We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Choice” 5 of 5 bubbles
Review of Hilton Columbus Downtown

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hilton Columbus Downtown
Ranked #5 of 143 Hotels in Columbus
Certificate of Excellence
Worthington, Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Choice”
5 of 5 bubbles Reviewed 29 December 2012

Hilton Columbus is a brand new hotel across the street from the Greater Columbus Convention Center on High St. Great location within walking distance to North Market, a ton of great restaurants, Short North, Victorian Village, and Arena District. We reserved a "High floor" room for ~$10 extra and were given an 11th floor room (hotel has 12 floors). Note that some of the rooms have windows that overlook the interior atrium only - if you want an exterior window view be sure to ask for one at check in. King room was excellent w/contemporary decor but was a bit smaller than I expected. Staff were very friendly. Beautiful lobby and hotel restaurant. Very good value compared to some other hotels downtown. We are glad we chose the Hilton.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 31 December 2012
Thank you for taking the time to share your feedback and glad you enjoyed your stay. Look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,533 reviews from our community

Traveller rating
    1,056
    348
    91
    24
    14
See reviews for
266
288
58
759
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ohio, United States
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 December 2012

I have stayed at this hotel twice in the past several months. I am local but loved the idea of this hotel being in a very busy and fun location. The Hilton is beautiful. Easy to get to and a fun overnight if you are planning a night on the town. Everyone was very welcoming! We had a great experience with Cindy during check-in. She also attended to our needs during the evening. Angela was very friendly and helpful during our check-out. The kids loved the pool!

Room Tip: Corner rooms have fantastic city views but can be noisy if a train is on the tracks below.
See more room tips
  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
Thank you for the note and glad your family enjoyed your stay. I have shared you complements with both Cindy and Angela. By the way, the pool utilizes a saline chlorination system which eliminates the use of harsh chemicals and the smell and irritation of a typical chlorine system.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Ohio, United States
2 reviews
5 of 5 bubbles Reviewed 29 December 2012

We booked a one night stay to celebrate our 13th wedding anniversary. Everything I read about this hotel was spot on...it is beautifully decorated in a modern/contemporary style. Our room was very clean and very comfortable. What exceeded our expectations was the service from each and every staff member we encountered! For example, when we returned to our room after dining out staff had placed a beautiful flower arrangement, box of chocolates and an anniversary card on the dresser...very unexpected but very much appreciated. This hotel is located in a terrific area of the city as well. We highly recommend the new Short North Hilton and we'll go back in a heartbeat.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
We were honored to be your host on such a special occasion. Your gracious compliments of the team are also sincerely appreciated and we look forward to having you back again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 December 2012

This place is great! My sister planned my bachelorette party and all of the girls stayed here. A girl named Diana was amazing, she got all of the girls rooms that connected and left chocolates and other treats in the room. She is the BEST. Also Tyler, the valet guy, was really sweet and helpful as far as where we should go that evening. The hotel itself is amazing, the staff could not have been sweeter. I would stay at this hotel anytime for any reason. Also, the bar is really pretty and fun. I love this place. 5 stars all the way!!!!

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shannon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
We were honored to host your group on such a fun occasion and play a role in a memorable weekend. Your kind words regarding the attentive service from Diana and Tyler are sincerely appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 December 2012

My family stayed overnight during a bad snow storm and the accommodations were great.
We enjoyed the location; the showers were hot; TV reception was great. All of the personnel were friendly and welcoming and seemed genuinely interested in us.

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
Thank you for the note. We look forward to welcome you back soon during better weather to explore the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WCH
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 December 2012

We stayed at this hotel recently and absolutely enjoyed every minute of it. The hotel was very clean and beautiful! There was a larger group of us and when we first arrived Tyler, the Valet, greeted us! He was so nice and polite and helped us with all of our bags. Every person we talked to after that were also very friendly and helpful, especially Diana who also helped us book our room! The restaurant/bar inside the hotel was also wonderful, great food and great drinks! I would definitely return to this hotel the next time I am in the Columbus area.

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank oneille10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 28 December 2012
Thank you for taking the time to write and so glad you enjoyed your stay. I have taken the liberty of sharing your complements with Tyler and Diana. Look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 27 December 2012

I've been waiting for this hotel to open since I first saw it announced. Downtown has been missing a new first rate hotel and the Hilton fills that need perfectly. We stayed for 4 nights during Christmas and loved our stay.

We were greeted warmly when we checked in and the girl at the counter told us about the artwork throughout the hotel. She even encouraged us to get a closer look at the "crayon" piece behind the front desk. Very cool! The design of the hotel has some rooms facing a huge atrium which I was a bit hesitant about but once we got to our room which did face the atrium, I loved it. Seeing the activity in the restaurant/bar area and the abundance of natural light from the glass roof really made it a unique and great view.

We were upgraded to a suite which was very nice. Bed was super comfy and the decor was sleek & modern but still felt welcoming. And bravo for the Hilton for putting electrical outlets everywhere and especially by the bed! There were also wifi boosters throughout the hotel which kept the wireless signal strong. The only thing that was a bit wonky was the parking garage. You had to go down to get to the hotel and then up to the main lobby. Also, our key cards never worked at the garage entrance or exits. When the exit was staffed, we had to write down our name and room number. Not a big deal but just a little annoying.

Overall our stay was excellent. The hotel isn't fully complete yet but it is already better than any other hotel in downtown Columbus (and probably the entire city). It also is better looking than some other "higher" end Hilton brands including the Conrad in Chicago. They did a great job with this hotel and got everything perfect!

  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ScooterRed71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 28 December 2012
We were honored to be your host during your visit. Your kind and gracious compliments are sincerely appreciated. We are working to improve the garage system which just hasn’t been functioning as it should be though valet parking will always be the most convenient. We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Columbus hotels
0.1 mi away
Hyatt Regency Columbus
Hyatt Regency Columbus
#16 of 143 in Columbus
4.0 of 5 bubbles 1,540 reviews
0.3 mi away
Le Meridien Columbus, The Joseph
0.1 mi away
Hampton Inn and Suites Columbus Downtown
Show Prices
Show Prices
Show Prices
2.5 mi away
The Blackwell
The Blackwell
#3 of 143 in Columbus
4.5 of 5 bubbles 580 reviews
0.2 mi away
Drury Inn & Suites Columbus Convention Center
0.6 mi away
Renaissance Columbus Downtown Hotel
Show Prices
Show Prices
Show Prices

Been to Hilton Columbus Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Columbus Downtown

Property: Hilton Columbus Downtown
Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Columbus
#2 Family Hotel in Columbus
#2 Luxury Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Odigeo and Agoda so you can book your Hilton Columbus Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Columbus Downtown Ohio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing