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“Short Trip Excellent Location”

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Hilton Columbus at Easton
Ranked #13 of 143 Hotels in Columbus
Certificate of Excellence
Morton Grove
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Short Trip Excellent Location”
Reviewed 9 July 2012

We went for a 4 day family event. Nicest hotel in Columbus. Wonderful restaurants and blocks of shopping within steps away of the hotel.
Rooms were quite large, comfortable and sound proof. Beds were great!

Room Tip: There were no bad rooms from any family member we traveled with.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bon0413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
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English first
Ohio
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 July 2012

My wife and I have stayed here several times for weekend getaways. It is the best with mild weather. The hotel is very nice and each time we get the breakfast buffet. It is very good with lots of choices. I love the omelets made to order. The hotel room is very comfortable, but we really don't spend much time in it. Within a short walk of the hotel is Easton Town center with lots of shopping, places to eat and a huge movie theater. That is the reason I said we like to go in nice weather. One time we went when it was raining and one time it was in the 90's. Just made it a lot less enjoyable to walk the shops and enjoy the entire area. If it is in the 50's,60's, 70's and dry it is perfect. Throw in a Buckeyes football game and you have a perfect weekend. The hotel has a nice restaurant and bar too for later in the evening. Fun place!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Woody075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 July 2012

Not too sure about some of the shady, genetic reviews I read about this hotel by other reviewers, since I stayed there with a special rate for my daughter's volleyball team. Some reviews for this hotel sounds like it was written by their PR person or the GM's secretary!
As part of a large group checking in, the front desk staff's performance in handling our arrival and subsequent check in was, at best, mediocre; As our rooms were not ready for any of the team member families when we arrived, we were asked to stop by after four PM to see if our rooms were ready and saw several non-team guests check right after us without a hitch while we were waiting; one of our player's parents asked about paying the difference to be upgraded to club level and was given a flat 'no, you can't, all with an attitude in the voice of the operator over the phone, only to have the request fulfilled once at the front desk; at four pm I stopped by and was told our room was still not avaiable, and since it was past four, offered no amends for the 'inconvenience'; as I waited just a few feet from the Front Desk and seeing more new arrivals get their room for anothe half hour, our room was ready. I do have to say the front desk clerk who checked us out was efficient at handling our registration, with plenty of suggestions for us and personalizing our interaction and wishing our daughter luck in the tournament. For me, the check in is the most crucial part of our stay, and I grade the whole experience below par.
I don'( know when the reviewer that saud wifi was free in the lobby stayed, but it is $9.95 anywhere in the hotel for 24 hours. There are plenty of shops nearby that offer wifi for free, so it is always an option. I paid for one day and, as in most hotels, it was not fast at all.
I can say the room was large, beds ok, maids were sweet, bathroom big and confortable, gym and pool oK, and sice I did not eat at the hotel once except for their coffee shop in the lobby, cannot tell if food and service in the F&B outlets were any good. We were not allowed service at the sports bar when we arrived with our underage girls at the place at 830 PM since they have a "no under the age of 18 after 9 pm" even though the place was empty.
Weston has a lot to offer everyone so the locale is great.
Overall service was ok during our stay, but many of the staffkeep were from other countries and would not make eye contact when you went by them, os I agree that service training programs could hep, as well as efficient supervision.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank P L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2012

We stayed at the Hilton over the 4th of July Week. Felt the hotel was very dated and overpriced for what you got. One problem we had was that the shower drain did not drain properly. It seemed dirty as we were standing in a few inches of water while taking shower. It was also very noisy in the hallways while we were trying to sleep.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VacationTraveler_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wheeling, WV
Level 5 Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 June 2012

Stayed at the Hilton for a three day conference. Great employees from the Front Desk staff at check in to the food service staff. Every time I made eye contact with an employee I was greeted with a warm smile and a hello or how is your day. Room was quiet and very nice. Surrounding Easton had lots of great places to eat and great stores.

Room Tip: Ask for a room on the side with the parking garage so you can have covered parking and a shorter wal...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WVTravelers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
Level 6 Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 June 2012

Stayed 16-18 June. Weekend so they close the club floor "corporate policy" Thanks for nothing. Toilet did not flush properly, had to call for repair. Next morning the shower handle fell off. TV(digital) had pixel problems and poor reception. Called repair again. I stayed the night before at a Red Roof Inn, paid 1/3rd the price but the TV worked and free internet. Hilton get a clue if you want to charge $200 per night at least the TV and bathroom could work. $10 for wireless? Told management all the problems, all we got was "oh, sorry" Confirmation #3475075336

Room Tip: no view so it doesn't matter
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anonomuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 6 Contributor
157 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
Reviewed 1 June 2012

First time in Columbus for business and stayed 1 night at the Hilton. Great location right across the street from an really nice outdoor shopping area. Couldn't have asked for a better location. The hotel itself was nice and suitable for a short stay. I would officially give it 3.5 stars.
Location: Fabulous as previously mentioned. Only 15 mins from Airport. You can grab a bite to eat at a number of restaurants within a 5-10min walk.
Checkin: Great! They have a complimentary shuttle that picks you up and drops you off. Checkin was a breeze.
Room: Simple yet tastefully decorated. Only compliant was the location of the closet doors. It was right next to the door and across from the bathroom. When the closet doors are open, it can cause quite a traffic jam. Bed was nice and comfy. I liked the bathroom amenities.
Business center was nice and had internet access and printer.
Would definitely stay here again.

Stayed May 2012, travelled on business
Helpful?
Thank Saysum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Hilton Columbus at Easton, responded to this review, 22 June 2012
We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the malfunctioning television and the condition of your bathroom. We want you to know that we have reported your concerns to our maintenance team to make sure that these issues are resolved permanently. We sincerely apologize for these inconveniences and we hope you will consider giving us a second chance if you return to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Columbus at Easton

Property: Hilton Columbus at Easton
Address: 3900 Chagrin Dr, Columbus, OH 43219-7100
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Columbus
#5 Family Hotel in Columbus
#12 Romantic Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio

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