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“They did a great job again”

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Hyatt Regency Columbus
Ranked #15 of 145 Hotels in Columbus
Reviewed 30 June 2014

I was attending a convention in Columbus and stayed at the Hyatt Regency at the Convention Center. This is probably the sixth year in a row we’ve stayed at this property for the convention.

Once again the Hyatt did a fabulous job hosting the convention. Our room was comfortable and quiet. The room was clean and everything worked in the room, the bed was very comfortable and there was a nice big flat-screen TV. The staff at this hotel bend over backwards to accommodate their guest, some of my best experiences dealing with hotel staff have been at this hotel.

Will definitely stay here again and highly recommend the Hyatt Regency Columbus for meetings and conventions.

Room Tip: Pay a little more for the Jr Suites, a lot more room and very comfortable.
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  • Stayed: June 2014, travelled on business
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Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 1 July 2014

Thank you for your wonderful five star review of Hyatt Regency Columbus! We are always so happy to hear from our repeat customers. I hope you will continue to choose Hyatt Regency Columbus for your future conference-going accommodations!

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1,531 - 1,537 of 1,969 reviews

Reviewed 27 June 2014 via mobile

They don't carry a single television channel for children. No Disney, Nickelodeon, Cartoon Network, Sprout, Hub or Boomerang but they've got Russian World News and four ESPN channels plus Speed Vision and Big 10. You can purchase a few episodes of Disney or PBS kid's shows for $2.99 an episode or a bundle for $8.99. To be fair, the movies rent for $17.99 and they have plenty of porn available. The Wi-Fi is not free and cell signal is great upstairs but almost non-existent downstairs. That made it very difficult to stay in touch from different locations. The toiletries smell like a nice, light aftershave. The views are nice and rooms are tastefully appointed. I took special note of the "stuff" left on the framed photo in our room and the 1/3 bottle of 2011 Shiraz wine/vinegar in the refrigerator that didn't work. The last time we had a convention here, we stayed at the Hilton and I will be going back there even though it is less convenient to the convention center.

  • Stayed: June 2014
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Thank laissezfairey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 1 July 2014

Thank you for your review of Hyatt Regency Columbus. Let me first let you know that we are in the process of including additional channels on our TV system. I apologize for the lack of availability in children's networking at the time you were with us. Thank you for bringing the housekeeping issues you experienced to my attention. I hope you will give us another chance to give you a flawless Hyatt stay the next time you are in the area for a conference.

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Reviewed 22 June 2014

We've stayed here every year for the past 4 or 5 years for the Origins game fair, and are never disappointed. The chief reason we keep coming back to this hotel is because it's the only one I've ever found that didn't hassle me about getting two connecting rooms. We travel with our 3 kids, and it never ceases to infuriate me how other hotels give me the run-around about guaranteeing connecting rooms. With all the money you put into a vacation, the last thing you want is to get stuck splitting up into far away rooms! This hotel doesn't even blink at it.... they are always happy to reserve it that way.

The reception staff and porters and valets have always been wonderful. This last stay the check-in person even volunteered the brilliant idea of having both our rooms coded to the same keys, so that we could carry only one key and get into either room. The hotel is modern and clean and well-appointed. Beds are comfortable, extra pillows and blanket are provided, bathrooms have nice bowed-out shower curtains and good counter space, blow dryers and fridges are in every room. We are usually happy with house cleaning, though we had some minor problems this year--- shampoo not replaced and a trash can missed and an extra bed inconveniently rearranged. It's also the perfect location for anything in the convention center... it directly adjoins the convention center with no need for habittrails or street crossings.

  • Stayed: June 2014, travelled with family
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Thank Feathin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 25 June 2014

Thank you for your wonderful five star review of Hyatt Regency Columbus! I am happy to hear that we have continued to be your hotel of choice for the Origins Game Fair! Thank you for bringing your housekeeping concerns to my attention. We are always looking for ways to improve our service. I hope to have you back with us again next year!

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Reviewed 18 June 2014

We had a great view on the 16th floor. The room was clean and the bed was comfortable. All windows which wrapped around the corner of the building. Would rather have had a 'square' room as the odd shape felt uncomfortable. There were two of us and the room had only one chair. :-( We were supposed to get a complimentary newspaper delivered each morning of our stay but it never happened. I'm guessing we didn't tip the bell'boy' enough when we checked in (we're not frequent travelers) and he treated us like dirt when it was check out time. Same person was supposed to carry our luggage out. He started up the elevator with us then bailed on an earlier floor without a word. We continued to our room and called for service. It took 20 minutes to get another bellboy to help us. No excuse for this type of treatment! Also, there was a small boy (perhaps 6 years old) running wild in the hotel for at least two days. We encountered him in the hotel elevator. Reports from others were that he was seen many times running around wild without shoes! Security should have taken care of this for the childs safety but apparently they didn't care! Would rather stay at a cheaper hotel and handle our own luggage if we're going to be treated like 2nd class citizens. Sorry our money wasn't good enough!!!

Room Tip: If more than one person sharing the room make sure there are enough chairs. Corner suites have grea...
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  • Stayed: June 2014, travelled with friends
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Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 19 June 2014

Thank you for your review of Hyatt Regency Columbus! I am glad you enjoyed your room, but am concerned to hear you encountered service that was not up to your expectations. I encourage you to contact me directly to discuss aspects of your stay. I hope to have another chance to give you a flawless Hyatt Regency Columbus stay the next time you are in the city.

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Reviewed 18 June 2014

Stayed here for the 2014 Origins Game Fair which was at the Greater Columbus Convention Center. We have stayed here for several years and every year our stay keeps getting better. From the easy check in to check out everything goes smoothly. Our room was spacious, clean and modern. The view was also amazing. This is a downtown location which is close to the the arena district and the short north. We will have back next year for the 2015 Origins Game Fair.

Room Tip: Ask for a room on the higher floors the views are amazing. Also, make sure to read the sign next to...
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  • Stayed: June 2014, travelled with friends
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Thank Shoey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 19 June 2014

Thank you for your wonderful five star review of Hyatt Regency Columbus! I am always happy to hear from a repeat customer and look forward to your return in 2015!

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Reviewed 17 June 2014

Spent the night here on my anniversary, they upgraded me to a Executive King on one of the higher floors with a view of the city. The room was very spacious, clean and modern. The location is great in the arena district and the lobby is very nice for business people. Parking was a small journey through a series of skyways and tunnels but it would be very nice in the winter to stay out of the weather. I would definitely stay again but I will say we stayed at a time when the hotel wasn't very busy.

Room Tip: Get one with a view of the city
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  • Stayed: May 2014, travelled as a couple
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Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 18 June 2014

Thank you for your review of Hyatt Regency Columbus, and for choosing our hotel for such a special occasion! I am glad you enjoyed your accommodations and our location in the Arena District. I look forward to having you with us again the next time you are in the area.

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Reviewed 16 June 2014

Stayed here for the 2014 Origins Game Fair at the Greater Columbus Convention Center, and this hotel was just great, the rooms were big, clean and the beds were quite comfortable. The easy access to get from the hotel to the convention center just made life that much easier. Am already planning on booking here for next year.

  • Stayed: June 2014, travelled with friends
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Thank roachpapa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this reviewResponded 17 June 2014

Thank you for your five star review of Hyatt Regency Columbus! I am happy to see that you have been with us in the past and that we delivered on your expectations enough to bring you back. I hope you continue to choose Hyatt Regency Columbus when you return for next year's Origins conference!

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Additional Information about Hyatt Regency Columbus

Address: 350 N High St, Columbus, OH 43215-2006
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Columbus
#23 Romantic Hotel in Columbus
#32 Family Hotel in Columbus
Price Range: £85 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Columbus 3.5*
Number of rooms: 633
Official Description (provided by the hotel):
633 guest rooms, including 16 suites, and Hyatt business plan rooms... connected to the Greater Columbus Convention Center. 63,000 sq ft meeting space, including 15,500 sq ft ballroom and 32 meeting rooms. ... more   less 
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Also Known As:
Hyatt Regency Columbus Hotel Columbus
Columbus Hyatt Regency
Hyatt Columbus
Hyatt Regency Columbus Ohio

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