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“Nice hotel, but pool not very accesible”

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Best Western Plus West Akron Inn & Suites
Ranked #1 of 11 Hotels in Copley
Certificate of Excellence
GreenLeadersGold level
Reviewed 18 July 2014

My husband and I stayed at this hotel for one night while visiting relatives in the area. We found our room to be very nice, modern and clean, and fairly priced. There are great restaurants close by and we enjoyed everything about our stay except not getting to swim in the pool. The hours to get into the pool and hot tub were not flexible at all - 10am to 10pm. When you are visiting with family, you may stay out later than 10pm. And with checkout at 11am, you CERTAINLY don't have time to swim between 10am and 11am and get out on time, so we were out of luck! Too bad, Best Western - you are not keeping up with Holiday Inns, who have their pools open from 6am to 11pm. I would suggest changing that one thing... SJR

  • Stayed: May 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank SJRLouisville_KY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 15 August 2014

Dear SJRLouisville_KY,

We are happy to hear you were able to enjoy many of the amenities we offer, from the clean, modern rooms to the great location! We are so sorry for any inconvenience our pools hours may have caused. Because there may be other guests trying to sleep during the late night or early morning, we found that 10am-10pm was a happy medium. We hope you decide to stay with us again in the future!

Jay Patel
Assistant GM

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Reviews (285)
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178 - 184 of 285 reviews

Reviewed 9 July 2014

I would happily stay here again. Staff was friendly and helpful. I arrived very late and left very early, but the staff was accommodating and friendly. I have always appreciated the value that the Best Western chain of hotel delivers.

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank 134richb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 15 August 2014

Dear Rich B,

Thank you for your loyalty to Best Western! I am happy to hear our staff was very friendly and helpful during your visit. They do a great job trying to meet the needs of all of our guests. We look forward to having you stay with us again!

Jay Patel
Assistant GM

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Reviewed 8 July 2014

Had a wonderful three-day stay at this hotel! Everyone was friendly and attentive to every detail. The room was wonderful! The Penthouse Suite has two rooms, two flat screen TVs, a huge jacuzzi tub, lovely views of the Appalachian hills and downtown Akron from windows on two sides, refrigerator, microwave. Very comfortable bed. Clean and quiet! They have a lovely pool and hot tub, fitness center and business center, and they serve a lovely hot breakfast. Very helpful staff. Many nice restaurants on same road, including a Japanese Steak House and TGI Fridays. Would like to especially thank Dawn, Stephanie, Chante, and Marissa for all their help. They even have a GPS that guests can use! Helped me to find my way around on my first visit to Akron. Would definitely stay here again! Many thanks to all!

  • Stayed: June 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Joni F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 15 August 2014

Dear Joni F,

We are so happy you had an awesome stay during your visit to Akron. The penthouse suite is always a great choice for many of our guests as it provides extra room and a great view. We are happy we were able to be so helpful and cannot wait to host you again! Thank you!

Jay Patel
Assistant GM

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Reviewed 24 June 2014

Stephanie and Mr. Patel are always a pleasure and were both very helpful. the hotel's exterior and parking lot are very well maintained, the lobby and guest rooms were spacious and clean. Everything about the hotel is professional. Great location near restaurants and shopping. Ram at the front desk was also fantastic. The only thing average was the breakfast.

  • Stayed: June 2014, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank 365dons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 27 June 2014

Dear 365dons,

Thank you for kind words! Our amazing staff (housekeeping, maintenance, and front desk) plays such a huge role in ensuring that each and every guest has an exceptional stay. We are glad you were able to enjoy our great location while you were in Akron and hope to continue seeing you stay with us in the future. We appreciate your feedback!

Jay Patel
Assistant GM

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Reviewed 20 June 2014 via mobile

Best Western Plus was a very nice hotel.

Located near the major Interstate, it was super convenient for our cross country trip.

Hotel staff was very friendly. Beds were comfortable, rooms were very clean and hotel was clean.


They served a hot breakfast too.

Overall hotel quality was was well worth its affordable price.

Stayed: June 2014
Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 27 June 2014

Dear TripAdvisor Member,

We are glad you had a great stay during your cross country trip! Our comfortable, clean rooms provide a great night's sleep and our hot, complimentary breakfast is a great way to start the day. Our staff does a great job giving our guests a superb experience, and we are happy to offer it all at an affordable price.

Jay Patel
Assistant GM

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Reviewed 20 June 2014

Lets start with the staff - AMAZING! What a great place and super friendly folks. The rooms are nice and the breakfast is really good. It is a tremendous value for the price. The staff is always willing to give a helping hand and go above and beyond. Rooms are clean and tidy and just all around a great place to stay at a great price!

  • Stayed: June 2014, travelled on business
    • Value
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Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 27 June 2014

Dear Amy P,

Our staff will be excited to read your review. They put in a lot of hard work to make sure our guests have a great stay! We appreciate your kind words and glad you were able to have a great stay in all aspects. We provide a great value for our guests as all of our amenities, from the wi-fi to the breakfast, are included in the price. We hope to see you again in the future!

Jay Patel
Assistant GM

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Reviewed 19 June 2014

This hotel is in a good location by restaurants and shopping. The hotel is newer and very clean. Nice rooms with lots of space. Shower head is adjustable with lots of hot water. Great breakfast with many choices. Staff is very friendly and helpful!!

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPlusAkron, Assistant General Manager at Best Western Plus West Akron Inn & Suites, responded to this reviewResponded 27 June 2014

Dear Melissa G,

Thank you for your kind wordd! We're glad you were able to enjoy our complimentary breakfast. Our location and our newly updated hotel is a major driving force for guests to stay with us during their visit to Akron. We hope to have you stay with us again in the future.

Jay Patel
Assistant GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus West Akron Inn & Suites

Address: 160 Montrose West Ave, Copley, OH 44321-1372
Phone Number:
Region: United States > Ohio > Copley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Copley
Price Range: £73 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus West Akron Inn & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Conveniently located just a few minutes away from downtown Akron, the BEST WESTERN PLUS West Akron Inn & Suites provides the perfect accommodation for both business and leisure travelers. The BEST WESTERN PLUS West Akron Inn & Suites is tucked away from Highway 77 and within walking distance from a variety of restaurants which include Wasabi Japanese Steakhouse, Tres Potrillos, a Mexican restaurant, Steak on a Stone, Outback Steakhouse, T.G.I. Friday's and Longhorn Steakhouse. Many other restaurants and cocktail lounges are just minutes away. Start your days off in a healthy yet scrumptious way by taking advantage of the hot breakfast and fresh coffee we have to offer. In the mood to just wind down? Enjoy our newly renovated contemporary rooms giving you the perfect opportunity to relax in comfort, while watching your favorite show on our 42-inch televisions. We also offer free high speed Wi-Fi as well as wired Internet in our rooms. Take advantage of all of our wonderful amenities, including our exercise facility, heated indoor pool and spa, guest laundry and a 24 hour coffee bar. We look forward to your visit! ... more   less 
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Also Known As:
Best Western Akron
Akron Best Western

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