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“Wonderful experience”

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Hilton Columbus Downtown
Ranked #6 of 145 Hotels in Columbus
Certificate of Excellence
Reviewed 20 December 2013 via mobile

Very contemporary hotel updated and very accommodating friendly staff we went for a concert I called hotel from concert to have room service deliver a pizza to our room at midnight they accommodated our request

  • Stayed: December 2013
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Thank Lyeoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 23 December 2013

We appreciate your note and are glad you enjoyed your stay! Thank you.

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Reviewed 20 December 2013

What a beautiful property! Phenomenal artwork, rooms are stunning and both food and staff fabulous! Very chic and whimsical as well. Check in was seamless with Cindy Danko-Southey! Sure to return on our next staycation!

  • Stayed: December 2013, travelled as a couple
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1  Thank melissa k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 23 December 2013

Thank you for your review! Your comments about Cindy are sincerely appreciated. I am most fortunate to work with such a service-oriented professional and have taken the liberty of sharing your comments with Cindy and will include your note in our recognition program. We look forward to welcoming you back soon!

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Reviewed 19 December 2013

All new and the room is beautiful! I stay in LOTS of Hilton and this is one of the best ones there is! Bathroom is big, room is comfortable and all the comforts of home! Plus it is in a great location! Very close to OSU!

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 23 December 2013

Thank you for your note and glad you enjoyed your stay! We look forward to your return visit.

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Reviewed 12 December 2013

Stayed for two nights at Hilton DT and we loved it! Very nice! Loved the decor ! Rooms centered around open air dining and business center below. We had a pull out couch for teens with their own bathroom (no shower). Our room had a king bed and nice bathroom. Bar area is nice but pricey for food and cocktails. We at at the restaurant for breakfst. It too is pricey even with our 8.00 off buffet. Food nothing to write home about. Location is great if you want to walk to a cool bar or restaurant. Great shops as well. work out rooms is very good. Pool looked nice we did not use it.

Room Tip: pullout bed in sofa a bit bumpy for older kids.
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  • Stayed: November 2013, travelled with family
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Thank Sharon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 23 December 2013

Glad you enjoyed your stay and appreciate you taking the time to write of your experience.

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Reviewed 11 December 2013

New build about 1 year old. Amazing service and the food was fantastic. The sleeping rooms are beyond well appointed. The staff goes out of their way to be of assistance. Meeting space is well laid out and all AV is high tech and on trend. Extremely stylish decor all artwork is from local artists. Positioned near the Short North area which has great restaurants and shopping. Upon check-in the front desk was very informative and bellman Steve Mosley was a delight each day. At the lobby coffee bar - The Coffee Bean and Tea Leaf they sell Jeni's ice cream in small containers - oh my goodness I got the Buckeye flavor and it was amazing! Love this hotel and hope to be back soon!!!

  • Stayed: December 2013, travelled on business
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Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 23 December 2013

Thank you for taking the time to share your note. Your kind and gracious comments regarding the attentive service you received from the entire team particularly Steve are sincerely appreciated. I have taken the liberty of sharing your comments and will be sure to recognize his effort in our Team Member Appreciation Program. Hope to welcome you back soon.

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Reviewed 9 December 2013

Really nice and extremely modern Hilton right smack in the centre of Columbus attached to the Convention Centre - this hotel caters to conventioneers and events galore but still can attract the weary traveller and average holiday-goer. The hotel seems steeped in art and modern architectural design, in fact it has numerous public art pieces stationed on every floor and every room highlighting modern works by American artists. The location of this hotel is one of its highlights (centre of Columbus and attached to the convention centre) but it is also its main lowlight. There is no private parking for the hotel - you must use the giant garage owned by the city for convention events. To be sure they offer valet service ($24) but if you want to self park ($20) your choices are limited. Once you do park make sure you choose the very lowest level as that is where the pedestrian entrance is to the rear of the hotel (not the best design)! Once entered into the hotel on the lower ballroom level you must take the lift up to the lobby/registration! A bit maddening if you are transporting a lot of goods up to your room and an unhappy cat in her pet carrier! The lobby is very sleek and modern as I mentioned the art works before with a soaring atrium up 12 stories. If you have vertigo induced nausea beware, though there is a sturdy railing separating the walkways along the room floors that is all that stands between you and infinity. The room we were booked into was one of those with an interior view of the hotel atrium and seemed a bit more cramped than the exterior spaces. The restaurant and bar/lounge along with the business/fitness centres and pool were on the 2nd level above the lobby and exuded the same chic modern charm (though we didnt try them out). The hotel is pet friendly (for a $50 fee) and our cat enjoyed the tiled floor in the entryway and bathroom space. Great bed with unobtrusive modern art hung directly on the ceiling above (odd but not too distracting). Lots of restaurants/bars within walking distance. The North Market is very closeby too for some breakfast/foodie shopping galore.

Room Tip: Choose an outside facing room, the interior rooms are smaller and your only view is into the giant 1...
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  • Stayed: December 2013, travelled as a couple
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Thank KJDC19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 13 December 2013

Thank you for your very through and thoughtful review and glad you enjoyed your stay. Yes, the art collection and contemporary styling of the hotel is certainly something very special and the location is just perfect to access the best of Columbus. Valet parking is definitely the most convenient option and though it is a few dollars more, it does provide for easy access, unlimited in/out privileges and up to 5pm check-out on the day of departure at no additional cost which is not provided with self-parking. So, it is really a good value. Thank you for taking the time to write and hope we will welcome you back again soon.

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Reviewed 9 December 2013

No complaints. It’s a modern hotel close to a relatively lively area. Parking is not free. Internet was free due to a promotional offer only; else it would not have been free. Both the breakfast and customer service were above average. I will stay there again if in town.

  • Stayed: November 2013, travelled on business
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Thank Connor2014Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this reviewResponded 9 December 2013

Thank you for much for your comments. Glad you enjoyed your stay and hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Columbus Downtown

Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Columbus
#2 Business Hotel in Columbus
#2 Luxury Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range: £125 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
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Also Known As:
Hilton Columbus Downtown Ohio

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