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“Reasonable for the area/money”

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Country Inn & Suites By Carlson, Elyria
Ranked #2 of 11 Hotels in Elyria
Certificate of Excellence
Reviewed 20 June 2014

Newer property - very clean and comfortable rooms. Only reason for not assigning 4 stars was poor wifi. Also slow check-in - missing 1 person at desk. Decent breakfast and clean dining area. Finally, air cond unit was very loud.

  • Stayed: June 2014, travelled on business
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Thank Loybus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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303 - 309 of 416 reviews

Reviewed 23 April 2014

We were traveling from PA to Chicago and the Country Inn and Suites was our halfway point - we got there around 10 p.m. The front desk staff was friendly, the room was clean and the bed was comfortable. The continental breakfast was typical with fruit, pastries, waffles, etc., but the breakfast room attendant was very nice. We just had a quick overnight but the pool looked nice - it would have been nice to spend another night.

  • Stayed: April 2014, travelled as a couple
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Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISElyria, Front Office Manager at Country Inn & Suites By Carlson, Elyria, responded to this reviewResponded 6 May 2014

Thank you for taking the time to write a review about your recent stay with us. We are pleased to hear that you enjoyed your time here. We thrive on providing our guests with a clean and comfortable stay followed by a quality breakfast to begin every morning. Thank you for letting us know we are on the right track! We hope you have the opportunity to go for a swim or relax in our whirlpool when future travels bring your back to the area.

Sincerely,
Michele

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Reviewed 20 April 2014

This was our first time staying at Country Inn & suites and my wife & I were very pleasantly surprised by the way the entire staff went out of their way to make our stay as comfortable as possible. The rooms were clean, perfume-free, neat, and very well supplied. What impressed me the most is NO PLASTIC at the breakfast buffet. They used real plates, real silverware, real cups for coffee...when was the last time you saw THAT in a motel?? The server - Tina - always went out of her way to make sure everything was to your liking, and really catered to the kids.I would highly recommend this motel to whoever may be staying in the greater Cleveland area - it's well worth the trip!

Room Tip: Suites on the ground floor are very large and convenient
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  • Stayed: April 2014, travelled with family
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2  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISElyria, Front Office Manager at Country Inn & Suites By Carlson, Elyria, responded to this reviewResponded 6 May 2014

Our entire staff wishes to thank you for your kind words about our hotel and your experience here. We are pleased to hear that you enjoyed a clean and comfortable room accompanied by excellent service. Tina was honored you mentioned her by name. Thank you for giving me the opportunity to thank her for a job well done! It is nice to know that are choice to use dishes instead of foam plates and plastic wear for our breakfast is appreciated! Thanks again for taking the time to share your thoughts with us, we look forward to assisting again with future travels.

Sincerely,
Michele

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Reviewed 14 April 2014

We stayed at Country Inn and Suites for two nights in a one bedroom suite for our teen's visit to Oberlin. I was expecting it to be quite nice given the reviews. On the plus side, the king bed in the bedroom was comfortable although once we removed the bedspread/comforter there was only a sheet and no blanket. The sofa bed in the living area was very lumpy and uncomfortable.
A lot of noise came in from the hallway especially as there was a tour group in the hotel and the leader kept knocking loudly on one door after another in both the evening and the morning. Although the breakfast bar was fairly extensive, on Saturday morning the food was pretty much all gone at 8 AM because of the tour group and it wasn't replenished by the time we had to leave for Oberlin. There weren't even any cups for coffee/tea left. This was disappointing. I walked by the desk and there were other guests complaining that they had been waiting 20 minutes for food.
Another problem with the hotel is that it is fairly isolated/cut off by two highways so that it is difficult to get to any restaurants and once you navigate, they're places like Bob Evans and they seem to close early. The area around the hotel is fairly sleazy with a correctional facility next-door and an 'adult' store just down the block. If we go back, I'll try to stay at a hotel on the other side of the highway, more convenient to restaurants and shops.
My guess is that the hotel would have been a better experience if not for the tour group, which seemed to overwhelm the staff and breakfast situation and resulted in a fair amount of noise. I still don't think it lives up to other recent comments but it probably would have gotten another star from me if not for the particular situation when we stayed.

Room Tip: Unless you absolutely have to have a separate bedroom, I'd probably choose a single room with tw...
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  • Stayed: April 2014, travelled with family
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Thank Trisha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISElyria, Front Office Manager at Country Inn & Suites By Carlson, Elyria, responded to this reviewResponded 6 May 2014

Thank you for taking the time to share your comments about your recent stay with us. I regret hearing of the inconveniences you experienced while visiting us. Our breakfast staff plans ahead and prepares for our busier days because we thrive on providing every guest a delicious breakfast to start their day off right, and I do apologize that the task escaped us during your stay. I have shared your review with our staff to ensure similar situations do not occur again in the future. I understand the frustration you must have felt when venturing out for shops and places to eat, I agree it can be quite a challenge. Everyone is looking forward to the improvements the road crews are bringing to our area that will eliminate the need of the bridge that accesses the North side of the highway where our local restaurants and shopping mall are located. I can assure you that although the location of our neighboring building may cause a little concern for a few visitors, we have never experienced any negative interactions from there. On behalf of our entire staff here at the Country Inn & Suites, Elyria OH, we appreciate your business and look forward for the opportunity to exceed your expectations on future travel needs.
Sincerely,
Michele

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Reviewed 10 April 2014

Every staff person I encountered was very kind, helpful and friendly. The place is very clean & the chocolate chip cookies at the front desk were so yummy!! Lots of choices for breakfast. Not one complaint! Would highly recommend it!

Stayed: April 2014, travelled solo
Thank gracetroyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISElyria, Front Office Manager at Country Inn & Suites By Carlson, Elyria, responded to this reviewResponded 11 April 2014

Thank you for your feedback and for taking the time to write about your experience. I am pleased to know that you had a clean and comfortable stay. Your compliments of our staff's service is appreciated and will be passed on to them. We are delighted to read that you enjoyed the cookies and we look forward to assisting you again on future stays.

Sincerely,

Michele

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Reviewed 16 March 2014

We stayed last night 7 people in 2 rooms. The hotel was awesome, the staff were all very friendly and welcoming. The rooms were nice sized. But I have to say I couldn't believe my eyes when we went downstairs for breakfast, the food choices were amazing for a free breakfast from a hotel! And there were glass plays and actual silverware! Eggs, sausage, potatoes, cereal yogurt, waffles, fresh fruits and more! Now I know elyria isn't the best area but country inn you guys are doing it right!

  • Stayed: March 2014
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Thank twolfie514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISElyria, Front Office Manager at Country Inn & Suites By Carlson, Elyria, responded to this reviewResponded 18 March 2014

On behalf of our entire staff here at the Country Inn & Suites Elyria, OH we wish to thank you for taking the time to write such kind words about your recent stay with us. I will be sure to share your compliments with our staff. I am pleased to hear that you and your family experienced a welcoming, clean and comfortable stay. We thrive on providing our guests with a quality breakfast to help start their day off right, and it's delightful to read you enjoyed our Be Our Guest Breakfast. We look forward to seeing you again when your travels bring you back to the area.

Many thanks,

Michele

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Reviewed 1 March 2014

We spent 6 nights here and had several rooms. My cousins and all our kids were with us. The staff was very sweet to our kids in the lobby. They would get out games for them, bought them suckers, gave them toys and didn't mind them hanging around. We had multiple people come in for my cousin's funeral and they gave us a good deal on the price. They suggested places to take the kids for free.

  • Stayed: February 2014, travelled with family
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Thank speaknpublic4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISElyria, Front Office Manager at Country Inn & Suites By Carlson, Elyria, responded to this reviewResponded 3 March 2014

On behalf of our entire staff here at the Country Inn & Suites Elyria OH, we wish to thank you for taking the time to share your kind words about your recent stay with us. I am delighted to read that our staff was able to provide comfort to you and your family during a difficult time. It was our pleasure to have you as our guests and hope to get the chance to see you again during happier travels.

Regards,

Michele

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Additional Information about Country Inn & Suites By Carlson, Elyria

Address: 645 Griswold Rd, Elyria, OH 44035-2394
Phone Number:
Region: United States > Ohio > Elyria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Elyria
Price Range: £65 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Elyria 3*
Number of rooms: 72
Official Description (provided by the hotel):
We are centrally located between Cleveland and Sandusky, Home to Cedar Point Amusement Park. We are less than 0.5 mile south of I-90 and less than 1 mile north of I-80 at exit 145. Also we are 18 miles west of Cleveland Hopkins Int'l Airport and Oberlin College is 10 miles away. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson Elyria Hotel Elyria
Country Inn And Suites By Carlson Elyria
Country Inns And Suites By Carlson
Country Inn Elyria
Elyria Country Inn
Country Inn & Suites By Carlson, Elyria Ohio

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