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“Horrible check-in experience; otherwise OK”

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Homewood Suites by Hilton Columbus Airport
Ranked #52 of 143 Hotels in Columbus
Reviewed 4 July 2007

I realize that these hotels are geared for longer term stays, but the two bedfroom suites are also ideal for larger / extended families traveling together - even for short stays. So it was that we stayed at this hotel, as my wife, my mother in law and I were in Columbus for a wedding.

We arrived at the hotel at approximately noon and tried to check in. The room was not available, which is OK, and we were allowed to use a restroom to change for the wedding. Again, no problems.

We returned about 6 pm to check in, and everything was a mess. Somehow, our reservation had gotten fouled up and while we ultimately got the room and got everything straightened out, the front desk clerk mostly whined about the lady working earlier in the day. I had to specifically ask more than once to get him to return my Hilton Honors card. In the mess, he failed to program the room keys. So, after a long trip from the front desk to room 333, I had to walk back to the front desk to get the card key reprogrammed. With service like that, a treadmill in the fitness center is superfluous.

The rooms themselves are fine. One design flaw: the only light switch for the living room area is at the main room door - there should also be switches by each bedroom door. The windows open - a great plus, but negated by the fact there are no screens on the windows.

We had one mechanical problem - one of the alarm clocks did not work.

However, on the plus side, the hotel rooms and corridors were otherwise well maintained and showed no signs of wear and tear. My general experience at Homewoods and especially Residence Inns is that there are usually signs of excessive wear and tear.

The hotel is very near the airport, and we could hear planes taking off through out the night. Although the noise was not excessive, it was noticeable. The hotel is in addition, very convenient to downtown Columbus and Easton Town Center. However, the immediate neighborhood around the hotel appeared a bit dicey.

All that said, having a two bedroom suite is a wonderful option when traveling with small children or elderly family members. I would stay at this hotel again - hopefully with a better front desk experience.

  • Stayed: July 2007, travelled with family
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Thank jbtexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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419 - 425 of 427 reviews

Reviewed 6 June 2007

Stayed in hotel for a week, room was very nice, comfortable, and clean. Staff were all very pleasant. Had complimentary breakfast every morning, with hot and cold items, very good selections, you should not go away hungry. Had complimentary dinner (served Mon-Thurs), very good also, they had a menu in your room showing what was going to be served. The only thing we were a little disappointed about was the pool was too cold and the hot tub did not have enough bubbles, but still was nice to sit in. Would return to this hotel.

  • Stayed: June 2007, travelled as a couple
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1  Thank pattiannj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2007

Normally I dont complain about hotels, but the hotel management practices here were probably the worst I have seen in a while - and I travel a lot. My biggest complaint was that the hotel was not even close to half full (maybe 12 cars in the parking lot) but for the sake of the cleaning staff (as I was told) they put a bunch of us in rooms right next to each other - instead of spreading people out every other room (like higher end hotels like the Hyatt does). This -coupled with thin room walls (so you could hear carrying on, TV, bathroom and bedroom doors closing) didnt make for the best experience for a business traveler versus the couple next to me who tended to stay up all night and sleep all day. Breakfast was OK, Evening meals were not the best. They did serve $1 beers.

Gym was small but not bad. Old - but Good eliptical machine and flat bench with dumbbells up to 35lbs.

There are 5 other hotels surrounding this one - if on business - it may be better to stay at those versus the "suites" which tend to draw more families and non-business types.

I was here for 2 weeks in April - and had to switch rooms - which helped out. Great hotel for families though with game room and office center for printing out directions to places

  • Stayed: April 2007, travelled on business
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1  Thank cheedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2007

You can always count on Homewood Suites for a nice, large room and great amenities wherever you stay. This location is about 5 mins from the airport, and the hotel has a free shuttle service- very friendly; about 10 mins from OSU campus; and 15 from downtown.

I think the hotel consciously spreads customers throughout all 4 floors so you won't have any noisy neighbors. However, if you are on a lower floor, you can faintly hear the shower running in the rooms above.

If you have downtime at the hotel, you can enjoy the indoor pool and whirlpool, gym, or the air hockey table in the OSU themed game room!

I will stay here again the next time I am in Columbus.

  • Stayed: April 2007, travelled with family
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Thank lao824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
NEW YORK, NEW YORK
314
Reviewed 18 February 2006

Both my husband and I had a very nice experience with this hotel. Huge huge room, very comfortable, great breakfast, nice pool and sauna, totally worth it $109.

Highly recommended.

Stayed: February 2006
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2005

I stayed here for 5 nights for a business trip. It was an excellent hotel. Although it is less than 10 minutes from the airport, I rarely heard planes flying overhead. Rooms are large, with a spacious sitting room, kitchen area (dishwasher, full-size fridge, microwave, stovetop), and a separate bedroom. Each area had it's own TV. Room was very clean, and beds comfortable. It is in a great location - just 10-15 minutes from Easton Town Center and Broad street businesses.

Hotel stay included breakfast - scrambled eggs, meat, biscuits, make-your-own waffles, fruit, and manager's reception each evening (including salad and Monday - chicken wings; Tuesday - chilli dogs; Weds. - Turkey Tetrazzini; Thurs. - chicken noodle soup.

Other associates stayed closer to the airport, and were not happy with the noise level. There is a gas station/Subway/McDonalds within walking distance. Other hotels within walking distance away include Staybridge Suites and Marriott Courtyard.

I highly recommend this hotel.

13  Thank flyerfan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled on business
Thank CScarpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Columbus Airport

Address: 2880 Airport Dr, Columbus, OH 43219-2240
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Columbus
Price Range: £102 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Columbus Airport 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Columbus Airport Hotel Columbus
Homewood Suites Columbus Airport
Hilton Columbus
Homewood Columbus
Columbus Homewood Suites
Columbus Hilton
Homewood Suites By Hilton Columbus Airport Ohio

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