I along with my family stayed for two nights on 14th and 15th April 2014 in Hotel Polo Towers at Room Number 301. I wonder how they have managed to get a 4 star. The room hardly matches that category. Furniture was old – needs replacement. Paintings are coming off the wall. There were cracks on the wall of the bathroom. The TV does not run when there is a power cut. There is a huge column (pillar) on the northern side of the room which is eating a considerable space. Although it is a four star hotel, you will not get any welcome drink on arrival which other hotels like the Alpine Continental happily provide. I found the reception staff to be somewhat mechanical – just doing a job for the sake of it. Only difference was the staff at the restaurant. They are polite, caring but then the restaurant is manned by only 2-3 people who find it difficult to attend to all the guests. The food was just average. The good thing I must mention is that the hotel provides free parking. Most of the hotels in Shillong do not have their own parking space. At the price this hotel charges, one will get much much better hotel in the city. The hotel has a fancy name only and nothing else.
- Official Description (provided by the hotel):
- Truly, a Shillong icon, this hotel is conveniently located on the Oakland road in the centre of Shillong, Hotel Polo Towers, Shillong provides easy access to both tourist and business spots. The best hotel in Shillong offers a large variety of flexible conference and event space. Our Polo Room exclusive venue space is ideal for intimate parties and enchanting celebrations. Enlist our staff to help plan your next event. Feel welcomed with our signature Shillong Hospitality, enjoy a convenient location, close to Shillong's famous golf course, the acclaimed Don Bosco Museum and other Shillong Must Do's. Feel at home in your guest room with our MaxRest beds and stay connected with WiFi. Upgrade to our Presidential Suite to make life even 'Suiter' ! Discover a range of dining options at the hotel. Dine at our specialty restaurant Shillong - Milano, serving Sicilian inspired cuisine. CupCake Factory offers comfort food such as lovely cupcakes, muffins and gourmet coffee in Shillong. Sample a range of drinks and delicious tapas at Polo Irish Pub, Shillong's best Pub and Bar. Work out in our well-equipped Health Studio or eat healthy at Sky Grill - our spectacular terrace barbeque. Visit the famous Living Rooth Bridge at Cherrapunjee from the best Resort in Cherrapunjee - Polo Orhcid Resort. Local attractions such as Wards Lake, Elephant Falls and and Shillong Peak are just a short drive away. ... more less
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