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“Pleasantly suprised!”

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Courtyard Columbus Easton
Ranked #42 of 143 Hotels in Columbus
Certificate of Excellence
Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pleasantly suprised!”
5 of 5 bubbles Reviewed 9 June 2013

This Marriott brand was not my first choice as I am unfamiliar with the area. I was looking to book a new or newer hotel. I booked at Courtyard New Albany but had to cancel because New Albany was a more remote area which is far from dining, shops, etc. Drove to Easton not knowing what to expect. Upon arrival at Courtyard Easton I went to their front desk and asked if there is availability. Dina at the frnt desk was very helpful. i told her that my booking was at their New Albany location but would like to cancel and stay at Easton instead. She went out of her way to help me, made all the phonecalls to CourtyardNew Albany to cancel my booking and ensured that i do not get charged any penalty fees, she also called Marriott rewards, to make this transaction as seamless as she possibly could! Dina also gave me a brochure of the mall - note that hotel is in an outdoor mall. Dina along with another lady that afternoon were both very pleasant, helpful, warm hospitality and courteous.

We explored the mall and had dinner. We then went to our room and we all exclaimed happily, "Wow!" We were pleasantly surprised with the size of the room, very spacious!, its cleanliness, eveything about this hotel was excellent! I love the new concept of Marriott as I keep raving about their pullout desk which then makes 2 desks, they are like nesting tables, only bigger, work desks.

The fire alarm went off that night at about 11 pm, thankful that there was no real threat or emergency. The staff was swift to ensure guests are led out into safety and they were also quick to send out within an hour delivered to rooms letters of apology for the inconvenience. The incident defintely did not make any negative impact on future stays.

Your hotel is my top destination in Columbus OH due to the courtesy, professional, and personal attention of your staff, cleanliness of the room and hotel, and the size of your room is just incomparable!! Wished all hotels have your room size!

Please maintain the fresh clean smell and cleanliness of your hotel. Huge commendation to Dina. Keep training your staff so that a professional and personal attention is maintained.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Marceecy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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220 reviews from our community

Traveller rating
    105
    92
    16
    6
    1
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
108 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 4 June 2013

Great location near highway and retail Mecca near Columbus. Property is well staffed. Feels like full service style. Comfy rooms. Quiet and dark. Huge TV selections for flat screen. No flaws. Bistro in lobby and full Starbucks in adjacent plaza.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Supermagictasticguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Wyoming
Level Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 9 May 2013

We stayed here after going to a concert. Checked in late. The room was very nice, the lobby clean, the beds were incredible. Wish we would've been able to stay longer. Walkable to all of the shopping. Parking was free. Nice coffee area.

Room Tip: I always ask for a room away from the elevators.
See more room tips
  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank freddiecat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buford, Georgia
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 6 May 2013

This hotel is close to shopping, restaurants and has good parking. The outside is probably the most Beautiful Courtyard that I've seen (it's nicer than most Marriott properties).

The lobby is the typical modern Courtyard lobby, very nicely done.

The rooms.... well this is where they lose one star with me. The rooms were nice sized, but the AC/Heat unit is so loud you can hear it in the bathroom with the door shut. It's the older style of AC unit (wall mounted, knobs on the unit) and it's hard to get the temperature regulated. I much prefer to be able to set a temperature and not hear the unit.

There is just nothing special about the rooms, which is a great disappointment after seeing how nice the hotel is from the outside.

No Upgrade, in fact the hotel couldn't even meet my request for a room on the top floor, and as a Platinum Marriott Rewards member, I kind of expect that they would look at my room preferences and offer an upgrade (or explain why they couldn't).

Breakfast was good, but took a bit longer than it should have to get.

The staff was friendly and helpful.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank randynovak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 18 April 2013 via mobile

The lobby and main are is very nice and modern. Small gym and pool but adequate. The part I struggled with were the pillows on the bed and how loud the ac/heating unit was. Outside o that its a very nice hotel. The mall it is next to is amazing lots to do and see there.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nelli9595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
st. louis
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 11 April 2013

The Courtyard in Easton is fresh and clean. The rooms are nice, not huge, but comfortable, the windows open and the decor is very pretty. The parking is great, no charge, and close to the building. The Easton area is incredible and one day is not enough to do it justice. The staff at the Courtyard are very friendly and accommodating. I would stay at this hotel again and look forward to doing so.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank takemeout15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 8 April 2013

A very nice Courtyard by Marriott that is situated in an excellent location for exploring the shopping district known as Easton. Excellent restaurants close by and plenty to see and do. The staff was friendly and accomodating of our request to be on a high floor. Large rooms, nicely decorated and recently renovated. The one fault I would have is the air conditioning/heating units in the rooms are noisy.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marikay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Columbus Easton

Property: Courtyard Columbus Easton
Address: 3900 Morse Crossing, Columbus, OH 43219
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Romantic Hotel in Columbus
#21 Business Hotel in Columbus
#27 Family Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Columbus Easton 3*
Number of rooms: 126
Official Description (provided by the hotel):
You'll find that the new state-of-the-art lobby at our Courtyard Columbus at Easton Town Center provides greater flexibility and choice. Our new lobby features inviting, flexible spaces to work or relax; free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our Columbus Easton OH hotel's new lobby experience is The Bistro - Eat. Drink. Connect. Providing healthy offerings in the morning, plus dinner service with cocktails in the evening. You'll find outdoor spaces with seating, a fire pit an indoor heated pool, plus, a well-equipped fitness center, 24-hour self-serve business center and boarding pass printing station. We offer 126 guest rooms featuring complimentary Wireless Internet access, a large work desk and comfortable living space.The Courtyard by Marriott at Easton is the perfect choice in Columbus for both business and leisure accommodations. ... more   less 
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Also Known As:
Courtyard Columbus Easton Hotel Columbus
Columbus Marriott
Columbus Courtyard
Courtyard Columbus Easton Ohio

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