The stay was great clean rooms, nice people, good breakfast, good prices. I would recommend to anyone. People very helpful and courteous. Pool and hot tub well taken care of and clean.
Thank you for taking the time to review our hotel. We appreciate you staying with us.
# 1 - The staff could not have been nicer. Since I arrived on a hot & humid day, having the A/C already running in the room was a most welcome surprise. # 2 - Some suggested changes include cleaning the carpeting in the first floor hallway (looks like something had leaked on it); enforce the non smoking in public areas; and, stop having guests block the doors open (you have key cards for a reason). The rooms were more than adequate with very nice floors (not sure how warm they'll be in the winter). However, the furniture configuration was a problem when I tried to use my laptop. While there was an electrical outlet beside the safe (rendering it virtually useless) there were no outlets around the table (where they would make more sense). After unplugging the refrigerator, I settled on using the outlet closest to the bed. Better placed outlets would also eliminate the need to place the coffee maker on top of the microwave which was on top of the refrigerator. With their current setup, they should not be surprised when someone scratches their new floors when dragging the table closer to electricity. Ray L (Pittsburgh, PA)
Thank you for your review. Several of the issues you expressed we are already working on. The carpet was dirtied by a work crew and has now been cleaned and spots removed. We are having signs made to requests doors remain shut for safety and security reasons. In any hotel this is an ongoing issue we deal with but we are working on it. We are trying to work on outlet issues as well but ran into an issue and are still working on them. We are also having additional signage for non smoking areas of the hotel. I appreciate your feedback and hope to see you again.