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“Unprofessional in their charges”

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Hotel Kiranshree Portico
Ranked #12 of 60 Hotels in Guwahati
New Delhi, Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Unprofessional in their charges”
Reviewed 14 September 2013

We have our company tieup with the hotel - however my last 2 stays here shows the kind of practices that defame unsuspecting travellers.
It is the first time that I have come across a hotel putting a 'service charge' of 10% on room tariff. Never heard of & needs to be reported as an unethical cheating.
In the past also the hotel did not think it wrong to charge abnormally for a broken drinking water glass(approx 10 times the market value) & that too from a corporate account.
Guess the new hotel's in the city are going to give this hotel a run for their money

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALOK112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

Traveller rating
    64
    113
    46
    9
    4
See reviews for
31
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168
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Kolkata
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 September 2013

A great hotel, surprisingly in Guwahati, Great decoration. Looks fantastic, plush as good as any five star property. Excellent rooms, great cleanliness, good food, standard rates. Overall great experience. The only problem is the parking lot at the entrance of the hotel. However, its a buisy street and not much space to built it in a spacious manner. insufficient lights in the bathroom.

Room Tip: All the rooms are quite good, you can select one according to your budget.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Subhadeepkolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 September 2013

We were in and out of this hotel three times in December 2012. The ambience inside the hotel is excellent though it is located in the crowded bazaar area of Guwahati. The staff is very friendly and helpful and we had a hassle free check in and check out all times. Rooms are clean and service is prompt and courteous.All in all a very pleasant experience.

Room Tip: Rooms overlooking the backside are quieter and give a view of the city from upper floors.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YasminTavaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 August 2013

I stayed here for a night as I was on work. The rooms are clean, large and a bit minimalistic in appearance. Very business like and that is quite OK.
Staff is efficient and the service is quick.
I ordered room service and the food portions were large. That was un unexpected and pleasant surprise.
The water pressure of the shower could have been better though

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kool_anil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aizawl, India
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 July 2013

Stayed here on 16th of July 2013. Check in was hassle free since I have stayed here in this hotel several times before, they had all my details with them.

My luggage was handled well and was shown to my room which as usual was neat and clean. The hotel maintains the cleanliness of the rooms very well, I can confidently say this because I am one of the first customers to this hotel when they started and I have been staying here regularly. The only downside maybe that all rooms are of the same colour and design. It can get a little monotonous after some time. The highest category of rooms-Portico Bliss though a bit expensive is a little better.

Food is good here and the room service is fast.The pricing is reasonable.

Two things which annoyed me during the otherwise enjoyable stay:
1) I got a call at 6:30 am to let me know that there is a buffet breakfast! Why would they wake their customers in the early morning just to tell them that!
2) The gym does not seem to be maintained. I did not find any towels nor mineral water in the gym which was always provided.

One of the best that Guwahati has to offer.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FranklinRalte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmedabad
Level Contributor
167 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 24 June 2013

I have stayed in this hotel during my business trip to Guwahati in May,13. Hotel is in most conjusted area, having problem for parking. If you are allotted a room on street side you wouldnot get a sleep? Terrif is slightly more. Food quality is so so.

Room Tip: Quite noice area.You donot get sleep because of noice of traffic. Buses are parked near the hotel.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jagdishAhmedabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 June 2013

I have stayed here 3 times now and it is a decent hotel in terms of food, stay and location. The rooms are clean and well maintained. The location is central and easy to access. The breakfast is well spread and the food is good but definitely can be better. The staff is courteous and efficient in servicing its guests

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndraKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Kiranshree Portico

Property: Hotel Kiranshree Portico
Address: G.S Road Paltan Bazar | Paltan Bazaar, Guwahati 781008, India
Region: India > Assam > Guwahati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #12 of 60 Hotels in Guwahati
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Kiranshree Portico 3*
Number of rooms: 61
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Also Known As:
Kiranshree Portico Hotel

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