>Below is what I wrote on the Holiday Inn Website. I was expecting to be contacted by someone. It's been over a month, and no response.
"Absolutely the worst experience in all my years of traveling. The
> bed was SOAKED through! We notified the front desk and were 'upgraded' to
> an accessible suite. That room was filthy and smelled like cigarette smoke.
> By this time, the hotel was full, and we had already driven 750 miles, so
> we didn't leave. We were only charged for half the price, but now we have
> concerns that we may get sick from whatever was on that bed. Disgusting. We
> will never stay at a Holiday Inn again. I would suggest that you have them
> remove the mattress from room 128. The girls at the desk didn't seem too
To my husband and I, the most important thing about a hotel is how clean it is. This one failed.
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