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“Great rooms and staff”

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Comfort Inn North Polaris
Ranked #40 of 143 Hotels in Columbus
Certificate of Excellence
OHIO
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great rooms and staff”
Reviewed 20 March 2008

We have stayed at this hotel several times and always found it to be comfortable with great beds and an above average hot breakfast buffet. The staff has always been attentive and pleasant. The location is adjacent to the huge Columbus Polaris shopping complex. Several upscale restaurants are within a mile of the hotel.

  • Liked — cleanliness
  • Disliked — hard to find from I-71
  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SKYWAYBUZZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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235 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Central California
1 review
Reviewed 23 September 2007

We requested a non-smoking room and honestly the smell of the room and the entire floor was simply nauseating. Unfortunately we had to stay for two nights since we were booked into this hotel for business travel. The first night we went to a nearby Target to get air fresheners that are supposed to reduce the smell of smoke. Between the air fresheners and us utilizing the air conditioner/fan in the room, we were finally able to reduce the smell in the room to less than the odor in the hallway.

After leaving this facility and traveling to Kentucky I looked forward to sleeping in a truly non-smoking room that smelled fresh. Much to my chagrin, my PJs still smelled of smoke from the stinky linens at the Comfort Inn.

I love Columbus and the Polaris area -- but if I can not locate another room in the area I will drive several miles rather than stay in this facility again!

  • Liked — Polaris location close to food and shopping
  • Disliked — Non-smoking rooms/floor were definitely smokey!!
  • Stayed August 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oh2bnOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coolpuhl3, Hotel General Manager at Comfort Inn North Polaris, responded to this review, 31 October 2007
We are sorry that you had a bad experience in our hotel due to a smoky smell. We appreciate your feed back and will try and improve communications with our housekeepers and management. It appears someone prior to your stay decided to break the rules and smoked in a non-smoking room. Thank you for bringing this to our attention, so we can try and prevent reoccurance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2007

I definately recommend the Comfort Inn. I had a room with a King bed. The room was very clean and had a recliner. I used their WIFI which worked perfect. The continental breakfast was great. It had bagels, muffins, waffles, cereal, toast. and sausage.
My one complaint was that they didn't have plain bagels, only flavored.

I did use the pool and excercise room. The excercise was adaquite and the indoor pool was great but small.

The staff were friendly. This is an excellent hotel for families being next to Magic Mountain (which has Minature Golf and Go Karts) and is across the street from Polaris Mall. The hotel is easy to get to from highway.

  • Liked — Very clean and comfortable room
  • Disliked — The pop machine on my floor wasn't working
  • Stayed March 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jamesjrdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn North Polaris

Property: Comfort Inn North Polaris
Address: 8400 Lyra Dr, Columbus, OH 43240-2096 (Formerly Baymont Inn)
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Columbus
#23 Family Hotel in Columbus
#32 Business Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn North Polaris 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Comfort Inn Columbus-North/Polaris (I-71 exit 121 at Polaris Parkway) next to Polaris Fashion Place Mall, Magic Mountain Family Fun Center, Quaker Steak and Lube. We are within walking distance to many restaurants including:Texas Road House, Max and Erma's and Carrabba's Italian Grill. Hotel amenities include: Free hot breakfast bar including make your own waffles, free WIFI, indoor heated pool, exercise room and free access to Metro Fitness gym. ... more   less 
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Also Known As:
Comfort Inn North Polaris Hotel Columbus
North Polaris Comfort Inn
Comfort Inn Columbus
Columbus Comfort Inn
Comfort Inn North Polaris Columbus, Ohio

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