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“Very nice and clean”

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Holiday Inn Express & Suites Columbus-Polaris Parkway
Ranked #43 of 143 Hotels in Columbus
Certificate of Excellence
Ohio
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very nice and clean”
5 of 5 bubbles Reviewed 19 November 2013

My husband and I just celebrated our 12th anniversary this weekend in Columbus, OH and we stayed her at the Holiday Inn Express and we really liked it, staff was very kind and courteous, and the free, hot breakfast is always nice. Our room was very spacious and clean. We will definitely be staying here again!!!!!!

Stayed November 2013, travelled as a couple
Helpful?
Thank daletee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 20 November 2013
Thank you so much for the wonderful feedback, we really appreciate it. I am so happy to hear you felt very welcomed and overall had a great experience. We take a lot of pride in our hotel and service we provide. I will be sure to pass the kind words onto our staff so they will know how they are doing. Again thank you so much! I hope to see you again soon.
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296 reviews from our community

Traveller rating
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    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Ohio City, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

We spent the night here for a getaway. The room was great and the staff was so accommodating. The room was clean and fresh. Evening snacks were plentiful and the breakfast was very good. This hotel is so convenient to shopping and many fine frestaurants. I would recommend it!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janshopsalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 4 November 2013
Thank you for the wonderful feedback regarding your recent stay with us. We are happy to hear you had a great experience. We take a lot of pride in our hotel and the service we provide. I will be sure to pass the kind words onto our staff so they will know how they are doing. We hope to see you again when visiting the Columbus area. We appreciate you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
2 reviews
5 of 5 bubbles Reviewed 31 October 2013

Just a great hotel. Room was very large, very comfortable and provided a marvelous place to meet up with my daughter and my grandsons. They loved the waterpark. It was difficult to get them out of the pool before they became waterlogged. The staff, especially Katilyn, was exceptional catering to our every request. At bit busy at breakfast but to be expected on a Sunday following an Ohio State game. Even the guests we had a chance to converse with were friendly even though I am an Iowa Hawkeye fan. Will be back!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 1 November 2013
Thanks for your wonderful feedback regarding your recent stay with us at the Holiday Inn Express. We are happy to hear that your overall experience was enjoyable. We take a lot of pride in our hotel and the service we provide each guest. Come back and visit again when in the Columbus area. We are waiting on you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westerville, Ohio, United States
1 review
5 of 5 bubbles Reviewed 27 October 2013

Katilyn at the front desk was wonderful. She was very sweet and very accommodating. Anything we needed, she said yes. Also, when we checked in yesterday, the gentleman at the desk was great also. Really nice staff. The breakfast servers were so nice and sweet too!
I stay at a Holiday Inn approximately once every three weeks and your staff is among the best. It goes without staying that of all the holiday inn express's I've stayed at this year, this was is the best!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 29 October 2013
Thanks for your wonderful feedback regarding your recent stay with us at the Holiday Inn Express. We are happy to hear that your overall experience was enjoyable. And thanks for recognizing the trained staff. We take a lot of pride in our hotel and the service we provide each guest. Come back and visit again when in the Columbus area. We are waiting on you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avon, CT
Level Contributor
439 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 602 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

My wife and I spent two nights here last week on a visit to Columbus for the President's Cup. The hotel is very conveniently located right off I-71 and near dozens of restaurants on Polaris Parkway. Check in was fast and friendly. The hotel is only 2 years old and is furnished and decorated in a very modern style which we liked, with tones of purple, black, and steel. Our room was very large with a Jacuzzi which was so refreshing after a 660 mile drive. The room's décor was ultra modern and the hotel was spotlessly clean. The complimentary breakfast was just o.k. We would have liked more healthier items like fresh fruit, other than an apple. The hotel is just a short walk from Bonefish Grill where we dined the first night and a five minute drive from Eddie Merlot's where we dined the second night. I found the room rates to be on the higher side for a Holiday Inn, so I felt we did not get very good value. Not having a safe in the room was also a minus. However, we did enjoy our stay and would stay here again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Equity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 11 October 2013
Thank you for your feedback from your recent stay with us at the Holiday Inn Express Polaris. We take a lot of pride in our beautiful hotel and the service we provide each guest. I will share your comments with the staff so they know how they are doing. When visiting the Columbus area please visit us again. We are waiting for you.
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Columbus, Ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

We had a business meeting at the hotel and since we are in the travel industry, we requested a tour. Alex, the front desk manager took us on a tour that had our jaws dropping. I could not believe the small indoor water park at the hotel. There is a winding slide, small slide, mushroom fountain and those buckets that fill with water and then drop the water. This would be a great place for your children to enjoy this area. There is also a swimming area, hot tub and small lazy river. I couldn't believe how nice it was. A great staycation place.

We then took a tour of the rooms. They have great room sizes and free wifi throughout the hotel. I really liked the king suites and the 2 room suites. Can you say slumber party? I didn't see the free breakfast, but the eating area is very nice. I just love the decor. Don't forget to look up at the ceiling. The lighting is really cool, as well as the carpeting throughout.

There is a long sofa with a unique looking "fireplace" with flat screen tv to watch near the breakfast area. Very nice. And of course the lobby area is a quaint area to gather too. Our meeting area was enough for 40 people and has all of the modern tech stuff. We loved it.

Kudos to this hotel. It is very clean and the staff is very nice. I can't wait to bring more of my travel agent partners so they can start spreading the word about this great little gem that is close to the best shopping in Columbus.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VidaTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 9 October 2013
Thank you for the wonderful feedback regarding your recent stay with us. We are happy to hear you had a great experience. We take a lot of pride in our hotel and the customer service we provide each of our guest. I will be sure to pass the kind words onto our staff so they will know how they are doing. We hope to see you again when visiting the Columbus area.
We Appreicate YOU!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avon, Ohio
Level Contributor
192 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

Stopped here for one night on the way to a class reunion. Very nice Holiday Inn Express. Hotel is new (or close to it) and is very clean. The whole place is done in a modern decor which is really not my taste, but hey we were just here for the night. Staff was very helpful and friendly, breakfast was very good and the breakfast lady went out of her way to help us and other guests. It is just far enough off I-71 to be away from the noise. There are many restaurants and a large shopping area within one mile. All in all, I would definitely stay here again when in the area.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NDfan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review, 1 October 2013
Thanks for your wonderful feedback regarding your recent stay with us at the Holiday Inn Express. We are happy to hear that your overall experience was enjoyable. We take a lot of pride in our hotel and the service we provide each guest. Come back and visit again when in the Columbus area. We are waiting on you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Property: Holiday Inn Express & Suites Columbus-Polaris Parkway
Address: 8670 Orion Pl, Columbus, OH 43240-4030
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio

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