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“great ambiance and service”

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Royal Heritage-Tripura Castle
Ranked #2 of 19 Hotels in Shillong
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“great ambiance and service”
4 of 5 bubbles Reviewed 30 August 2013

The heritage part is actually the furniture, the photographs and residence of the Maharaja a few steps away.
But the hotel is very nicely laid out around a courtyard. Great ambiance. And very good service. The food is about average though.
I stayed in a very nice large room with steps leading to a small garden. The bed was supposedly the same bed that Rabindranath Tagore slept in when he visited the Maharaja in Shillong many years ago!!
The good thing is that it is a bit of a distance away from the city centre so its quiet and very green. Shillong has changed over the years. The town used to be a quiet town but its now very noisy, so I needed the quiet!!
The staff is very helpful.

Room Tip: I stayed in room 102 which has the steps to the garden and the huge bed. Its the most expensive room...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kool_anil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, 4 November 2013
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

We thank you for your wonderful comments about Tripura Castle.

Royal Heritage Tripura Castle is linked with many memories in the past, as mentioned by you the visit of Rabindranath Tagore is one of the most unforgettable line drawn in the history or Tripura Castle.

Royal Heritage Tripura Castle is located off the main city and very close to the nature. For the person who wants to be away from the maddening city crowed, the Tripura Castle is the idle place to rejuvenate oneself.

We thank you once again for being our guest.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New Delhi, India
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed 9 August 2013

It is a nice property overlooking lush green hills and valleys. Rooms are located around a courtyard in the centre and garden at the periphery. The rooms have modern amenities; and wooden floors to beat the cold. Though it is promoted as a heritage property, it does not look like one.

The food could have been better; because NE India is known for local cuisine of delicate taste, and also Chinese and Tibetan delicacies. This place is also far from good restaurants.

The room has a fire place. It is indeed romantic to sit near the fireplace on a cold night. Unfortunately, the use of low grade coal in these might lead to emission of obnoxious gases; one should watch out.

Room Tip: Rooms around the courtyard
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abhijit L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, 4 November 2013
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

We really appreciate your lovely comments.

Royal Heritage Tripura Castle is located off the main city and very close to nature. If your choice is nature and not the crowd than the Tripura Castle is the idle place to rejuvenate yourself.

Tripura Castle was remodelled mostly using the local materials to retain its old world 'heritage' character filled with modern amenities meeting the modern day requirement.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
142 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
3 of 5 bubbles Reviewed 5 August 2013

Well-built good to look at property with decently sized rooms and well maintained furniture.
It might not be a value for stay but it also is not a waste. The restaurant is a fine place with great ambience n good food and the overall service is good as well.All in all a fine place to get away and relax.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khushboo_Golyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, 3 October 2013
Dear Guest,

We really appreciate your lovely comments.
It was a pleasure to have you stay with us. We will make sure the standard as depicted by will be maintain throughout and will continue to improve our service offering to ensure a memorable stay for all our guests.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guwahati, India
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 8 July 2013

Place is very beautiful, rooms are very spacious with king size bed, big lcd TV and sofas. Bathrooms are also spacious, clean with seperate and covered space for shower. Hotel ambience is good, 3 different restaurants and a nice bar. Foods are not that good and too costly as well. Overall a good place to stay and relax.

Room Tip: Superior rooms are good and spacious
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunjal_dutta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, 3 October 2013
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

Thank you very much for your wonderful review.

Royal Heritage Tripura Castle is set amidst enchanting groves of majestic pine on the foothills of the Shillong Peak and overlooks some parts of the city. Each of the spacious and tastefully appointed guest rooms retains its old world 'heritage' character. Carefully selected pieces of furniture from the Castle, a gleaming brass fire-place makes the place cosy and relaxed along with all the modern amenities. To add to the beauty is the undisturbed surrounding of Tripura Castle.

The dining experience within the property by our restaurants - Rice Court and Cafe Shillong Heritage specializes in Indian, Chinese and Mediterranean cuisine with a Mezzanine Bar offering a variety of beverages to choose from.

We thank you once again and look forward to welcoming you back.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shillong, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 11 June 2013

The food is over priced and very often one get's confused about what to choose since the food items have weird names and it too vast. On the contrary, the place is beautiful and a good place to hang out with loved ones/ friends.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Nivzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata, India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 June 2013

So near yet so far. The property is tucked atop Shillong. Ambience is like a heritage Resort having a great view of the City. You stay above the crowd-like the Kings. The rooms,Lounge,Bar ,Dining room are all of excellent woodwork and tastefully decorated with rare live lilies for splendour and opulence. Have a trip around the Hotel with their Golf cart .
Stay here to unwind . Great place,tastefully built and maintained . Great food . Ideal place to stay with your family on a holiday.
Visit and have great continental sizzlers at Heritage Cafe Shillong . Drive down there with the golf cart in style. The cafe plays good English Classics . Can sit indoor in an aircon or on the open verandah to experience nature.
The Presidential Room is the best . This place was frequented by the Nobel laureate Rabindranath Tagore .
The staff are very welcoming and worth your trust. Service levels are very good ,chef is excellent . However some maybe happy with a larger spread on the Menu .
Warning:Do not walk outside the immediate hotel premises after 9pm as there are dogs let loose to guard the place at night.
Cons: Given the abundance of flowers in Shillong and excellent weather can have some more flowers planted in the garden .

Room Tip: Room 102 is the best. Has items used by our Nobel Laureate Rabindranath Tagore . Real vintage woodwo...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ParthaatKolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, 3 October 2013
Dear Guest,

Greetings from Royal Heritage Tripura Castle!

We are thrilled to read your wonderful review and are extremely pleased to hear you enjoyed your stay with us.

Royal Heritage Tripura Castle is a 14 room boutique heritage hotel in the Summer Palace of the Maharaja of Tripura set amidst groves of majestic pine, overlooking the picturesque Shillong city. The property reflects the regality of a royal home – from its tiered gardens and marvellous collection of orchids, to its splendid interiors.

Within the Castle’s walls are a wonderful collection of artwork and antiques collected over the ages. Centuries old Chinese furniture, art deco and Victorian objets d’art, blend in with the paintings.

A serpentine road lined with pine trees, bamboo groves and cherry blossoms leads up to the Royal Heritage - Tripura Castle. The horse-shoe shaped gate, symbolic of good luck and a royal tradition for entrances to residences invites you in.

Cafe Shillong Heritage within the annexe is set to be more of a fine dining locale for those with the time to relax and tease their taste-buds. The ambiance has been tastefully done up making it a one stop shop not just for good old Shillongites but for visitors from across the country and the globe as well. The painting hung on a wall above the fireplace depicts the Khasi folklore and lends a cosy old world charm to the place.

One of the signature dishes at Cafe Shillong Heritage is Khao Suey a Burmese dish served in style which never fails to tickle the palate. But for those with a continental taste there is a lot to pick from.

At Royal Heritage Tripura Castle, we work hard to make sure we give each guest a personalized service and when we receive a gratifying review such as yours, it makes the hard work worthwhile.

Thank you once again for choosing Royal Heritage Tripura Castle.

Warm Regards,
Debajit Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Assam
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 7 May 2013

A great place to stay in shillong.Located away from hustle and bustle of city ,still pretty near the city .the hotel has great view of entire shillong.The newly constructed supreme rooms are pretty large and nicely decorated with a large sitout area .the tarrif is on higher side but still it is worth staying for a night or two to enjoy the beauty of shillong rather than staying in a city hotel.there are 2 restaurant one serving chinese and indian and one serving continentel and both are pretty good.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BuddyAssam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TripuraCastle, General Manager at Royal Heritage-Tripura Castle, responded to this review, 9 September 2013
Dear Guest,

Greetings from Royal Heritage – Tripura Castle!

Royal Heritage – Tripura Castle is the first "heritage" hotel in the north-east. Opened in 2003 in the Castle's Annexe, it is also the summer retreat of the Maharajas of the Manikya dynasty of Tripura.

Royal Heritage Tripura Castle is set amidst enchanting groves of majestic pine and overlooks some part of the city. The newly constructed Garden Wing Superior Rooms are spacious and well designed using local materials to the greatest advantage.

The Rice Court restaurant serves Indian, Chinese & Continental and the Café Shillong Heritage within the annexe serves Mediterranean, Pan Asian & North Eastern delicacies.

Thank you very much for your wonderful review and we are delighted to know about your experience. We look forward to welcoming you again.

Warm Regards
Debajit Roy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Heritage-Tripura Castle

Property: Royal Heritage-Tripura Castle
Address: Tripura Castle Road | Cleve Colony, Shillong 793003, India
Phone Number:
Region: India > Meghalaya > Shillong
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #2 of 19 Hotels in Shillong
Price Range (Based on Average Rates): £
Hotel Class:3 star — Royal Heritage-Tripura Castle 3*
Number of rooms: 14
Official Description (provided by the hotel):
In the comfortable ambience of Cleve Colony, Shillong, lies our homage to the world’s second-longest continuing royal line. With splendid views of snow-laden peaks, this landmark heritage hotel is located in the Annexe of the Summer Palace of the Royal Family of the Manikya Dynasty of Tripura. The main castle serves as the Shillong residence of the current scion of the Tripura Royal family P. B. K. Manikya Deb Burman. Careful re-designing has ensured the availability of spacious old world rooms decorated with local materials and traditional Castle furnishings while yet ensuring all modern amenities. Keeping our guests’ comforts and requirements in mind, Royal Heritage Tripura Castle offers ample car parking facilities within the grounds, and insightful and dedicated service to all guests. In addition, Manikya Hall, the 30-seat conference room, offers an excellent space for gatherings of any kind from wedding parties to corporate conferences. Also on the premises is Café Shillong Heritage, a must visit for one to further experience the gourmet culture and modern day vibe of Shillong. ... more   less 
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Also Known As:
Royal Heritage-Tripura Castle Hotel Shillong

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