I realize that these hotels are geared for longer term stays, but the two bedfroom suites are also ideal for larger / extended families traveling together - even for short stays. So it was that we stayed at this hotel, as my wife, my mother in law and I were in Columbus for a wedding.
We arrived at the hotel at approximately noon and tried to check in. The room was not available, which is OK, and we were allowed to use a restroom to change for the wedding. Again, no problems.
We returned about 6 pm to check in, and everything was a mess. Somehow, our reservation had gotten fouled up and while we ultimately got the room and got everything straightened out, the front desk clerk mostly whined about the lady working earlier in the day. I had to specifically ask more than once to get him to return my Hilton Honors card. In the mess, he failed to program the room keys. So, after a long trip from the front desk to room 333, I had to walk back to the front desk to get the card key reprogrammed. With service like that, a treadmill in the fitness center is superfluous.
The rooms themselves are fine. One design flaw: the only light switch for the living room area is at the main room door - there should also be switches by each bedroom door. The windows open - a great plus, but negated by the fact there are no screens on the windows.
We had one mechanical problem - one of the alarm clocks did not work.
However, on the plus side, the hotel rooms and corridors were otherwise well maintained and showed no signs of wear and tear. My general experience at Homewoods and especially Residence Inns is that there are usually signs of excessive wear and tear.
The hotel is very near the airport, and we could hear planes taking off through out the night. Although the noise was not excessive, it was noticeable. The hotel is in addition, very convenient to downtown Columbus and Easton Town Center. However, the immediate neighborhood around the hotel appeared a bit dicey.
All that said, having a two bedroom suite is a wonderful option when traveling with small children or elderly family members. I would stay at this hotel again - hopefully with a better front desk experience.
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- Also Known As:
- Homewood Suites By Hilton Columbus Airport Hotel Columbus
- Homewood Suites Columbus Airport
- Hilton Columbus
- Homewood Columbus
- Columbus Homewood Suites
- Columbus Hilton
- Homewood Suites By Hilton Columbus Airport Ohio