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“An older hotel that is well maintained and has a pleasant staff”

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SpringHill Suites Columbus Airport Gahanna
Ranked #1 of 3 Hotels in Gahanna
Reviewed 2 March 2014

Stayed 3 nights at this location and the proximity is good from airport, they have a shuttle free. It is a little out of the way for eateries however, the hickory house is within walking distance and offers military discount, see my separate review. I had the king room and I really appreciate the layout of the Springhill Suites Brand. Room is spacious with fridge, sink, and microwave, couch, Large TV on a swivel, amongst other amenities. The king beds are very soft also, which is a favorite for myself, but may not be for others and is the main reason I mention it. For an older hotel, it is well kept. The hotel has a great free breakfast and the staff was pleasant. The exercise room is a bit on the small side however, they have squeezed two treadmills, an elliptical, and small weight room in what feels like a closet; all functional. If I were to complain about anything during the stay, it was their terrible hotel coffee. I ended up buying Folgers instant to make due. Not sure if it is the brand or the local water or both, it just tasted bad. So other than, the coffee and weekend noise from other customers, who seem to forget some people work on the weekends, no complaints. Other than the issues I mentioned, the stay was great with great staff and not a one wake up call missed! Video on my YouTube channel; if the review helped, give me a thumbs up. Thanks for reading.

RetiredArmyRANGER

Room Tip: Stay on the top floor and a room preferably facing away from the airport to reduce the noise.
  • Stayed: March 2014, travelled on business
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1  Thank WHDSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 24 June 2014

Thank you for your review! We love to hear about our guests' experiences.

We do apologize for any noise that may have disturbed you during your stay. We address all noise issues and enforce quiet hours at night so that all our guests can rest peacefully.

We are very glad you enjoyed your stay with us and look forward to welcoming you back the next time your travels bring you to the Columbus area.

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Reviews (172)
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123 - 129 of 172 reviews

Reviewed 27 February 2014

This was a great stay at SpringHill Suites. I was traveling with a large group of high school students, everyone at the hotel wanted to make sure that we had a good experience. From booking the trip, checking in, enjoying our rooms, eating at the breakfast bar and checking out, everyone went above the normal to make sure this was a great stay for us. Keep doing what your doing at SpringHill Suites in Columbus GA !
Thank you,
Brad Martin

  • Stayed: February 2014, travelled with friends
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Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 16 May 2014

Thank you so much for sharing your positive experience. We appreciate your feedback and look forward to welcoming you and your team back some day!

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Reviewed 26 February 2014

The ladies on duty this weekend were exceptional. There was a problem with the toilet and they were quickly willing to move us to another room with no problem. All the staff was very friendly the entire weekend. The were helpful and courteous and extremely friendly.

Thanks for making it a great weekend!

  • Stayed: February 2014, travelled on business
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Thank TBrooksie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 24 June 2014

Thank you for your review! We love to hear about our guests' experiences.

We have passed along your kind comments to our front desk staff.

Thank you for staying with us, and we look forward to hosting you again when your travels bring you back to the Columbus area!

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Reviewed 18 November 2013

Was very disappointed in the accommodations. Suite was laid out with furniture obstructing the flow between areas. Had to be careful not to bruise self moving from bed to the living area. Sheets were too small for the bed and staff didn't seem to care. Breakfast was filled with poorly supervised HS sports teams in town for a game. won't be going back,

Room Tip: To choose a good room, consider staying elsewhere.
  • Stayed: November 2013, travelled with family
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Thank comicbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 7 January 2014

Dear Mr. comicbear,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions and other guests prevented you from fully enjoying your time at the hotel. I have shared your feedback with my team in hopes that we can make the necessary adjustments in linen inventory and service going forward.

Thank you again for your comments.

Sincerely,
Kelley

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Reviewed 6 September 2013

I stayed at this hotel for three weeks while traveling and was extremely impressed with the location/proximity to the airport without the noise.

It was always very clean, every day. The refrigerator and microwave were very convenient and useful for those long stays.

I found the staff to be very accommodating and recommended very good restaurants at a reasonable price.

I recommend this place without reservation and especially to the Marriott’s Rewards members.

  • Stayed: October 2012, travelled on business
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Thank Guy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 7 January 2014

Dear Guy F,
Thank you for sharing your experience with us at SpringHill Suites Columbus Airport. It's fantastic to hear that you enjoyed your stay and found our hotel convenient, clean and the staff to be accommodating. We look forward to your next visit and thank you again for sharing your comments.
Sincerely,
Kelley Foster General Manager

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Reviewed 20 August 2013

Clean, roomy, surprisingly quiet. Pool, big breakfasts. The best thing is the "no surprises" part. Strictly generic, but in a good way. After your flight, this is what you are looking for. If you want character and proximity to downtown Columbus, this is not where you'll stay.

  • Stayed: July 2013, travelled as a couple
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Thank traveler2703D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 22 August 2013

Thank you for taking the time to share your feedback about our hotel. We are happy to hear that you enjoyed your stay and there were no surprises. Thank you for choosing to stay with us and we hope to welcome you back soon.

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Reviewed 24 July 2013

Great location for an early flight out of Columbus International. Hotel was very clean and easily accessable from the interstate. Room was very clean, fitness center was very welcomed. The continental breakfast was great for any early morning departure.

  • Stayed: February 2013, travelled as a couple
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Thank lcarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this reviewResponded 7 January 2014

lcarney, Thank you for taking the time to share your experience at our SpringHill Suites Columbus Airport. I am so glad to hear that you found your stay to be clean, easy to find and breakfast enjoyable. Thank you for choosing to stay with us and we hope to welcome you back once again.
Sincerely,
Kelley Foster

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Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Rd, Gahanna, OH 43230-6203
Region: United States > Ohio > Gahanna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Gahanna
Price Range: £101 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna

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