The hotel itself was very nice. The staff was another story. When I checked in I had to ask 3 times where my room was located before I recieved a response. When the gentlemen at the desk finally answered he was very rude about it. I then called down to see if there were any extra towels, and was told "what is in the room is what you get." My husband and I were waiting in the lobby, later that evening, for a family member. After about 10 minutes, the man at the front desk advised that the lobby was "closed" and we were asked to return to our room. When we explained that we were waiting for someone, we were told when they arrive we would be called in our room. I have never experienced this before. I was then VERY shocked to hear the next morning while checking out that the gentlemen was the manager!!!! We will not return to this hotel.
- Official Description (provided by the hotel):
- Welcome to the Staybridge Suites Columbus Airport conveniently located near Columbus Airport and minutes away from Easton Town Center, DSCC/DLA/DFAS Center, The Ohio State University, Columbus Convention Center, Ohio Expo Center, MAPFRE Crew Stadium, Nationwide Arena and Hollywood Casino. Complimentary airport shuttle is provided. Our guests love our all suite hotel! They can choose to enjoy a spacious studio, 1-bedroom or 2-bedroom/2 bath suites. Every suite has a fully equipped kitchen with refrigerators, stove tops, microwave oven, dishwasher and free high-speed internet access. Sundries are available from The Pantry store. Complimentary guest laundry, business center, and fitness room are open until 10 PM so you only have to work around one schedule - yours. Enjoy a swim in the indoor pool or a game of Basketball on the outdoor Sport Court. Relax in the Gazebo or by the fire pit in the courtyard. Guests can also enjoy a complimentary hot breakfast buffet every morning in our spacious Great Room. Monday - Wednesday your Staybridge Suites team hosts an Evening Reception consisting of beverages and light food each week. We offer many amenities and services to provide every guest all the comforts necessary to Make It Your Place. ... more less
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- Also Known As:
- Staybridge Suites Columbus Airport Hotel Columbus
- Columbus Staybridge Suites
- Staybridge Suites Columbus Airport Ohio