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“Hilton Hotel Downtown Columbus, OH”

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Hilton Columbus Downtown
Ranked #6 of 143 Hotels in Columbus
Certificate of Excellence
KY horse capital
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Hilton Hotel Downtown Columbus, OH”
Reviewed 31 December 2012

The new Hilton Hotel in downtown Columbus, OH is an asset to the area w/ it's modern charm and warm hospitality. All the staff we encountered were very helpful and they all went out of their way to make our stay a very enjoyable one. We were very happy with the dinner we had at the Gallerie Bar & Bistro. I highly recommend the Foie Gras and the Sesame Crusted Filet for appetizer. The Duck Confit is also good. Prices at their hotel restaurant is way affordable than other five star hotel and restaurant in the area w/o sacrificing taste and service. Our family enjoyed the art works of local artists through out the hotel specially the crayon art at the reception desk. The hotel offers free wi-fi, a docking station for Ipods and lots of electrical outlets in the room. There's a 24 hour work out room and an indoor pool but we did not have the time to try any these facilities. This will be our family's hotel of choice every time we visit Columbus.

  • Stayed December 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank KYhorsecapital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 2 January 2013
We are glad you enjoyed your visit and appreciate the gracious complements on the service and dinner. In fact, Gallerie Bar & Bistro was just featured as one of the Best New Restaurants in January’s “Columbus Monthly”! Thanks for writing and hope you will have more time to enjoy the hotel amenities during a future visit.
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  • Sleep Quality
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English first
Columbus, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 December 2012

We decided to take an "away from home but around the corner" vacation to check out the new Hilton hotel located in Downtown Columbus. This hotel is beautifully designed! The rooms are small but the views of downtown Columbus are amazing- especially at night. We stayed on the 11th floor with a view of the Arena District. The painting on the ceiling of the rooms is a nice added touch.

I love how modern this hotel is. Even though there was a mini-blizzard going on outside, we felt like we were in Miami!!! The drinks at the bar were good. We didnt do dinner at the hotel but I've heard reviews of dinner being amazing!!! I like how the bar/restaurant is on the seond floor but there is no ceiling so it is very open.

Breakfast was good in the morning. My only complaint is that for platinum/diamond members that get free breakfast cards, there was no way to leave a tip for the server if you didnt have cash. We usually charge everything to the room so that we dont have to carry cash around the hotel. The only improvement I would give is for a receipt to be provided so that the wait staff can be tipped for their service via a charge to the room. The wait staff was amazing. We brought cash back down to our waiter on our way to check out.

  • Stayed December 2012, travelled as a couple
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Helpful?
Thank MissEvita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 2 January 2013
Thank you for your note and glad you enjoyed your stay. Diamond members will be able to enjoy breakfast in the Executive Lounge opening later this month which should alleviate the issue you encountered though we sincerely appreciate your concern and recognition of the service team.
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West Coast
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 December 2012

I liked the large atrium, the saline pool and the view from the room. The room was nice and had a few nice touches but considering the hotel just opened only about 8 prior, I think they missed a chance to make the room and controls more automated.

And if you are from a warm weather climate and are going in the winter as I did, be sure to bring your pajamas as the heater is pre-set to not go very high and the rooms stay a little chilly.

The room does not come with a stocked mini-bar. Something I very rarely use but missed this time as room service stops at 11pm. I was informed this when I called 90 seconds after 11 and was told the kitchen was closed. Do I need a "kitchen" to order a beer? Apparently so.

The surroundings look just slightly futuristic, like maybe 16 months into the future... so that was interesting.

The location is good with plenty to do, see, eat and drink nearby. Such as "Short North", "The Brewery District" and THE Ohio State University.

Room Tip: Go for a room on the higher floors for the view. Some may want to bring Warm P.J.'s for Winter...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bentheredunthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 3 January 2013
Thank you for the feedback on the heating system and regret that you were chilly; certainly not our intention. There are pre-set limits as part of the energy management system but these can be easily adjusted remotely with a call to the front desk if you found them not to meet your needs. I am sorry we did not have the opportunity to address this during your stay. Please do not hesitate to let us know on a future visit. While all rooms do have a mini-refrigerator, as you mention, few people actually utilize the product and prefer to store their own items though I am sorry Room Service was not a bit more flexible.
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Worthington, Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 December 2012

Hilton Columbus is a brand new hotel across the street from the Greater Columbus Convention Center on High St. Great location within walking distance to North Market, a ton of great restaurants, Short North, Victorian Village, and Arena District. We reserved a "High floor" room for ~$10 extra and were given an 11th floor room (hotel has 12 floors). Note that some of the rooms have windows that overlook the interior atrium only - if you want an exterior window view be sure to ask for one at check in. King room was excellent w/contemporary decor but was a bit smaller than I expected. Staff were very friendly. Beautiful lobby and hotel restaurant. Very good value compared to some other hotels downtown. We are glad we chose the Hilton.

  • Stayed December 2012
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 31 December 2012
Thank you for taking the time to share your feedback and glad you enjoyed your stay. Look forward to welcoming you back soon.
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Dublin, Ohio, United States
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 December 2012

I have stayed at this hotel twice in the past several months. I am local but loved the idea of this hotel being in a very busy and fun location. The Hilton is beautiful. Easy to get to and a fun overnight if you are planning a night on the town. Everyone was very welcoming! We had a great experience with Cindy during check-in. She also attended to our needs during the evening. Angela was very friendly and helpful during our check-out. The kids loved the pool!

Room Tip: Corner rooms have fantastic city views but can be noisy if a train is on the tracks below.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
Thank you for the note and glad your family enjoyed your stay. I have shared you complements with both Cindy and Angela. By the way, the pool utilizes a saline chlorination system which eliminates the use of harsh chemicals and the smell and irritation of a typical chlorine system.
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London, Ohio, United States
2 reviews
Reviewed 29 December 2012

We booked a one night stay to celebrate our 13th wedding anniversary. Everything I read about this hotel was spot on...it is beautifully decorated in a modern/contemporary style. Our room was very clean and very comfortable. What exceeded our expectations was the service from each and every staff member we encountered! For example, when we returned to our room after dining out staff had placed a beautiful flower arrangement, box of chocolates and an anniversary card on the dresser...very unexpected but very much appreciated. This hotel is located in a terrific area of the city as well. We highly recommend the new Short North Hilton and we'll go back in a heartbeat.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
We were honored to be your host on such a special occasion. Your gracious compliments of the team are also sincerely appreciated and we look forward to having you back again next year!
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Columbus, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 December 2012

This place is great! My sister planned my bachelorette party and all of the girls stayed here. A girl named Diana was amazing, she got all of the girls rooms that connected and left chocolates and other treats in the room. She is the BEST. Also Tyler, the valet guy, was really sweet and helpful as far as where we should go that evening. The hotel itself is amazing, the staff could not have been sweeter. I would stay at this hotel anytime for any reason. Also, the bar is really pretty and fun. I love this place. 5 stars all the way!!!!

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 22 January 2013
We were honored to host your group on such a fun occasion and play a role in a memorable weekend. Your kind words regarding the attentive service from Diana and Tyler are sincerely appreciated.
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Additional Information about Hilton Columbus Downtown

Property: Hilton Columbus Downtown
Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Columbus
#2 Business Hotel in Columbus
#2 Luxury Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
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Also Known As:
Hilton Columbus Downtown Ohio

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