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“Out of this World” 5 of 5 bubbles
Review of Hilton Columbus Downtown

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Hilton Columbus Downtown
Ranked #5 of 143 Hotels in Columbus
Certificate of Excellence
Millbury, United States
1 review
“Out of this World”
5 of 5 bubbles Reviewed 19 June 2014

Had wonderful stay while visiting daughter in Columbus, OH. Breakfast food at Bistro & Bar was out of this world, as was service both at restaurant, valet, and lobby desk. Suite was lovely and had 2 baths! Lobby and other areas had wonderful artwork throughout.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cheryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 24 June 2014
Thank you for your comments on the service you received from the team, I am fortunate to work with such service oriented professionals. Glad you enjoyed breakfast at Gallerie as well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,539 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
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Parma, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 June 2014

State of the art accommodations. Hilton brand continues to be the top notch of the chains. Location and quality of this hotel makes it a enjoyable experience for downtown Columbus. we will stay here again as we continue to visit for business and personal reasons.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 24 June 2014
Thank you for taking the time to share your experience. We’re fortunate to be in such a dynamic area! We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beavercreek, United States
2 reviews
5 of 5 bubbles Reviewed 18 June 2014

Since around 2000 I've been attending a conference in Columbus. I have stayed in all but one of the hotels within walking distance of the Convention Center, and there are quite a few hotels just within one block. The Hilton was easily the best place I have stayed. It's sky bridge takes you directly into the center. I think it was a few dollars more then the alternatives, but if you can afford a bit more you will get much more.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 24 June 2014
Thank you for your review! We are glad you enjoyed your stay and found value in the hotel's service and accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chillicothe, Ohio
Level Contributor
85 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

We stayed here one weekend to get out of town. Parking wasn't the greatest, so It's easier just to have them valet your car than to park it yourself. The hotel is really nice. The girl that checked us in was super! It was my friends birthday and she gave us a high floor with a nicer view which was awesome. It's a short and convenient walk to the Short North area which is where we visited most of the time. The room was clean and very nice. Overall we had a great stay and I would definitely stay again and recommend them.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dee99GT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 18 June 2014
Thank you for your comments. We appreciate your feedback about the parking, and agree that it is much easier to valet given the small price difference. We hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

I am a Marriott Platinum member, and as great as the service can be over there (especially in the Concierge lounge), when my work team returned to Columbus for another prolonged stay, I felt compelled to try the Hilton -- a newer, more updated property.

I loved the modern, earth-toned decor of the hotel and the layout of the room, which made an extended business stay very comfortable. There is an oversized desk with an adjoining built-in cushioned bench, so you can arrange your laptop in a number of ways if you end up working in your room for a few hours.

The bathroom is incredibly large by hotel standards with a FULL-sized shower, attractive tiling and rainshower head. The bathroom has a wall-length shelf for amenities, two lighted make-up/shaving mirrors and dimmer-controlled lighting so that the bathroom doesn't have to be lit like the sun if you have to use it at night. Even the toiletries by Peter Thomas Roth were thoughtful, plentiful and nice quality.

I had several nights' of excellent sleep because of the comfortable bed and body-sized pillows. There are nightstand outlets for plugging in electronics so you can watch movies on your iPad or laptop in bed without draining the battery.

The hotel food is above-average for a hotel, and I can't complain about several hotel meals I had there. The beautifully-appointed indoor pool isn't ideal for doing laps (too shallow on one end) but it is a well-kept, inviting amenity if you'd like to use it or the hot tub.

The Executive Lounge is gorgeous and comfortable, and on certain days, the gratis early evening hors d'oeuvres can be incredibly generous and impressive -- on one day, there was an intricately designed whole smoked salmon -- on another, jumbo chilled shrimp. The breakfast is on par with other places (although I wish they would offer better bread and jars of higher quality jam -- I've outgrown the diner-style packets of Smuckers jam). I wish the Executive Lounge staff would be more accommodating--the exception is the very friendly blond woman whose name escapes me and who works during the evenings; she seems to be more polished and knows how to make people feel welcome, keeps the honor bar stocked, and fulfills special requests with enthusiasm. Some of the other staff seem too tethered to the desk and monitor in the entry.

The hotel is a bit of a schlep from downtown Columbus (a 12-minute walk) but the Cbus, which makes a loop through Short North, Downtown, and German Village is an easy transportation option. Also, the adjacent Short North, steps from the hotel, presents an attractive and convenient option for dinner and makes up for the relative distance from downtown.

Overall, an great business stay and I would gladly return.

Room Tip: Ask for a room that faces the outside rather than the atrium for more natural light.
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank aschie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 18 June 2014
Thank you for taking the time to share your experience! We appreciate your comments on the hotel accommodations and the service you received while you were here. Glad you found the location to be convenient for getting to/from different areas of downtown. We hope to see you back soon and look forward to your return visit!
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Delaware, United States
1 review
3 of 5 bubbles Reviewed 17 June 2014

Good room overall, but I paid for the Romance Package in advance. They should have had the package (wine/strawberries) in the room upon check in as their web site describes when I purchased the package.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 18 June 2014
Thank you for your feedback, I do apologize for the mix up with your amenity. If the hotel does not have an anticipated arrival time for a guest we traditionally deliver such amenities upon arrival to avoid melted ice or chocolate. This certainly should have been better communicated during the time of booking. I hope you were able to enjoy your stay otherwise and should your travels bring you back to Columbus Ohio I hope you will choose to stay at the Hilton Columbus Downtown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
270 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

We stayed at the Downtown Columbus Hilton for one night in June 2014. This is a nice, new, reasonably comfortable, clean and well-located hotel. The hotel is on High Street directly across from the Columbus Convention Center and is clearly a big “convention” hotel. While we were there, several wedding parties were using the hotel facilities as well as a number of conventioneers.

The staff is professional and all, to a person, are very nice and accommodating. Everyone, from the valet to the front desk to the people bringing room service is eager to help. The room was clean, modern and well maintained (though the view of the Convention Center itself from the window was not very inspiring).

The hotel is also well located. It is ten minutes from the Airport, ten minutes from the OSU campus and five minutes from downtown and Ohio’s State Capitol. You can walk to many inviting restaurants, bars and galleries on High Street and the surrounding area. Having not been in Columbus in 20 years, I was pleased and surprised at how nice, energetic and fun this area has become.

Additionally all of the food we had – from room service to lunch in the restaurant --was all very good. I would definitely eat at the restaurant again.

A couple of small complaints and criticisms to consider. First, there were no robes in our room. That may seem small thing, but it would have been nice to have a robe when I let the breakfast room service delivery into the room. Second, it has a glass door into the bathroom. This is a design feature I hate. Designers these days seem to love it, I suppose it looks sleek and modern. It provides TMI and should be discouraged. The water pressure in the shower was just so/so (the hotel is very “green”), and the room never seemed to get really cool especially late at night. Also, I thought the bed was harder than I like it to be -- the bed clothes were just fine, however.

All in all, however, it was a pleasant stay and I would recommend it and stay again the next time I’m in Columbus.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DCroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian C, General Manager at Hilton Columbus Downtown, responded to this review, 18 June 2014
Thank you for your compliments and constructive feedback of the hotel. As we are connected to the Convention Center, a lot of large groups enjoy the access to/from the hotel from their meetings across the street – as well as local groups such as weddings. The area is very energetic and I’m glad you were able to explore. Gallerie has become a local favorite, the team here is proud of the service and quality including the relationship with local farmers/suppliers. Thank you for pointing out the shower doors, we do have rooms with a tub/shower curtain and are always happy to note that as a preference for next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Columbus Downtown

Property: Hilton Columbus Downtown
Address: 401 N High St, Columbus, OH 43215-2005
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Business Hotel in Columbus
#2 Family Hotel in Columbus
#7 Romantic Hotel in Columbus
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Official Description (provided by the hotel):
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 
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Also Known As:
Hilton Columbus Downtown Ohio

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