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Reviews (446)
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All reviewsirish pubginger restaurantsky grillhousekeeping supervisorthe house keeping staffnice hotelroom servicepolice bazarfood qualitybuffet breakfastgreat hospitalitycomfortable stayspecial thanksstayed for nightshotel is centrally locatedexcellent staycomfortable rooms
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Reviewed 3 weeks ago via mobile

It was really very comfortable stay at Polo towers in Shillong, specially, it was awesome to see the room make up by the house keeping team and special mention of one guy name pradip Chakraborty used to surprise us with amazing towel crafts!! I wish him best for his future career!!

Stayed: June 2018, travelled with family
Thank Pradeep R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo Towers, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for giving us perfect rating and reviews. We appreciate the time you took to share them with us on TripAdvisor. It is great to hear that you have enjoyed our service during your stay with us. We are happy that we are able to live up to your expectation. Thank you for choosing Hotel Polo Towers. We value your patronage and look forward to welcoming you back.

Warm Regards,
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

It was a great experience. Mr Bindas Jamatia made sure we were comfortable during our stay. The staff was very friendly and helpful. I would definitely recommend this place to everyone . Looking forward to visiting again .

Stayed: June 2018, travelled with family
Thank yash j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo Towers, responded to this reviewResponded 3 weeks ago

Dear Guest,

It was a pleasure to have you stay at Hotel Polo Towers, Shillong. Thank you for sharing your valuable feedback on TripAdvisor.

We are delighted to know that you enjoyed your stay at our hotel and we would like to thank you for your recommendation. Strong and positive feedback from our guests is highly motivating and helps the team perform even better.

We look forward to your continued visits and assure you of our best service and attention at all times.

Thank You.

Warm Regards,
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Hotel Polo Towers Shillong means,
Excellent service, staff is really good. Excellent rooms and facilities, attentive staff and worm hospitality. Special thanks to supervisor Mr. Pradip Chakraborty for his assistance in preparing variety of foods.He was very helpful person.

Stayed: June 2018, travelled with family
Thank raja b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo Towers, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for giving us perfect rating and reviews. We appreciate the time you took to share them with us on TripAdvisor. It is great to hear that you have enjoyed our service during your stay with us. We are happy that we are able to live up to your expectation. Thank you for choosing Hotel Polo Towers. We value your patronage and look forward to welcoming you back.

Warm Regards,
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Very good hotel,service was excellent,room service was prompt,staff was friendly, complimentary breakfast was good,rooms were neat and clean, location was centrally located near to police bazar.every day their house keeping manager Mr Bindaas Jamatia daily comes and enquire and made sure we were comfortable and have no problem

Stayed: June 2018, travelled with family
1  Thank sur1008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo Towers, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for giving us perfect rating and reviews. We appreciate the time you took to share them with us on TripAdvisor. It is great to hear that you have enjoyed our service during your stay with us. We are happy that we are able to live up to your expectation. Thank you for choosing Hotel Polo Towers. We value your patronage and look forward to welcoming you back.

Warm Regards,
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Fantastic Hotel. Front View Rooms are amazing. We stayed in this hotel for four days. Our kids also enjoyed. Hotel has Good restaurant and and cleanness. Overall a good stay.

All the best to hotel staff and management.

Room Tip: Front View Rooms are good.
  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Puneet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo Towers, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for giving us perfect rating and reviews. We appreciate the time you took to share them with us on TripAdvisor. It is great to hear that you have enjoyed our service during your stay with us. We are happy that we are able to live up to your expectation. Thank you for choosing Hotel Polo Towers. We value your patronage and look forward to welcoming you back.

Warm Regards,
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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