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“Expensive for what we got.”

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SpringHill Suites Columbus Airport Gahanna
Ranked #1 of 3 Hotels in Gahanna
Reviewed 18 November 2013

Was very disappointed in the accommodations. Suite was laid out with furniture obstructing the flow between areas. Had to be careful not to bruise self moving from bed to the living area. Sheets were too small for the bed and staff didn't seem to care. Breakfast was filled with poorly supervised HS sports teams in town for a game. won't be going back,

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  • Stayed: November 2013, travelled with family
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Thank comicbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 7 January 2014

Dear Mr. comicbear,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions and other guests prevented you from fully enjoying your time at the hotel. I have shared your feedback with my team in hopes that we can make the necessary adjustments in linen inventory and service going forward.

Thank you again for your comments.

Sincerely,
Kelley

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133 - 139 of 179 reviews

Reviewed 6 September 2013

I stayed at this hotel for three weeks while traveling and was extremely impressed with the location/proximity to the airport without the noise.

It was always very clean, every day. The refrigerator and microwave were very convenient and useful for those long stays.

I found the staff to be very accommodating and recommended very good restaurants at a reasonable price.

I recommend this place without reservation and especially to the Marriott’s Rewards members.

  • Stayed: October 2012, travelled on business
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Thank Guy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 7 January 2014

Dear Guy F,
Thank you for sharing your experience with us at SpringHill Suites Columbus Airport. It's fantastic to hear that you enjoyed your stay and found our hotel convenient, clean and the staff to be accommodating. We look forward to your next visit and thank you again for sharing your comments.
Sincerely,
Kelley Foster General Manager

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Reviewed 20 August 2013

Clean, roomy, surprisingly quiet. Pool, big breakfasts. The best thing is the "no surprises" part. Strictly generic, but in a good way. After your flight, this is what you are looking for. If you want character and proximity to downtown Columbus, this is not where you'll stay.

  • Stayed: July 2013, travelled as a couple
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Thank traveler2703D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 22 August 2013

Thank you for taking the time to share your feedback about our hotel. We are happy to hear that you enjoyed your stay and there were no surprises. Thank you for choosing to stay with us and we hope to welcome you back soon.

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Reviewed 24 July 2013

Great location for an early flight out of Columbus International. Hotel was very clean and easily accessable from the interstate. Room was very clean, fitness center was very welcomed. The continental breakfast was great for any early morning departure.

  • Stayed: February 2013, travelled as a couple
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Thank lcarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 7 January 2014

lcarney, Thank you for taking the time to share your experience at our SpringHill Suites Columbus Airport. I am so glad to hear that you found your stay to be clean, easy to find and breakfast enjoyable. Thank you for choosing to stay with us and we hope to welcome you back once again.
Sincerely,
Kelley Foster

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Reviewed 2 July 2013

Stayed on business and came away impressed with the hotel. The young lady at the front desk was very nice to deal with and did the best to take care of all requests. She was able to give me a good recommendation to a restaurant which I can't get from most hotels these days. The decor was nice with a very clean room.

My only complaint (a minor one) is the in room/window AC unit which are always loud, though it had to be one of the quietest I've heard.

I like that they updated the tv and they had HD channels. I would recommend this place.

  • Stayed: July 2013, travelled on business
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1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 22 August 2013

Thank you for sharing your review of our hotel. We appreciate your positive feedback and will share your comments with our front desk team. Your comments will encourage them to continue to take care of the guest and provide great service. We look forward to welcoming you back to SpringHill Suites Columbus Airport.

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Reviewed 2 July 2013

We checked in early evening on a Sunday and had to leave the next day to catch an early morning flight. Check-in process was smooth, the customer service was great! The shuttle drivers to and from the airport were extremely friendly, as well as the gentleman who checked us in. Overall, it was an ok stay. The room layout was a bit awkward. There was no hairdryer in the room which was a bit disappointing as that is an item I hate having to pack. The whirlpool wasn't working properly (the knob on the timer was broke so we couldn't turn it on). It was clean and appeared to have recently been renovated, so the look and feel was very fresh.

  • Stayed: June 2013, travelled as a couple
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Thank OhMissO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

Remodeled and serving hot breakfast as well. A classicly desinged SHS, only fault is th eplacement of the TV stand between the rooms which doesnt serve anyone well, poor compromise that you overcome by dragging the stand around. Otherwise, microwave fridge, desk, comfy beds, nice service from folks who are workign hard to please. It is within 1.5 miles of the airport if you know to go the back way and cut around the airport post office.

  • Stayed: June 2013, travelled on business
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Thank Hobietim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Rd, Gahanna, OH 43230-6203
Region: United States > Ohio > Gahanna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Gahanna
Price Range: £91 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna

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