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“A no frills comfortable stay”

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Candlewood Suites Polaris
Ranked #65 of 143 Hotels in Columbus
Certificate of Excellence
Mumbai (Bombay), India
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A no frills comfortable stay”
Reviewed 25 May 2014

Visited Candlewood in March this year on a business trip. Since it is located very near to my office, this was a great option. Room was spacious and clean,the front desk staff were friendly and there were a lot of eating options available near by as well.Tthe only challenge I faced there was they do not provide shuttle services which can take you to these nearby locations after 6pm. Being on a business trip, I was without a vehicle of my own and would get time only post 6pm(after office) to visit nearby malls/restaurants. Apart from this its a great place to stay.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Sneha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review, 4 June 2014
Thank you for taking the time to review our Candlewood Suites Polaris. I am pleased to hear you enjoyed your stay however I am sorry that our inability to offer shuttel service later in the evening created an inconvenience for you. We have recently hired additional staff to ensure our ability to offer shuttle service into the early evening as we understand this service is important to our guests. I do hope next time you travel to Columbus, you will offer us the opportunity to again serve you and to exceed your expectations. Thank you again and we look forward to welcoming you back!

Sincerely,
Kristie Linard
Director of Sales
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162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
POINT PLEASANT
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 May 2014

Took 6 students to the State Convention, and was pleasantly surprised at the accommodations and how smooth the check in went. We were placed close enough that I was able to keep an eye on everyone, and the pool was a great hit.

Room Tip: Although we only stayed one night, each room could be used for short or long term housing
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review, 4 June 2014
Thank you for your recent review of our Candlewood Suites Polaris! I am pleased to hear you enjoyed your stay and that we were able to keep you close to the students with you to ensure they didn't have "too much fun" while on a school trip!!!! Each year we partner with the FFA for the State convention and we hope you will consider us again next year when you return to the Columbus area!

Sincerely,
Kristie Linard
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, Wisconsin
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 May 2014

Were there for 2 nights over the Easter weekend. Nice room as we expect from a Candlewood. Spacious and comfortable. Always nice to have a real refrigerator. Nicely located with lots of food and shopping in the area. Staff was helpful and friendly. We had no problems with this stay.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank CausualTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review, 4 June 2014
Thank you for taking the time to review our Candlewood Suites Polaris. I am pleased to hear you enjoyed your stay and that we met your expectations of a Candlewood. We look forward to welcoming you again in the future!

Sincerely,
Kristie Linard
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundalk Sparrows Point, Maryland
Level 1 Contributor
4 reviews
Reviewed 5 May 2014

Booked this hotel for my husband who was traveling to meet up with my Navy son. When he called to tell me about the hotel he was very happy! He said the room and bath were very clean. It was nice and roomy.The bed was comfortable and he slept well, no noise to complain about. But he was most impressed with the kitchen area. I cooked one of my sons favorite meals and he was able to re-heat and serve him a home cooked meal in the kitchenette area. Although he did not swim, he did see the pool area and it looked very clean and well kept. We will definitely be looking for Candlewood Suites for our future travel plans!!

Room Tip: They did not allow early check in due to high volume of guests this weekend. Plan your arrival accor...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review, 4 June 2014
Thank you so much! I am glad to hear your husband enjoyed his stay with us while visiting your son who is serving our country. I am hope the visit went well and we hope that your husbands ability to feel at home helped him relax and enjoy every moment the two had to spend together. Let us know the next time you'll be in the Columbus area as we will look forward to welcoming him (or you) back to the Candlewood Suites Polaris!
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1 review
Reviewed 3 May 2014 via mobile

I have travelled extensively, stayed in some of the finest hotels and this is one of the best places I have ever stayed. Here's why:
1) Extremely clean
2) Large oversized suite rooms with full refrigerators, etc
3) Great value
4) Nice warm indoor pool (many hotels don't heat their indoor pools enough so they are too chilly to use in the winter - not here!)
5) Staff went out of their way to help us with our kids, shuttle us to nearby attractions and make us feel at home. It's very kid friendly. They even had DVDs for us to watch.
Love this place!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, Director of Sales at Candlewood Suites Polaris, responded to this review, 4 June 2014
Thank you for your recent review of our Candlewood Suites Polaris. I am pleased to hear that you enjoyed your stay with us and that you took the time to post a review to let other guests know of your experience. We value feedback, whether positive or negative, and I am glad we were able to meet your expectations. Please let us know the next time you travel to the Columbus area so that we can again welcome you to the Candlewood Suites Polaris!

Sincerely,
Kristie Linard
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Defiance, Ohio
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 April 2014

These people are nice. The night manager stayed a little longer to check me in because he knew I was running late (and also took the time to smile). My room was clean and comfortable to the point it felt like home. The morning desk person was polite. They had a well-stocked cupboard so if you arrived late you could still have access to food. I was able to cook a home cooked meal in my room. This property is literally off the highway with a gas station at the base of the road. Max & Erma's, Wendy's, Quaker Steak and Lube, Fisherman's Wharf, Texas Roadhouse, Carraba's, and Magic Mountain are literally within walking distance. There is also a Kroger Grocery story less than a mile away. They also have free use of the laundry machines so you don't have to go home with dirty clothes.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wirapt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, General Manager at Candlewood Suites Polaris, responded to this review, 17 April 2014
Rachel,

Thank you for taking the time to leave such a kind review! We value our guests and cannot wait until you are back in the area! Hope to see you soon!

Best Regards,

Mica Breese
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

I am more than just pleased to let everyone know that the service, the accomodation, the place and everything about the place is mind blowing. The price is very affordable and most importantly, the people are more like family. You can trust the most. I have had tried a few other places in the past, but nothing comes even tinsy bit close to this one. Recommend everyone who needs a place to try / stay in Polaris, Columbus, OH to try this one and see for yourself. God bless them all!!!

Room Tip: A really cool and warmth place to stay and have fun
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pramodh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mica B, General Manager at Candlewood Suites Polaris, responded to this review, 17 April 2014
Thank you so much for being our guest and leaving such kind words! We look forward to seeing you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Polaris

Property: Candlewood Suites Polaris
Address: 8515 Lyra Dr, Columbus, OH 43240-2026
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Columbus
#42 Business Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites Polaris 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Consider us home at Candlewood Suites Hotel - Columbus/Polaris. Our property features Studios with 1 Queen Bed, Studios with 2 Double beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD player is provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Our hotel is also pet friendly so you can bring your dog or cat as well. (Fees apply). ... more   less 
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Also Known As:
Candlewood Suites Polaris Hotel Columbus
Candlewood Suites Columbus
Candlewood Columbus
Columbus Candlewood Suites
Candlewood Suites Polaris Columbus, Ohio

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