I recently stayed here at the Red Roof Inn, I was in town on business. I first chose a different hotel due to convenience of location. However Instead of staying all 5 nights there i stayed one and chose to stay 4 here. I came in very late. About 2am. The young man who was there was so extremely helpful. He made sure that at 2am I had a great Guest expieence. I am somewhat needy when staying at hotels ( but why shouldn't I be I'm paying for them). Anyway this fine young man made sure I had everything without complaint. He was smiling and in a upbeat mood, even at 2 A.M. One night I had complained about a noise issue and within 2 min, the noise stopped an Jacob the young man was out there talking to the guest creating all the noise. Normally i do not care to write reviews, but i give recognition where it is due. I was staying on the 3rd floor. I had my 93 Year Old grandmother with me. Jacob was so kind as to step out of the office, and help us with our luggage, and even helped get my Grandmother out of the car. He walked us to the room, made sure everything was perfect, and made my stay that much better. I think most people will agree the younger generation has lost touch with doing simple things for strangers, but not this young man. If it was not for him i would not be planning on bring myself back to this location, and the entire company i run. I have traveled to many states and stayed at hundreds of hotels. I really hope everytime i stay here that this young man is here. He has a good head on his shoulders, and as a CEO I would def hire this young man. Your company needs to recognize this young mans commitment to the company and to customer service and promote him or give him a raise, while you still have the young man in your company. If not another comapny may make it more worth his while
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- Also Known As:
- Red Roof Inn Columbus Ohio State University Hotel Columbus
- Columbus Red Roof Inn
- Red Roof PLUS+ Columbus-The Ohio State University