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“comfortable stay”

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Pine Brook Guest House
Ranked #69 of 82 Shillong B&B and Inns
Reviewed 22 September 2012

We were four in a family in August 2012. We stayed 4 nights and we enjoyed a lot.The location of the hotel is in nice place, it is calm and quite and there is no pollution and extra sound. The location is in a attractive place. The trees around and hills in the background makes a artistic view. There are many shops and a bazar nearby. we spent upto 11 pm outside in a secured situation.We had nice stay and simple food as per our requirement. We got tea in time, breakfast as per our order.The authority arranged pickup from the Dawki boarder in time upon our request as well as drop to. They also arranged vehicle for Cherapunjee, Gowhati and the city.

There was rain in the last night which was very much enjoyable. We had corner room and a spacious balcony from where we had beautiful moments. I spent almost all the night in the balcony to have look of dream. That moment makes my time a remarkable one. I planed a outline of my coming book there.

Our children enjoyed the television with a variety of channels.There was uninterupted power supply. From the Labon market we bought some local products.

In fine we can say those 4 days were remarkable moments in our life. We are thankful to Ashim and Somi. Our special thanks to the staff of the hotel.

Nitai and Jona from Dhaka

Room Tip: Corner rooms are very sunny and spacious
See more room tips
  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank 881nitaidhaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 March 2011

I would like to share my experience at the PineBrook Hotel at Laban,Shillong during our stay there for 2 nights in January 2011.

The person at the front desk, Rahul was very rude from the start and his behavior was unacceptable since th time we arrived
in the hotel.At dinner time we were given seats at a small cramped place with little room to spare when the actual dining place was almost empty.

However these complaints are rather insignificant compared to what we had to face later on. The next day while we were sightseeing in Shillong, our bags were rummaged and when we came back a necklace and a Rs 100 note was missing. When we complained about this to the manager in charge he said that he would look into this matter. We have stayed in hotels all over India and also abroad but had never faced such a situation.

Earlier we had requested two room heaters since the temperature was about 4-5 degree C at night. Only one was provided and the other one was given the next day. So we had to spend an uncomfortable night in our room shivering in cold.

When we left after staying for 2 days the necklace was given back to us (apparently it was found under the bed by the hotel staff even though we never found anything after doing a through search ourselves).

Please stay away from this hotel. They are rude, their staff rummage your belongings while you are away and
indulge in stealing. Don't ruin your holiday by staying at PineBrook,Shillong.

12  Thank blitzg99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pine Brook Guest House

Address: Howell Road, Laban, Shillong, India
Region: India > Meghalaya > East Khasi Hills District > Shillong
Hotel Style:
Ranked #69 of 82 B&Bs / Inns in Shillong

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