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“Good Experience”

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Comfort Inn & Suites
Ranked #2 of 10 Hotels in Fremont
Certificate of Excellence
Cleveland, Ohio
Level Contributor
4 reviews
3 hotel reviews
“Good Experience”
Reviewed 5 September 2013

The experience was fine for me. The Lobby was clean and appealing, as was the room. The room and bathroom were very clean and inviting. I was comfortable working in my room all evening as I had great Internet connections. The breakfast was fresh and appealing.

A good value, with an inviting hotel.

Room Tip: Book early as it fills fast. Discounts at several local restaurants are offered, making the stay an...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atwanta, General Manager at Comfort Inn & Suites, responded to this review, 10 September 2013
Thank you for the kind review you left for our hotel. Your feedback is appreciated and my staff and I are glad that you enjoyed your stay with us. If we can ever do anything to make your stay more comfortable please let me know.

Thanks,

Jason Hawkins, CHA
General Manager
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149 reviews from our community

Traveller rating
    79
    46
    14
    7
    3
See reviews for
56
36
7
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Drums, Pennsylvania, United States
1 review
Reviewed 4 September 2013

Nice hotel that is within walking distance of a few restaurants. Did not hesitate to upgrade me when I told them I was a Diamond member. Nice indoor pool and exercise room. Good variety of breakfast items.

Room Tip: If possible upgrade to a Jacuzzi room on the third floor.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atwanta, General Manager at Comfort Inn & Suites, responded to this review, 10 September 2013
Thank you for completing your review about your recent stay with us. I am glad that you enjoyed your stay and that the location close to the restaurants was convenient for you. As a valued Choice Privileges member, we always try to upgrade our Platinum and Diamond members and I am glad that we were able to upgrade you. If we can ever do anything to make your stay more comfortable please let me know.

Cordially,

Jason Hawkins, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2013

We checked in Aug 16 and was told only a suites were available. Suites cost much more than a regular room that we wanted, but we paid for it. The room was NOT a suite. It was an ADA room and very Spartan. The carpet needed replacing (wrinkled), the room had a very musty smell and there was no chair to sit in for reading. Two lights did not work. We could not use the TV or DVD because the control was missing from the room. We have stayed at Comfort Inns many times before, but this is the worst one ever. On the up-side, the breakfast was good, but that did not balance the poor facilities we received before the large price for a suite. We really feel the room was misrepresented and certainly not a suite. If you have to stay here, check the room first before booking.

Room Tip: Check out the room before committing.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atwanta, General Manager at Comfort Inn & Suites, responded to this review, 29 August 2013
Thank you for taking the time to complete a review about our hotel. I am sorry for the confusion on what our "suites" are. You were in a kitchenette "suite" which is a room with king bed, and then a kitchenette which included a kitchen sink, cupboard space, and a microwave and refrigerator. This is also our largest room. I apologize for the lack of a remote control as all of our televisions are new.

As for the carpeting in the room, the carpet was just put down in February brand new but we will check to see if it needs stretched as again it was just put down in February.

Thank you for your business.

Cordially,

Jason Hawkins, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2013

We weren't sure which of the reviews to believe and we were traveling with a pet so we chose this Comfort in. We hoped that the positive reviews were correct. Unfortunately, this was not the case. While the service was fine, our room had a terrible musty smell and the bathroom had a disgusting sewage smell. Room was cleanish but bathroom was not. Room 328, at the least, is in need of a thorough airing out and updating. Beds were fine.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Travelmomto3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Royalton
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2013

The front desk personnel was very friendly and courteous. We had a room with a jacuzzi tub. The room was clean and fresh! It even smelled clean. Bed was very comfortable. Can't wait till next year when in the area to stay again!

Room Tip: We had the first room down the hall from the lobby and it was quite, so I think any room would be go...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atwanta, General Manager at Comfort Inn & Suites, responded to this review, 22 August 2013
Thank you for leaving a great review about your recent stay at our hotel. We are happy that you enjoyed your stay and your room cleanliness met your expectations. We look forward to your visit next year. Please let me know when you are coming in via email at gm.oh224@choicehotels.com so we can upgrade your room as well.

Cordially,

Jason
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Dayton, Ohio
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 August 2013

We had a wonderful hotel experience at Comfort Inn & Suites in Fremont, Oh. We had great service with check in and the room was very nice & clean. We had a good night's sleep after a busy day at Put in Bay. It is very close to the Jet Express & Ferry to the Island. We enjoyed the breakfast, it had a nice selection and nicely maintained. All the staff were very helpful and friendly. We would stay there again on our next trip to Put in Bay. It was only about a 15 min. drive to the boat docks and the price was very reasonable for an enjoyable night.

Room Tip: we were on the 1st floor and that made it easy to get to our room for breakfast and wasn't right...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atwanta, Front Office Manager at Comfort Inn & Suites, responded to this review, 19 August 2013
Thank you for your recent review of our hotel. We are happy you chose to stay with us during your trip to Put In Bay. We appreciate the kind words and look forward to accomadating you in the future.

Thank you,
Jessica Peiffer
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2013

After taxes, we spent over $180.00 for the worst sleep of our lives. We requested a room with a king size bed and received a room, next to the elevator, with a whirlpool tub within feet of the bed. A similar room is shown in the photos provided by the hotel. Around 11 P.M. a domestic dispute erupted in the hallway. We didn’t open the door, and we do believe that the hotel management addressed the issue as promptly as possible. The real issues with the room included a very noisy elevator that kept us awake well into the night, loud children and barking dogs in the hallway at 7 A.M., and very, very loud plumbing which woke us up at 12:30 A.M. when another suite decided to use their whirlpool tub. Honestly, I’ve never before experienced this level of noise while traveling. While we recognize that management has limited control over noisy children and domestic disputes, the noise created by the elevator and our neighbor’s whirlpool tub were inexcusable. My husband addressed the issues with the front desk before we left. We were not offered any sort of remedy.

Room Tip: If you must stay here, request a room without a whirlpool tub, away from the elevator, and perhaps o...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atwanta, General Manager at Comfort Inn & Suites, responded to this review, 16 August 2013
Thank you for taking the time to review our hotel. Your feedback is very important to us. I apologize for the noise problems that you had during your stay. I can assure you that every effort is made to keep the hotel as quiet as possible and unfortunately some guests can be inconsiderate of others around them. As for the loud pipes in your room, I will forward your review onto our construction manager to see if anything can be done. If you choose to stay with us again in the future, we will make sure to put you in a room without a Jacuzzi Tub.

Thanks,

Jason Hawkins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 840 Sean Dr, Fremont, OH 43420-9025
Phone Number:
Region: United States > Ohio > Fremont
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Fremont
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Fremont
Comfort Inn Fremont
Fremont Comfort Inn
Comfort Inn & Suites Fremont, Ohio

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