room. The following day we received a letter from the hotel manager apologizing for our inconvenience. The staff's response was immediate and highly professional.
- Official Description (provided by the hotel):
- Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more less
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- Also Known As:
- Hilton Columbus/Polaris Hotel Columbus
- Hilton Columbus/Polaris Ohio