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“nice beach resort”
Review of Mayfair Heritage

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Mayfair Heritage
Ranked #3 of 89 Hotels in Puri
Certificate of Excellence
Reviewed 18 August 2014

A very good resort on the beach.This is the best hotel of the town,Rooms are well decorated and very good with service and food.Staff members are very good with good sense of humour.Location wise it is excellent and management upkeep the property with necessary renovation.
Tariff is too high,go for a bargain for a good tariff.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Service
Thank rcreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 31 August 2014

Dear Sir,

Warm greetings from Mayfair Heritage & Mayfair Waves, Puri.

Please allow us this opportunity to thank you for sparing your valuable time in posting the feedback. This is the first feedback of Mayfair Waves and thank you for rating it so high.

At Mayfair, we are committed to providing our guests with the highest quality services and facilities. Your feedback are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

We hope you will allow us the opportunity to serve your future hotel needs, as we would like the opportunity to provide you the level of service you expect from Mayfair.

Yours in service,

General Manager,
Mayfair Heritage & Mayfair Waves, Puri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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233 - 239 of 463 reviews

Reviewed 14 August 2014

Stayed here at 23-25 july. Really had a great time.Direct beach access.Amazingly clean beach. Fooding was excellent.Nice pool but slightly small. overall one of the best stays.Had stayed in suite room which is very spacious. open private terrace provides great view of sea. MUST STAY IF U VISIT PURI.

Room Tip: Suites are great and spacious.
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Kapil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 15 August 2014

Dear Sir,

Warm greetings from Mayfair Puri. We thank you for choosing Mayfair for your stay at Puri and your valuable feedback in TripAdvisor. Your feedback serves as an important tool to ensure deliverance of quality service and keeps us inspired and motivated to perform better every time.

We are delighted to go through your careful observations. They are indeed very specific and allow us to know the guest choices.

We once again thank you for your kind patronage and assure you of our best service, attention & cooperation for all times to come.

With warm regards,

Yours In Service,

General Manager,
Mayfair Heritage & Mayfair Waves

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014 via mobile

It was an wonderful feeling to see people working in this hotel are so cordial and caring. I had a reservation in deluxe room 2 rooms, but seeing my father , 80 years old, holding crutch, they immediately shifted to cottage which is a premium one . And tried to extend their best suppport.Its quite big with an attached verandah open air. On our way before we reach puri, we called hotel and ordered lunch, so tht we get ready food. And once we had the food it was awesome. Their breakfast had a reasonably good spread but taste was really awesome. Moreover, the personal touch. The only disappointing thing is cottages are not seafacing, for which i dont blame them, i knew it before i booked it. But yea they have a suite which is seafacing, so next time will go for that only. Overall its an excellent stay.

Stayed: August 2014
1  Thank Gautam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 15 August 2014

Dear Sir,

Warm greetings from Mayfair Heritage & Mayfair Waves, Puri.

Please allow us this opportunity to thank you for sparing your valuable time in posting the feedback.

At Mayfair, we are committed to providing our guests with the highest quality services and facilities. Your feedback is important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

We hope you will allow us the opportunity to serve your future hotel needs, as we would like the opportunity to provide you the level of service you expect from Mayfair.

Yours in service,

General Manager,
Mayfair Heritage & Mayfair Waves, Puri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Stayed with my family in Mayfair Puri for two days in August.
Pros:
Ambiance was nice. You get easy conveyance(taxi/auto-rickshaws) for Jagannath Temple Darshan from the entrance.Room service was excellent. Near to the beach.The buffet breakfast was excellent compared with the dinner.Service was excellent.
Cons:
We spent some time playing table tennis but some unfinished material was lying aside which was a little inconvenient. Pool table needs to be refurbished or replaced. Dinner buffet was a let down as the non-veg variety was less and the steamed rice - too much sweating as it was left closed.Room had a little stale odor - could use some
Overall: Stay was pleasant but comparatively my Taj Vivanta stay was a little better.
Still room for improvement.

Room Tip: Pool facing rooms are quieter. You can also use rooms with common balcony if your having a family ge...
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank George V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 15 August 2014

Dear Sir,

We thank you for sparing your valuable time in posting the excellent feedback. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable guests. We strive every day to ensure our guests have a wonderful time at our resort. Thank you so much for taking the time to share this. It really means a lot to all of us.

We sincerely appreciate your business and thank you again for your kind comments and patronage. We look forward to serving you again soon.

Thanking you.

General Manager,
Mayfair Heritage & Mayfair Waves, Puri.

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Reviewed 29 July 2014

If you decide to be in Puri, never settle for any thing less than Mayfair. This hotel is fabulous for a vacation with Friends and family. Everything you need is on the campus. You have a private beach to access, which is manned by hotel staff.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Amarnath10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 15 August 2014

Dear Sir,

Dear Sir,

Warm greetings from Mayfair Heritage & Mayfair Waves, Puri.

Please allow us this opportunity to thank you for sparing your valuable time in posting the feedback. We all here at Mayfair would like to say "WOW". Your feedback has indeed touched our heart.

At Mayfair, we are committed to providing our guests with the highest quality services and facilities. Your feedback are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

We hope you will allow us the opportunity to serve your future hotel needs, as we would like the opportunity to provide you the level of service you expect from Mayfair.

Yours in service,

General Manager,
Mayfair Heritage & Mayfair Waves, Puri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

This was the first time I visited Jaganath's abode... Puri. Mayfair is absolutely spiffing !!. The restaurant has very good ambiance. Every nook and cranny is something new over here. We stayed in a deluxe cottage in front of our porch there were two squirrels and a chameleon. I absolutely loved this place. This hotel is not of the ubiquitous kind it is something different which anybody will enjoy. I would like to put this in the kind notice of the hotel, to include more varieties of continental cuisine and reduce the amount of Indian food, as this was really not expected by me. But, in overall I had a really great experience.

Room Tip: Cottage rooms.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Meshak G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 15 August 2014

Dear Sir,

Warm greetings from Mayfair Puri. We thank you for choosing Mayfair for your stay at Puri and your valuable feedback in TripAdvisor. Your feedback serves as an important tool to ensure deliverance of quality service and keeps us inspired and motivated to perform better every time.

We are delighted to find that you had an wonderful stay with nature. Your suggestion for menu is well appreciated and we would surely try to include the same.

We once again thank you for your kind patronage and assure you of our best service, attention & cooperation for all times to come.

With warm regards,

General Manager,
Mayfair Heritage & Mayfair Waves

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

With not high but, an expectational expectation we stayed for a couple of nights in this [newly built] property. Location, arrangements and overall effort to "do good" are appreciated. Team members are good, courteous but perhaps, due to lack of proper training and knowledge, inefficiency are reflecting everywhere, every time. As far as the price/ rate is concerned, quality and service are really disappointing. In accordance with the available food quality in Puri, may be, it is better place to try and test, but as per 'self-announced' "star grade" hotel, the issue of 'quality control' has to be given most importance and priority.
The designated Hotel Executives are rarely available to handle the issues of guests need and problem if any, I sincerely honor their busy moments and time schedule. But, allow me to submit a humble submission, 'please listen to the guests and look after the issues of "hospitality".
Finally, let me acknowledge the excellent arrangements of our last night's dinner. I do express our sincere thanks to the team members for such delicious presentation of food spreads. Our thankful acknowledgement will be uncompleted, if we do not mention the name of Mr. L.N. Panda & of-course, the name of the Chef Atanu (Mr), who were sincerely tried hard to present an appreciated "buffet dinner" for our family and friends.

Room Tip: Corner Suite in the 2nd floor.
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  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Santi501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYFAIR-HERITAGE, General Manager at Mayfair Heritage, responded to this reviewResponded 15 August 2014

Dear Sir,

Warm greetings from Mayfair Puri. We thank you for choosing Mayfair for your stay at Puri and your valuable feedback in TripAdvisor. Your feedback serves as an important tool to ensure deliverance of quality service and keeps us inspired and motivated to perform better every time.

We are delighted to go through your careful observations. They are indeed very specific and allow us to improve to serve better to our esteemed guests. We always try to improve upon the guest feedback.

We once again thank you for your kind patronage and assure you of our best service, attention & cooperation for all times to come.

With warm regards,

Yours In Service,

General Manager,
Mayfair Heritage & Mayfair Waves

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mayfair Heritage

Address: Chakratirtha Road | Plot No 122, 124, 125, Chakra Tirtha Road, Puri 752002, India (Formerly Mayfair Beach Resort)
Region: India > Odisha > Puri District > Puri
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Puri
#1 Luxury Hotel in Puri
#2 Spa Hotel in Puri
#3 On the Beach Hotel in Puri
Price Range: £79 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayfair Heritage 4*
Number of rooms: 34
Official Description (provided by the hotel):
MAYFAIR Puri is a star category luxury beach resort in the holy city of Puri. Ideally situated in close proximity to the breathtakingly beautiful beach in Puri, the luxury beach resort offers the scintillating combination of sun, sand, and sea. Apart from this, you can also pay homage to Lord Jagannath during your accommodation as it is also in proximity of Lord Jagannath Temple and other famous temples. A perfect gateway for luxury accommodation in the reign of Bhagwan Jagannath, MAYFAIR Puri offers 34 centrally air-conditioned and well-appointed rooms. All the rooms are replete with modern amenities including Room Service, H/C running water, Telephone, Fax, T.V. and offer a comfortable stay in Puri. Multi-cuisine restaurant, spa, fitness center, swimming pool, etc, make it an ideal destination to accommodate in Puri. ... more   less 
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Also Known As:
Mayfair Beach Hotel Puri

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