Booked a family room for 4 adults and a child. The only good thing about the room was its size and view. Other than that the room was damp with paint peeling off, no geyser in the room on arrival (had to be requested which they immediately put in) which should have been there, electrical sockets in room not working to charge phones, etc (had to be requested to be fixed which was done), TV not working, dirty room and dirty bathroom, broken toilet seat :-(
Booked a car for pick-up with hotel (as hotel pick-up bus was broken) which was not booked. Thankfully, I called the driver 1/2 hr before reaching Puri to find that this is the case. Driver was good, he came but that meant 1/2 hr wait till he arrived and waiting with a 2 yr old at the station.
Food ordered from Room Service was overall good. Hotel condition is overall very poor, electrical cables hanging around here and there so be careful when travelling with young kids.
Bed linen and towels in poor condition.
Will never stay again and make sure we share our feedback with our friend circle as their choice of lodging is the same as us and they will trust our opinion.