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“Very sleek new hotel!”

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Hilton Columbus Downtown
Ranked #6 of 143 Hotels in Columbus
Certificate of Excellence
Williamsburg, VA
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very sleek new hotel!”
Reviewed 16 September 2013

As a seasoned hotel traveler I really enjoy great properties. This one doesn't disappoint. While didn't dine in the restaurants or attend any functions at the property, it was very well appointed. The staff was friendly and attentive. The rooms we great and featured well appointed bathrooms with glass showers, under counter lighting, dimmers, and multiple textures of tile throughout the shower and bathroom areas. The bedroom offered a very comfy bed with heavy duvets, varying pillow denseness offerings, easy to reach outlets and lighting, lighted drawer safes, one cup coffee brewers and modern special build furniture. The standard rooms are relatively small, but very functional and comfortable with nicely appointed features. Additionally, they do have an energy management system in place that is easy to operate and offers whole room lighting controls, which I appreciate.

  • Stayed September 2013, travelled with friends
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Helpful?
Thank SavvyHotelChic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 18 September 2013
We appreciate your feedback! Thank you for noticing the small details..the hotel certainly has a lot of functional design features. We’re glad you found the hotel to be comfortable. Next time give the Gallerie a try, it’s become a local favorite!
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Upstate NY
Level Contributor
74 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 September 2013

We had a weekend stay in a suite. The bed was comfortable, plenty of room, clean, modern and we especially liked having 2 bathrooms. The location of the hotel was great within walking distance of the many restaurants, shops and art galleries in the "Short North" neighborhood. The staff was very friendly and extremely helpful, in particular, Dennis from security who helped locate our Kindle which we left behind and sent in back to us quickly.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank pearson30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 16 September 2013
We’re so glad you enjoyed your stay! As you mentioned, our location is great with lots to see and do nearby in the Short North. Thank you for recognizing the staff and particularly Dennis; I have shared your comments in our Team Member recognition program.
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Upper Arlington, United States
1 review
Reviewed 15 September 2013

Hotel was beautiful, clean, great service. Downfall when sharing with another person (especially another female) was no extra mirror where you could use it for getting ready. No full length mirror either. Was shocked at this. As a business woman who travels frequently, some things are just expected. I would stay again and hopefuly ask if any other room had better accommodations for 2 women sharing a room.

  • Stayed September 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joyce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 16 September 2013
Thank you for taking the time to write! We understand your need for extra mirror space. For your next stay, we are happy to provide an extra makeup mirror upon request. We look forward to your return visit!
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Northeast Ohio
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 September 2013

Had a two night business stay at the Hilton Columbus Downtown - a very modern and new structure, well positioned for business functions. Immediately on arrival the friendly desk manager offered to upgrade my stay to a suite - lovely!! Needless to say, it was incredibly spacious and the gesture was much appreciated. The bed was heavenly - and all amenities were excellent, from the provided bottled water to the upscale toiletries. Attentive housekeeping service. A couple of things to note - there were no towel racks in the bathroom - just one hook, which I felt was inadequate and could be improved on. Had dinner in the bar and the service was good, food was okay. Nice wine list, fairly moderate prices. The HUGE drawback, though, was the connectivity to cellular signals. I have a brand new iPhone, and excellent service, but MANY fellow conference goers also complained similarly that they had never been in a conference center, a quite new one to boot, that had such horrible signals and reception. Really, we couldn't get a signal anywhere...in the conference rooms, the banquet halls, the lobby, our rooms...it really was quite an impediment to doing business - very frustrating. This made it almost impossible to make a call, or connect to the internet. All in all, except for the horrible connectivity issues, I was very pleased with my stay and was well taken care of at this venue. I'm not sure why the connectivity is so challenging...really would be a pertinent thing for this very business-oriented hotel to address going forward.

  • Stayed September 2013, travelled on business
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Helpful?
Thank Kajones0129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 16 September 2013
Thank you for your feedback. We were honored to be your host during your visit to the city and that you generally enjoyed your stay. I sincerely apologize for the challenges you experienced in obtaining a cell phone signal within the hotel. We are aware of the problem and have been working with the various carriers to resolve the issue. New construction techniques block signals requiring an internal antenna system to be installed particularly in the meeting space and much less so on guest floors. The system was incorporated into the building during construction, but getting the various carriers to connect to the system has been very slow and frustrating for all parties. Regretfully, this is not something hotel management or ownership can control. Fortunately, AT&T has been connected for some time and Verizon should be connected by the end of September. This should resolve the problem for most people and hopefully the other smaller carriers will follow shortly. Again, thank you for your note and we look forward to your feedback following your next visit.
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Columbus, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2013

The only hiccup was the long check in lines. Great service! Fantastic room! Location was perfect for the convention center with walkway. Restaurant, bar, fitness center and even the pool were first class. Another great Hilton experience.

  • Stayed September 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank BradinOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 16 September 2013
Thank you for sharing! Sorry you had a long wait to check in, that’s certainly not what we aim for. We hope to see you again soon!
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Toledo, OH
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2013

Stayed here for one night...we wanted a central location and this was perfect we were able to take a cab to our restaurant downtown but then we were able to walk back and stop at some bars along the way. Right across the street from the convention center so obviously the location is perfect for attending an event or seminar.

The rooms were beautiful and modern. we did not utilize the restaurants so I cannot comment on that. the Hilton parking lot was a little confusing but we could have easily found a street spot too since we were there on the weekend but chose the garage for

  • Stayed August 2013, travelled with friends
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Helpful?
Thank buxbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 12 September 2013
Thank you for your review! Next time you’ll have to try Gallerie..it’s become a destination restaurant, not your typical hotel restaurant. We are working on improving the parking garage signage. We hope to see you again soon.
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Cincinnati, United States
1 review
Reviewed 10 September 2013

The Hilton was clean, excellent staff and the restaurant staff was amazing! The rooms were well kept and cleaned great! The room that my husband and I had was so quiet and nice. Our stay was relaxing and we really enjoyed staying at our first Hilton Hotel.

  • Stayed September 2013, travelled with family
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    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 11 September 2013
Thank you for your comments! We are honored to be your first Hilton Hotel stay – and so glad you enjoyed it. We hope to see you again soon!
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Additional Information about Hilton Columbus Downtown

Property: Hilton Columbus Downtown
Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Business Hotel in Columbus
#2 Family Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
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Also Known As:
Hilton Columbus Downtown Ohio

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