The rooms in the hotel are old and dirty, the were not properly stocked with standard items, as mine had no shampoo and conditioner, no TV remote, the area of town seemed a bit shady and the customer serivce was not good at all when I had a billing issue. Plus, who doesn't offer a continental breakfast in this day and age?!? Considering that the room itself was already over $100/night this did not even come close to meeting expectations. Very disappointed with my stay. I contacted Holiday Inn over a week ago and still have not gotten a reply. Also, very disappointed with lack of customer service.
- Official Description (provided by the hotel):
- Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to John Glenn International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more less
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- Also Known As:
- Holiday Inn Columbus Downtown Capital Square Hotel Columbus
- Columbus Holiday Inn
- Holiday Inn Columbus Dwtn-Capitol Square Ohio