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“Double Tree Experience” 4 of 5 bubbles
Review of Doubletree by Hilton Hotel Akron - Fairlawn

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Doubletree by Hilton Hotel Akron - Fairlawn
Ranked #3 of 5 Hotels in Fairlawn
Certificate of Excellence
GreenLeadersBronze level
LaGrange, United States
1 review
“Double Tree Experience”
4 of 5 bubbles Reviewed 27 November 2013

I always enjoy my stay at DT, but would like to see them offer coffee in the lobby. In room coffee is just not an exceptable quality, and the K Cup system has not changed this. Always a welcome enviroment, I will be returning anytime needed to stay in the area!

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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271 reviews from our community

Traveller rating
    150
    84
    24
    10
    3
See reviews for
72
49
15
102
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Akron, United States
1 review
3 of 5 bubbles Reviewed 28 October 2013

When I checked in I was given a nice large room, but the hallway leading to the room smelled like sewage. Once I got in the room, it was the same thing. So I went to the front desk and asked what the smell was....no one knew. But they must have gotten this complaint before because when I was coming back out of the room, the front desk clerk and the janitor were at the door with an "ozone" machine. It didn't help and as it had its own odor. I ended up switching rooms. The next room had a particular odor, but it was MUCH better than the first room so I stayed.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sigrid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review, 2 November 2013
Sigrid, thank you for your candor in your feedback of your recent stay with us. I understand that when you first arrived to our hotel you found an unpleasant odor in your room. I can assure you that this is not typical of the high standards we strive to maintain and sincerely apologize for this. Your feedback is truly appreciated as it is one of the most important tools that allow us to improve the quality of our products and services. Your comments have been discussed with our management team for immediate action. On behalf of the entire team, we thank you for your feedback and truly apologize that we did not succeed in creating a memorable experience for you. Although we cannot change the previous experience, we hope you allow us a future opportunity to regain your trust.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, United States
2 reviews
5 of 5 bubbles Reviewed 23 October 2013

Great place to hold a wedding. Bridal suite convenient to ballroom and rest rooms nearby. Everything very convenient plus lobby bar/restaurant and food was excellent. Friendly check in. Nicely remodeled. Indoor pool but didn't use it plus work out room. Spacious rooms. Really fast internet free access. Great two sided desk/work area.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Catherine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

I do like staying at Doubletree. I am fortunate enough to travel A LOT for work to high falutin' locales like Akron, and like other places where there is a doubletree, it is lovely to have a great bed a quick ckin, and top notch staff. Cookies aren't bad either!

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank favfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, United States
1 review
5 of 5 bubbles Reviewed 4 October 2013

Stayed here for the Akron Marathon. There was shuttle service to and from the marathon, which was very nice. Was greeted with a warm cookie and bottle of Gatorade. Clean hotel and resonable priced, what more could you ask for!

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Holly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Youngstown, United States
1 review
5 of 5 bubbles Reviewed 4 October 2013

Stayed for my daughter's wedding and found the staff VERY accommodating to our group's varying needs including a special breakfast room the morning after, keeping the bar open for our family after the wedding, shifting room needs as changes occurred, and dealing with emergencies (clogged toilet, etc) swiftly and courteously. Although we were dictated by our daughter where to stay, I would now insist on this choice in the future! Thank you DoubleTree!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
concord, ca., United States
1 review
3 of 5 bubbles Reviewed 30 September 2013

other than bug issues, everything else was good. the location is good. the service is good. people are friendly. the hotel looks very nice, but the rooms has less quality than the loby and the hallways.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Parviz E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review, 18 October 2013
Parviz, thank you for sharing your comments regarding your recent stay here on Tripadvisor. We do take pride in our proactive approach at maintaining a clean hotel and with a preventative pest control company. We apologize that you had fruit flies in your room, we encourage guests to keep food either in sealed containers or in their refrigerators. We are so glad our maintenance staff could tend to the issue and we hope this resolution was satisfactory. Thank you again for choosing the DoubleTree by Hilton Akron/Fairlawn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Hotel Akron - Fairlawn

Property: Doubletree by Hilton Hotel Akron - Fairlawn
Address: 3150 W Market St, Fairlawn, OH 44333-3314
Phone Number:
Region: United States > Ohio > Fairlawn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Fairlawn
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Doubletree by Hilton Hotel Akron - Fairlawn 3*
Number of rooms: 91
Official Description (provided by the hotel):
Located in the upscale suburb of Fairlawn just a few miles west of downtown Akron and only 30 minutes south of downtown Cleveland. First-class accommodations and a wealth of services including Cafe Bricco, indoor heated pool, state-of-the-art Fitness by Precor, flexible meeting space and 24-hour business center. Our guestrooms are spacious and tastefully appointed and feature premium bedding, large work areas, 32" LCD TV and complimentary high-speed internet access. ... more   less 
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