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“Regional Meeting made more comfortable”

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Sheraton Columbus at Capitol Square Hotel
Ranked #49 of 143 Hotels in Columbus
Detroit, MI
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Regional Meeting made more comfortable”
Reviewed 8 May 2014

I had a regional meeting with coworkers and again had a long drive to the hotel which was beautiful, clean and above my expectations of Columbus. I was a fan of the corner King room. I wish I had some friends to enjoy this room with a view of the park. Spacious contemporary with microwave and fridge it was very nice. I would definitely stay here again. Staff was professional and courteous. Convention space was well prepared each day for our needs and lunch was delightful. Wish there were more dining options near the hotel though.

Room Tip: Corner room seemed to have more space and couch.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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437 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
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  • French first
  • Portuguese first
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  • Swedish first
  • Any
English first
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2014 via mobile

Spent Saturday night at this hotel to attend a concert. The concert was within walking distance and the hotel. The hotel was clean and well maintained. Has a Starbucks on the main floor which is convenient. Had room service that was delivered quickly and was very good. The room was very nice, bed was comfy and pillows were great. Flat screen TV with plenty of channels. Checking out went smoothly although it was extremely busy. The valet staff was courteous and prompt. Overall a very positive experience and would recommend this hotel for your stay.

Stayed April 2014
Helpful?
Thank GaryS59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review, 5 May 2014
Dear GaryS59,

Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our convenient location, good service, and comfort of the guestrooms. Again, thank you for your feedback. We are very happy to know you enjoyed your stays at the Sheraton Columbus Capitol Square and we hope to see you again for your next stay when attending another concert in Columbus!

Sincerely, Manager at the Sheraton Columbus Capitol Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Lenox, Illinois
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 April 2014

Stayed here for two nights two weekends ago. The hotel is well maintained and in a good, safe area, right across the street from the State House.

Our standard double bed room was clean when we arrived and overall maintained well. I want a clean room that appears to be taken care of... if that happens, I am happy. WiFi is $10 a night, but because I had signed up for a free Sheraton rewards membership a few weeks prior at their downtown Chicago location, my WiFi was free.

For late night ventures back to the hotel, there is a small snack shop right next to the front desk that carries snacks and cold drinks (water, pop, juice). It's basic but good to have around for late night hours.

There is a nearby underground parking garage that connects to the hotel. Rates very pending the amount of hours -- I remember paying $14 a night (no in/out privileges). A glass of coke at their 2nd floor lounge was $5 something.

If I come back to Columbus, I wouldn't hesitate to stay here again, except that if you are interested in night live, or want to be closer to Nationwide Arena, you'd be better off getting a hotel further north in the city. This hotel is near the southern portion of downtown, so the Arena and some of the night life areas (Arena District, Short North) are a good 20 to 30 min. walk. You do have a few food options, including a Tom Horton's coffee within a five min. walking area.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mhawrysko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 15 April 2014

We stayed Monday through Friday and had access to their Club level lounge. The rooms were very comfortable - good size, comfortable bed, nice size bathroom. The hotel was quiet. It was nice to access the lounge with free breakfast, drinks, evening h'ordeuvres and a computer. The bathroom is pretty typical with the toilet and shower being separate from the sink area however, there is no door to separate the toilet from the sink/dressing area. On the downside, the valet service is pretty slow. They do have a sign to indicate that you need to give them notice though. I would stay here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank My3sonsUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review, 5 May 2014
Dear My3sonsUSA,

Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our staff and comfort of the guestrooms. We apologize for the valet service as the traffic patterns from the valet garage to the hotel do take some extra time. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. We are very happy to know you enjoyed your upgraded Sheraton Club access and we hope to see you again for your next stay in Columbus!

Sincerely, Manager at the Sheraton Columbus Capitol Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
youngstown, ohio
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 April 2014 via mobile

Room was very nice. Bed comfortable. Shower was ice cold. Spoke to the manager and he said he could send someone up. Was on a schedule & couldn't wait. Manager offered a free breakfast. Had no time for breakfast so he said he would give me 500 Starwood points. Bathroom was spacious and so was the room. Parking expensive, but there is a garage under the state Capitol that is cheaper

Stayed April 2014
Helpful?
Thank Deborah s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review, 5 May 2014
Dear Deborah s,

Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We apologize for the lack of hot water during your stay. This is not a standard and we have addressed this issue with our Engineering department. We are very happy to know you enjoyed your spacious room. Again, thank you for the comments which will help us in our ongoing efforts to improve our service at the Sheraton Columbus Capitol Square and we hope to see you again for your next stay in Columbus!

Sincerely, Manager at the Sheraton Columbus at Capitol Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 April 2014

Stayed here for a trip back to the states, it was all in a ll a very good experience with a convenient location. I had gotten an extremely good price and was very happy with everything though not amazed by it. All in all what I expected, which is not bad at all.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Changer360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review, 5 May 2014
Dear Changer360,

Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is always great to hear compliments about our convenient location and great prices of the guestrooms. We are very happy to know you enjoyed your overall stay at the Sheraton Columbus Capitol Square and we hope to see you again for your next stay in Columbus!

Sincerely, Manager at the Sheraton Columbus Capitol Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2014

This was a stopover when we were driving from Chicago to the northeast. The hotel is super nice, with a Starbucks in the lounge. The room was spacious and beautiful as well. However, I cannot believe they don't have wifi in the hotel for free in this day and age. There is nothing to do in the area (in walking distance).

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review, 5 May 2014
Dear Nadir S,

Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our comfort of the guestrooms and Starbucks in the lobby. Again, thank you for your feedback. We are very happy to know you enjoyed your overall stay at the Sheraton Columbus Capitol Square and we hope to see you again for your next stay for another stopover in Columbus!

Sincerely, Manager at the Sheraton Columbus Capitol Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Columbus at Capitol Square Hotel

Property: Sheraton Columbus at Capitol Square Hotel
Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Columbus
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio

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