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All reviewsla galeriepolice bazarthe heart of the cityclub wingname suggeststop floortill late nightmarket placebreakfast spreadcentral locationcrowded placenearby placessituated righthigher sidemain markettaxi standroom service
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Reviewed 19 November 2017 via mobile

Spent three nights here, it is located in the center of Shillong, no doubt. Infact it is at the corner of a circular junction with 5-6 roads meeting at the junction. There are many taxi stands, hundreds of commuters and noisy hawkers and non stop honking through out the night. We couldn't sleep the first two nights. It really felt like we were sleeping on the road. By the third night we were so sleepless and exhausted that it didn't matter :-(. The breakfast spread was very average- oily omelette, few fruits, sweet milk labelled as lassi with unresponsive waiters. The room and bathroom was big, clean. Considering the amount paid, really not worth! I would rather live in an area slightly away from the main junction of police bazar.

Stayed: November 2017, travelled with family
2  Thank FrequentFlier483540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded 7 March 2018

Dear Guest,

Greetings from The Centre Point, Shillong!

Thank you for your feedback. We are sorry to learn about the unpleasant experience due to the loud noise.We wish you would have addressed this with us earlier during your stay,we could have taken necessary action to avoid any such inconvenience.

We will make sure that all your requirements are looked after well in your future visit to The Centre Point. Once again please accept our sincere apologies for the inconvenience you faced during your stay.

We look forward welcoming you again to experience the positive change.

Thanks& Regards,

Waniarisa Nongbri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Very good hotel at main Police bazar in Shillong , Rooms are very clean and spacious , Location is at the center of police bazar . Food in restaurant is very ordinary ( especially for vegetarians) so go for other nearby restaurant for dinner . Complimentary breakfast is satisfactory . Overall good choice to stay at this hotel in Shillong.

Stayed: October 2017
Thank Sarvan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded 7 March 2018

Dear Guest,

Greetings from The Centre Point, Shillong!

We are delighted to read your feedback regarding your stay at The Centre Point and we appreciate your time to acknowledge the same on TripAdvisor.

We are pleased to know that you enjoyed our hospitality and services. Your comment about our rooms and location is highly appreciated.

At The Centre Point, we aim to provide constant and efficient services to our guests to ensure a comfortable stay.

Thank you for your feedback and look forward to welcome you soon.

Thanks & Regards,

Waniarisa Nongbri


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Reviewed 13 October 2017

We had booked a Club executive room for 03 nights. The room was great. All modern amenities. Except, the A/c stopped working in the middle of the night. The problem was very politely attended to, but the outcome was zero. Thank God, there was a fan. The exhaust was working in the opposite direction, so we decided not to use it.
Buffet breakfast was good. Food is good, although over priced. Location is excellent for transport, shopping, outside food etc.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mishti70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded 7 March 2018

Dear Guest,

Greetings from The Centre Point, Shillong!

Thank you for your feedback.We are happy to learn that you enjoyed your stay at The Centre Point,from the location and room accommodation, to the transport service and breakfast spread,your additional compliments for the service provided by the hotel team are most appreciated.

Please accept our sincere apologies for the shortcomings that you have experienced. We have personally addressed each issue with the team and assure you that you will not experience any inconvenience on your next visit to The Centre Point.

We look forward to welcoming you back.

Thanks & Regards,

Waniarisa Nongbri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

If you don't wish to experiment with hotels in Shillong, just go for this hotel. Basically, in a city like Shillong, it has all you could ask for. We went with 5 family members, and stayed in rooms 208 and 209. They actually changed our rooms so we could be next door. Very cooperative staff with extremely pleasant behaviour, big rooms, variety tasty breakfast, and its so centrally located. It also has a parking lot, which many hotels in Shillong don't.

Around the hotel are many eateries serving khasi and chinese cuisine. The prominent market place of Shillong is bang next to it, so one basically just had to go next door for any basic needs . In fact, the main square of the city is in front of the hotel, so conveyance also was never a problem. Saturdays, there are parties in the 4th floor, with huge furniture shaking noise till late night, so it was difficult to sleep, hotel staff were incapable of sorting this out. The hotel needs better acoustics in the party zone. However, apart from that, it was a very comfortable, homely and pleasant stay for 4 days.

Stayed: June 2017, travelled with family
Thank Indraneel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCentrePoint, Guest Relations Manager at Hotel Centre Point, responded to this reviewResponded 7 March 2018

Dear Guest,

Greetings from The Centre Point!

We thank you for taking out your valuable time to share your feedback regarding your stay at The Centre Point and we are delighted to know that you had a comfortable stay.

It is our pleasure to know that you enjoyed our hospitality and services. We are happy to read your positive comments about our staff members and will surely share your feedback with the team. Your concerns are taken care of and corrective action is put in place to avoid any such recurrence in future.

Your feedback is encouraging and motivating for our team to perform even better. Our staff members always strive to meet the needs of guests and exceed expectations in the services rendered.

Thank you for writing to us and we look forward to welcome you soon.


Thank & Regards,

Waniarisa Nongbri

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Reviewed 15 September 2017

In the heart of shillong best way to the city, every area is near and reachable through the hotel. Best time to visit in November - January full party atmosphere, good waether and nice food to eat spl local food

Stayed: June 2017
Thank Abhay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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