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“BEAUTIFUL PROPERTY - GREAT STAFF! QUITE $$$$ THOUGH”

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Hilton Columbus at Easton
Ranked #13 of 143 Hotels in Columbus
Certificate of Excellence
Branchland, West Virginia
Level 6 Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“BEAUTIFUL PROPERTY - GREAT STAFF! QUITE $$$$ THOUGH”
Reviewed 16 October 2013

There were the two families that always travel with us. We made reservations for the same hotel, Don't get me wrong, it was very nice, but a bit pricier than expected. $269.99 a night was STEEP!!! We could have traveled to Myrtle Beach for that. It was clean, nice and close to everything we wanted, so we paid it.
Our last night there, we allowed them to go to the indoor pool to swim. My middle child was great in the pool, but once she went to the hot tub.... And came out with whelps all over her. It scared all of us to death. Took my daughter to the front desk and they were more than responsive. I really appreciate all the trouble they went to for my girls1 thank you1

Room Tip: Get on front to see stores, get back to see vacant lot.. We got the Junior Suite - very nice, but y...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie R, Manager at Hilton Columbus at Easton, responded to this review, 21 October 2013
Dear valued guest, thank you for providing us with your feedback and reviewing your recent stay at our hotel. I am happy to hear that you enjoyed our property. Please accept my sincerest apologies regarding what happened in the hot tub. I am so glad that our team was able to respond quickly to the situation and I hope your daughter is doing fine now. We greatly appreciate you choosing Hilton Columbus at Easton. Our team wishes you and your family the best and we hope to see you back again soon.
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1,025 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
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English first
West Chester, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2013

Everything was of the chart, they treated us like we were royalty. All of this was done by the hotel and none of it was asked for. We would recomend this to anyone. They upgraded our room, gave us so many things we didn't even ask for, we were shocked at the hospitality and service. Thank you for a wonderful time. oh and the shopping was not bad either.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto, Canada
2 reviews
Reviewed 15 October 2013

The hotel is situated across from the Easton Mall. The mall has everything one can imagine. One of the best outdoor mall I've been too. As for the hotel, the staff were very friendly and helpful. The hotel is kept clean. My only complaint is they charge for WIFI. This isn't the only hotel that does. I think paying $249 + taxes, this would be included.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cindy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Ohio, United States
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 October 2013 credit card Amex Cardmember Review

If you want a high end American Girl Doll experience for your child .... this is a winner! We stayed in the Hilton as a gift for my daughter ... and she really was blown away from the cookie and milk that were perfect.

Stayed August 2013, travelled with family
Helpful?
1 Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Bellmore, New York
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 October 2013

This hotel has 4 Diamonds and it is terrific! This place has it all, excellent service, excellent restaurants excellent health club. Excellent everything!!!! The mall is across the street and you do not hear a peep. Lots of restaurant and store options and people want to knock themselves out to help you. I will stay here again.

Room Tip: Every room in this hotel is a good room.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shep48274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level 6 Contributor
752 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 9 October 2013

Great run hotel in a great location in front of Easton shopping area. The hotel staff is very good. We had a make up lamp go out and within minutes the lamp was replaced. The hotel rooms need a refurbishment.

Room Tip: High floor room away from elevators
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dealmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie R, Manager at Hilton Columbus at Easton, responded to this review, 10 October 2013
Thank you for providing us with your valuable feedback. I am glad to hear you enjoyed your stay. I am also excited to announce that we will be undergoing renovations beginning the summer of 2014. All of our 313 guestrooms will have new furniture, decorations, color schemes and so much more! We hope you will come back and check us out after our updates!
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Bellefontaine, Ohio
Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 October 2013

This hotel is a great place to go and relax. The hotel is located at the edge of Easton and you can walk to the many shops and restaurants. The parking lot is large but almost always full. The parking spaces in the main lot are tight but additional parking is available in the garage at the end of the lot. Valet parking is only $10 and we always use the valet parking when we stay here. Your car is parked right outside the front entrance, allowing you to easily retrieve items from the car. No need to ask the valet to bring your car around if you forget something. The bar area is huge and has many different seating areas. You can watch sports or sit with friends The staff is friendly and the rooms are clean and quiet. We have already booked another stay in November.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank scottandapril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie R, Manager at Hilton Columbus at Easton, responded to this review, 10 October 2013
Dear valued guest, thank you for taking the time to share your positive experiences at our hotel with us. I am glad to hear you enjoyed your visit at Easton. Our team wishes you the best and we look forward to your stay in November!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Columbus at Easton

Property: Hilton Columbus at Easton
Address: 3900 Chagrin Dr, Columbus, OH 43219-7100
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Columbus
#5 Family Hotel in Columbus
#12 Romantic Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Official Description (provided by the hotel):
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio

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