I stayed here for a conference and was extremely surprise at the quality of the hotel and the great customer service at their front desk and their shuttle drivers. Location was very convenient to the airport and had a shuttle pick us up. I have no idea how old the hotel is but it was well decorated, well maintained. The conference rooms were spacious and high ceiling, hard to find these days. Check in was easy. I was there for two nights and the bed was comfortable. They have excellent coffee in the room by Coffee Bean & Tea Leaf. I didn't really try their breakfast but they offer cook to order eggs. I would have given them a 5 except for one detail. The second day when I went back in the afternoon, the room had not been made up. I had to call housekeeping and they sent someone right away. The problem was she wasn't really attentive and another employee came by and they struck up a conversation while I was waiting for her to finish. After she left, I saw that she did not replace the coffee or half & half by the coffee maker. Not the best employee to represent the hotel, I must say. Most places you hear them greet you or smile. This person did neither. But all the other staff was attentive, friendly, helpful. They have a manager reception for drinks and snacks which was a nice touch. Oh and very close to Easton Mall, which has great shops including designer brands! This is probably one of the best Embassy Suites I have stayed at.
It was my first time in Columbus, Ohio and the hotel made my short visit better than I expected!
- Official Description (provided by the hotel):
- The Embassy Suites by Hilton - Columbus Airport located in Columbus, Ohio is the premier full service hotel near Port Columbus International Airport and a preferred choice for business travel, Columbus vacations, and convention guests. The hotel is conveniently located 4 miles from Easton Town Center, 5 miles from downtown Columbus and the Greater Columbus Convention Center, and 10 miles from The Ohio State University.All registered guests receive accommodations in a 2-room suite, access to our evening Manager's reception featuring complimentary snacks and beverages, cooked-to-order breakfast each morning, and airport transportation.Whether visiting Columbus for business, leisure, sports or a convention, the new Embassy Suites Columbus Airport hotel is a central location to all Columbus has to offer. ... more less
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- Also Known As:
- Embassy Suites Columbus - Airport Hotel Columbus
- Embassy Suites By Hilton Columbus - Airport Ohio