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Adamo The Resort
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Reviews (314)
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All reviewsregency roomswimming poolmagic showadjoining propertynon veg loversthalicomfortable staylong weekendgreat hospitalitypure vegdecent propertyexcellent foodmatheran stationrooms are spaciousamazing experiencehot water is availabletoy train
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217 - 222 of 314 reviews
Reviewed 20 June 2014

we halted at the resort from june 16 to june 18 and the stay was very comfortable.the rooms are very spacious and can easily occupy 4.the food is good and the ambience is very good.I recommend this hotel for your stay at Matheran.

Room Tip: Regent Delux rooms are very nice.
  • Stayed: June 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
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3  Thank travellerbybirth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo91, Guest Relations Manager at Adamo The Resort, responded to this reviewResponded 21 June 2014

Thank you for taking the time out to post your views on Trip Advisor

We are extremely glad to hear that you had a pleasant stay.

Hope to see you soon to give us the opportunity to make yet another holiday memorable.

Thanks & Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

After a lot of research for good hotels in Matheran, I decided to book a Regency Deluxe room for a 2night/3 days stay in the last week of May. I and my wife were planning to celebrate our Marriage Anniversary with our 5 year old daughter.

The Resort was quite helpful in answering all our queries during booking. Since we were travelling from Pune we arranged for a private taxi to drop us at Dasturi car park. We were lucky to get the train tickets from Aman Lodge Station (just 5 mins from Dasturi car park) to Matheran. The train runs very slowly and takes around 15 to 20 minutes to reach Matheran.
Adamo resort is only a 10 minute walk away from the Railway Station.

The check-in was quite quick and we were happy with the fruit basket, cold drinks etc provided by the Resort. I was surprised that there is no bar present in this Resort, but my request for beer was quickly obliged by the Restaurant Manager :-) (Obviously cost me double the market price).
The Swimming Pool was quite clean, so having a dip was the best option in the scorching afternoon heat.
The Resort provides good unlimited gujarati food for lunch and a Punjabi buffet for dinner. Breakfast is quite limited and evening tea is provided only with biscuits.
The Resort also arranged for magic shows, puppet shows etc for the kids.

Overall we enjoyed the Trip and our stay at Adamo Resorts.

Room Tip: We stayed in Room no 205 which was on the second floor with a big balcony facing the swimming pool.
  • Stayed: May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
6  Thank Raiye1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo91, Guest Relations Manager at Adamo The Resort, responded to this reviewResponded 4 June 2014

Our heartfelt thanks for your comments and it is always a pleasure to know that our guests had a memorable stay.

We truly value your feedback, and can assure you that we will work on the opportunities for improvement to make your future visits even more exciting.

Looking forward to welcome you back soon.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

trip adviser review help me to change my decision to stay in this resorts...actually i booked another place for 4 night stay by viewing pics on net...after reaching the place..i feel cheated.. i just open trip adviser & find out the suitable place for stay like this resort....
their hospitality to the guest is remarkable...the food is nice..selection of varieties is good...evening activity also give us satisfactions of our decision...

Stayed: May 2014, travelled with family
2  Thank jayesh111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo91, Guest Relations Manager at Adamo The Resort, responded to this reviewResponded 2 June 2014

Thank you for taking the time out to post your views on Trip Advisor.
We are extremely glad to hear that you had a pleasant stay.

Hope to see you soon to give us the opportunity to make yet another holiday memorable.

Thanks & Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

After reading many positive reviews on Tripadvisor we decided to stay here on 26th-28th May'2014. Overall a good experience. but there is lot of scope for improvement. Some observations:
1. Food is good but in lunch variety is required. I mean having Gujarati Thali everyday of stay during lunch is not done. Not everyone is fond of sweet sabji, Sweet daal & Sweet kadhi. You may keep it on alternative days.
2. Keeping khichdi everyday is really a blessing for those who have small kids. Keep it up.
3. Break-fast was average and you need to add few more options like you should keep fruits, idli, dosa as a part of fixed menu.
4. Cleanliness - I understand, loose red sand is a trademark of matheran, but we don't want to see it everywhere in the hotel including the balconies. Some dedicated efforts are required to keep the hotel clean of the sand.
5. Receptionist - I have never come across a more cold welcome than this. I mean come-on guys you need to be more polite. they were just not bothered with guest's presence.
6. Pool - Water was real dirty. It's a small pool and with so many families around, you need to ensure that water is changed more often. Small children's pool was worst, whereas it should have been cleanest as kids are going to use it.
7. Room Service was quick.
Overall a good facility but poorly maintained and average staff.

Room Tip: Choose higher level rooms as ground floor rooms facing pool will be noisy.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Service
6  Thank Ramakant_Yadav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo91, Guest Relations Manager at Adamo The Resort, responded to this reviewResponded 2 June 2014

I am extremely apologetic and disappointed to read your recent review on Trip Advisor. I also want to apologize on behalf of the team for falling short of providing you with a perfect holiday.. We are certain, your feedback shall facilitate us in consolidating upon our strengths and improve further on our standards. Thus enabling our valuable guests...

I am deeply disheartened to learn that you did not have a pleasant stay and that we were unable to deliver to you the Adamo experience. It is truly regretful to know that we fell short to give you a memorable experience during your holiday. This is certainly not the standard of service that we endeavor to provide to our guests. The team are addressing your highlighted concerns very seriously and are looking into the housekeeping and service issues you faced.

Thank you once again for your feedback. I do hope you visit again soon and give us another opportunity to serve you.

Regards

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Reviewed 28 May 2014

Located at a walkable distance from matheran rly stn. Enthusiasts in groups n carrying light baggage can walk to n fro from dasturi point also, its like a mini trek for freshers ! (We did that) Food is just awesome. Their concept of having breakfast n evng tea by d poolside is vry relaxing. Comfortable n clean rooms with quick room service and vry warm staff. Game room can do with upgradation though. Overall had a vry satisfying stay.

  • Stayed: April 2014
    • Value
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2  Thank Sam101210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adamo91, Guest Relations Manager at Adamo The Resort, responded to this reviewResponded 2 June 2014

Our heartfelt thanks for your comments and it is always a pleasure to know that our guests enjoyed the food and housekeeping service and had a memorable stay.

We truly value your feedback, and can assure you that we will work on the opportunities for improvement to make your future visits even more exciting.

Looking forward to welcome you back soon.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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