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“Good Hotel Pathetic Staff”
Review of Pinewood Hotel

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Pinewood Hotel
Ranked #5 of 20 Hotels in Shillong
Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good Hotel Pathetic Staff”
Reviewed 22 March 2014

Property was good. Facilities were excellent but people who are managing the show are spoiling every thing. Food taste was below average. Room Service was late. Billing process was incorrect. Front desk person was not only suborn but rude. They calculate tax on the room rent before considering the discount hence unnecessarily charging more from the guests.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank obvikas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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194 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Faridabad, India
Level 4 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 March 2014

Its a beautiful hotel situated right next to the lake. The rooms are huge and made in traditional style. The food is average and a big problem if you are veg. Preferably stay in the newly renovated rooms.

Room Tip: tay in the newly renovated rooms.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harneet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
330 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 12 February 2014

It is an old world charm they dont make such property again in these time. One can be poetic while here. wonder ful archticure with liberal use of wood and the place is also surrounded by huge trees.
Food is somthing worth trying . The prepration and the quantity is pretty good. The staff is pretty help ful and willing to look after the guest.
needs better maintenance of the place and some smell if it is addressed will make it place better. place one must visit and stay.

Room Tip: rooms facing the main entrance.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank devinder s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 February 2014 via mobile

Stayed there a few days back , good old property , lots of wood used everywhere , rooms are nice , just if they could have more darker curtains , sandwiches Nd like food are good , dont try indian at all , chinese can be better , best part was the old feel chimnney inside the room , perfect setting for a winter evening . Must stay if you are visiting shillong

Stayed January 2014
Helpful?
Thank puneetpratyush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 December 2013

This is an excellent hotel. The cottage room is very confortable and has old world charm. The bath room is very large and comfortable. there is greenery all around. The hotel has a very large parking space and offers space for the drivers. The room service is very good and food is good.

Room Tip: Ask for cottege rooms as against the standard rooms.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pramila-umakant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

Nice hotel. Good service. Little costly but worth every penny.Near to Wards lake shillong. Enjoyed the ambience of good old bar. But little proper maintenance of the hotel will make the stay of future guest more enjoyable.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amesh_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 14 November 2013

Cosy yet in need of some serious renovations, this hotel typifies the era of Hill Station architecture. However it has been neglected over a considerable period,- hence the rotting door frame timbers in my room. The service staff were most willing and the food great. The reception area has a special charm, and the bar a reminder of time gone-by. Book a fire-lighting and that makes the room comfortable.

Room Tip: Rooms on the upper level are more accessible.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tigerlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinewood Hotel

Property: Pinewood Hotel
Address: Rita Road | European Ward, Shillong 793001, India
Region: India > Meghalaya > East Khasi Hills District > Shillong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 20 Hotels in Shillong
Price Range (Based on Average Rates): £
Number of rooms: 40
Also Known As:
Pinewood Hotel Shillong

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