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Courtyard Columbus West
Ranked #69 of 143 Hotels in Columbus
Reviewed 6 September 2012

The stay was acceptable, the front desk staff was very friendly - the room was small, but clean. The design of the room made it almost impossible to watch TV while in bed. The pool and surroundings was set up very nicely.

  • Stayed: September 2012, travelled as a couple
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1  Thank 2CanStan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 - 122 of 144 reviews

Reviewed 13 August 2012

Was in town for two nights for the state fair and the columbus zoo. The hotel is ok, not the best location because its in the middle of a factory/warehouse area and unfortunately you can't tell that from the pics of course but is close to the major interstate. The layout is weird because the pool and workout area is in the middle of the hotel with rooms surrounding.The rooms on the first floor have sliding doors and windows that open to the lobby area and pool which I think is kind of weird. The chlorine smell is so strong when you enter the front door it almost feels like you're entering some sort of aquarium attraction. The front desk employee Jordin was very nice and helpful. The rooms are clean and the beds comfortable. The bathroom needed some work done because there was a large rust stain around the drain area and the shower head had holes around it. Housekeeping did not clean the tub daily which is not cool because I have two small children that are too young to shower.

  • Stayed: August 2012, travelled with family
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1  Thank sherry a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

This hotel is very interesting in that it has an open layout internally where the exercise room and pool are in the middle of the hotel and there are rooms with balconies that overlook both. We had a King Suite and were truly amazed at the size of these rooms. Just like other Courtyards, the multiple entrances are great so that you can easily get to your room through another entrance if you want. In terms of the staff, they were very nice and welcoming at check in. My only negative comment is that all the internal facing rooms AC units exhaust their warm air back into the open space within the hotel. We were there in the summer and it was pretty warm. I worked out at the exercise center and felt like I was working out in a Sauna. Overall this hotel is very interesting and I would love to stay here again.

  • Stayed: July 2012, travelled with family
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Thank Joshua R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

When you Book thru Orbitz the Staff almost seems angry about it. The location of the Hotel is in an industrial area where the only restaurant close by is a Waffle house.. Thank God for The Adult i.e.. porn Store Across the Highway. Great if you are a truck driver I guess. Upon check in they require you to Leave a Credit card for Incidentals...Which means.. We are gonna place bogus charges on your card..and we hope you wont notice. A 250 dollar charge showed up on the Credit card with no explanation after a one night stay. They lied and tried to blame Orbitz.. Orbitz had no record of the charges.. If the credit card hadn't been checked for an unrelated charge... They would have literally Stolen $250 dollars... This Hotel is run buy Thieves and Liars. I recommend sleeping in your car over staying at this Dump. In your car you could be robbed by a stranger.. At this hotel you get robbed by the Hotel itself.

Room Tip: Go to another hotel.. there are nice ones off of Rome Hilliard and Highway 70.. or up in Dublin.
See more room tips
  • Stayed: July 2012, travelled with family
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Thank jimbow1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2012

We liked that the pool was different from the typical, small, square little pool room pool. This one has nice poolside rooms with sliding glass doors.

We were not in one, with the rate we had. We were on the outside top floor. The room was a bit smaller than others I've stayed in recently, but was clean, typical mid-class Marriott.

We had some problems with keys and room readiness on check in, and it affected something we were trying to do before our parents arrived. The true nature of custoner service is how these situations are handled, and the hotel staff went out of their way to apologize, provide amenities, and ensure our stay was positive. Well done, I would say.

Only restaurant nearby was the Waffle House. Location was quiet, and close to the interstate, for quick travel.

I prefer hotels that include breakfast. This one did not, but had it available for a pricey $ 10.

  • Stayed: June 2012
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Thank GetOutAndGoTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Good Day GetOutAndGoTours!

Thank you for your recent review of our property- Courtyard Columbus West. We appreciate the time taken out of your schedule to do so. Every response we receive is shared with the team, and they are aware of both our areas of success, and areas in need of attention. Every comment is an educational moment for our team, and we learn from our guests. We are truly thrilled that your stay here was fantastic, and look forward to continuing our commitment to a positive customer experience for each and every one of our guests. Happy Travels!

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Reviewed 24 January 2012

Stayed here 1 winter night for business - was pleasantly surprised by this non-conventional gem. It was not modeled after your typical Courtyard, and from what i learnt, renovated from a Heliodome. The lobby was spacious and had high ceiling, the room was clean, neat and looked new. There was free Wifi throughout the property and it has all the other amenities one would expect from a decent business motel.

Only downside is the smell of the swimming pool as one steps into the lobby (since the pool sits in the middle of the property interior and is not covered/isolated) - must be great for families staying on the ground floor!

Would stay here again

  • Stayed: January 2012, travelled on business
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Thank KhimLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusCourtyard, General Manager at Courtyard Columbus West, responded to this reviewResponded 26 January 2012

We appreciate you taking the time to write a positive review for our property. Thank you for allowing us the opportunity to improve our operations from your honest feedback, and credit the staff on their hard work and dedication to the property and guest. It is a common passion amongst the staff here to provide a clean, comfortable, and service oriented environment. We look forward to your next stay at the Courtyard Columbus West upon your next business trip to Columbus!

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Reviewed 14 August 2011

The hotel is great. Our room opens up right to the pool, which is good for the kids. Very clean, open and friendly.

  • Stayed: August 2011
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Thank Soccermomonthheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Columbus West

Address: 2350 Westbelt Dr, Columbus, OH 43228-3822
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Columbus
Price Range: £74 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus West 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Columbus West Hotel Columbus
Columbus Marriott
Columbus Courtyard
Courtyard Columbus West Ohio

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