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“Comfortable Stay”

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Sheraton Suites Akron/Cuyahoga Falls
Ranked #2 of 3 Hotels in Cuyahoga Falls
Certificate of Excellence
West Chester, Pennsylvania
Level 6 Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Comfortable Stay”
Reviewed 28 May 2014

I stayed here for 4 nights. The view on the river side rooms is good. However, there is also a train station and that can disturb you very early in the morning..

The complimentary breakfast in the lounge is good. However, on Mondays, they dont serve eggs in the complimentary breakfast...

I liked the overall service and would definitely visit again, the next time I am in Akron...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mehul_Desai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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442 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • Arabic first
  • English first
  • German first
  • Portuguese first
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  • Any
English first
New Bern, North Carolina
Level 4 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 May 2014

I traveled to Wooster, OH to attend my niece's college graduation and stayed at this hotel in Cuyahoga Falls. The facility has an amazing location with the rear overlooking a river and if you are fortunate to get a room on that side of the hotel, at night you can crack open your window to listen to the falls (we were originally given a room at the front but the staff readily accommodated our request to be moved.) The rooms were spacious and clean and housekeeping did a wonderful job maintaining them during our stay. All staff were courteous and professional. The hotels's restaurant, Beau's On The River" is a great dining experience and I encourage you to try it along with the bar/lounge. The one outstanding feature is the hotels' location which is also it's one bad feature. The rear of the hotel is alongside Ohio Rt 8, a major highway so you can her the traffic. Also on the other side of Rt 8 is a very active, three track railroad which apparently has an "at grade" crossing nearby which requires the engineer to sound the horn. Unless you sleep in a deep trance you will hear it no matter what room you have. This Mother's Day morning there were eight trains that went by between 3AM - 8AM. There is a large indoor pool and sauna with and outdoor deck you can sit on along with an elevator that will take you to the rocks along the river which is a great place to enjoy a glass of wine. The Club Lounge is also another nice place to enjoy a drink and there is access to a deck overlooking the river.

Room Tip: For views, ask for the river side. For a better chance for uninterrupted sleeping, ask for city side...
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  • Stayed May 2014, travelled with family
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    • Cleanliness
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Helpful?
2 Thank Bill9720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review, 17 May 2014
Bill, congratulations on your niece's recent college graduation! Graduations are a wonderful opportunity to spend time with family and I am delighted you chose to spend part of your visit at the Sheraton Suites Akron/Cuyahoga Falls. Thank you for your wonderful comments regarding our staff. guest rooms, and restaurant. I do hope we have a future opportunity to serve you when your travels bring you back to Northeast Ohio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 6 Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 March 2014

This is a quaint little town with something to offer. The Sheraton here is comfortable and accommodating with little luxuries thrown in. It's a nice 2 or 3 day trip and it's close to Pittsburgh, PA. The river view rooms are our favorite with a view of the (mini) falls. However, be warned there is a train that goes by and blows its whistle at all hours (every so often). If you are a light sleeper, you might want the city view room. Very romantic atmosphere and great buffet breakfast on the weekend (maybe during the week too?).

Room Tip: Lower floors or city view don't hear the train whistle as much (if you are a light sleeper). We...
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  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review, 4 April 2014
Debbie, thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls during your recent visit to Northeast Ohio. I am pleased that you enjoyed your stay, as well as our city! We hope to welcome you back again soon, perhaps during warmer temperatures so you can enjoy some other offerings of our area such as free outdoor concerts and the Cuyahoga Valley National Park.
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Lake Villa, Illinois
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2014

The staff at this hotel are wonderful. The front desk team are great and the Club is nice to relax in and have a beverage. Look into this hotel when you are in the area. Elizabeth is great to work with, and her service is outstanding.

Room Tip: be nice to the front desk and ask to be on the falls side
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  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review, 4 April 2014
Michael, thank you for your kind words about our property and our Director of Guest Relations, Elizabeth. She is one of our valuable team members and I have personally thanked her for being such a stand out employee during your visit. Thank you for sharing your comments on TripAdvisor, we look forward to serving you again!
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Bengaluru, India
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2014

I've stayed at the Cuyahoga sheraton on multiple occasions during a project for a large Tire company. Some stays have been in excess of 2 months at a time. I have always found them to be prompt and courteous with the service, the rooms are pretty good and housekeeping does a pretty good job of keeping the rooms spotless. Room service is prompt.

Love the view of the river, makes for a pleasing stay whether it's summer or winter. Wouldn't stay anywhere else in Akron.

  • Stayed November 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review, 25 March 2014
Amit, I'd like to thank you for allowing the Sheraton Suites Akron/Cuyahoga Falls to be your home away from home during your business trips to the area. Thank you for your loyalty to our property, we hope to welcome you back soon!
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Englewood, Florida
Level 5 Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 March 2014

My husband and I recently stayed at the Sheraton due to a gas leak in our home which required that the gas be turned off for a couple of days.... We have a home in the area, and have enjoyed many nights stopping into the Sheraton to have a drink in their bar, which overlooks the river. A couple of years ago, we actually hosted a large group there for dinner, and they provided excellent food and service to our guests.... This was our first stay at the Sheraton, and we were so impressed with our room..It was a very large room, comfortable, clean, and quiet...we had a great stay with a beautiful view of the river. The wi-if was free, and worked great. This is not the cheapest hotel in town, but by far one of the nicer ones...

Room Tip: Try to get a room with a view of the river...
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank 1FlaGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review, 15 March 2014
1FlaGirl, sometimes unfortunate circumstances like the pains of being a homeowner can lead to great experiences and I am pleased to read we were able to be your "home away from home." We very much appreciate your continued patronage to our hotel with your visits to our restaurant and use of our banquet facilities. Thank you for leaving your kind words on TripAdvisor, we hope that your home's gas leak has been successfully repaired and that you continue to visit us!
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Wellington, Ohio
Level 5 Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 February 2014

We went to the Sheraton for a PBS fundraiser. I must say that by looking at the web site for this hotel; it is not one I would have chosen on my own. The website does not do the facility justice! I was very impreseed with the facility, the cleanliness, and the staff. We had a riverfront view from our room. It was spectacular. We stayed for the buffet breakfast the next morning and the chef making the omelette was great! One of the very best omelette I have ever had and in record time. I would highly recommend this hotel.

Room Tip: Get a river view!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sudmom123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey L, General Manager at Sheraton Suites Akron/Cuyahoga Falls, responded to this review, 25 February 2014
Sudmom, thank you for your kind words regarding your recent stay at the Sheraton Suites Akron/Cuyahoga Falls. As the ice melts and the temperatures get warmer, the river rapids increase in speed and truly are a spectacular site. I am pleased you were able to enjoy this view as well so many other aspects of our property including our breakfast buffet. We look forward to serving you again whenever you are back Northeast!
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Additional Information about Sheraton Suites Akron/Cuyahoga Falls

Property: Sheraton Suites Akron/Cuyahoga Falls
Address: 1989 Front St, Cuyahoga Falls, OH 44221-3811
Phone Number:
Region: United States > Ohio > Cuyahoga Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Cuyahoga Falls
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Suites Akron/Cuyahoga Falls 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
Sheraton Suites Hotel Akron/Cuyahoga Falls is located only minutes away from northeast Ohio's most popular leisure and business attractions. We are the area's most established full-service hotel. ... more   less 
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Also Known As:
Sheraton Suites Akron/Cuyahoga Falls Hotel Cuyahoga Falls
Sheraton Hotel Akron
Sheraton Cuyahoga Falls
Cuyahoga Falls Sheraton
Sheraton Suites Akron/Cuyahoga Falls Ohio

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