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“A pleasant stay” 5 of 5 bubbles
Review of Puri - Golden Sands, A Sterling Holidays Resort

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Puri - Golden Sands, A Sterling Holidays Resort
Ranked #10 of 76 Hotels in Puri
Kolkata (Calcutta), India
1 review
“A pleasant stay”
5 of 5 bubbles Reviewed 27 May 2014 via mobile

We stayed at the sterling resorts for 3 days...its truly a wonderful world as it states...rooms are nice nd the food..oh! Its excellent....even swimming pool is big nd good...only thng is that there were no activities except of d game room nd also the restaurant service was slow...overall very good experience...THANK YOU for d hospitality

Stayed May 2014, travelled with family
Helpful?
Thank pugoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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323 reviews from our community

Traveller rating
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    98
    68
    22
    30
See reviews for
204
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 May 2014

We visited Puri during 25th April and stayed at Sterling for two days. It was a superb experience as this is the only hotel in Puri that is situated at the confluence of the river and the sea. The sight is breathtaking in the early morning. We were booked in a duplex suite which was excellent and at par with any three star hotel facilities. The room service was unique and above all the food was delicious. The best part of the hotel are the shacks that are situated and decorated on the edge of the beach. We spent both our evenings there with friends and had a gala time.Above all a big thank you to Mr. Paul, the GM of the hotel who really helped us in a lot of ways.

Mr. Debasish Majumdar, Kolkata (Bhowanipur)

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debasishmajumdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calcutta, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 April 2014

We have visited Puri so many times , but this time staying at Sterling resort made our trip very very special . We had put in room no. 209 which was a duplex suite , it was very cosy and pretty . The property is situated on the outskirts of puri , a very beautiful location indeed . Room service was excellent and the food here was delicious . The staff are ever so helpful . The pool and lawns were very nicely maintained . The best feature is the unique view that the resort offers of the confluence of the river and the sea . The shacks of the resort are lighted up at night and you can sit there and feel the gentle sea breeze while relaxing . It was indeed a very good and luxurious stay we had . We highly recommend it to anyone who plans to have a fun and relaxing holiday with friends and family .

Room Tip: Duplex suite rooms are the best
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Saswatimajumder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 April 2014

Bravo !! Excellent !! Super Room Service, All this words are really valuable for this hotel. We stayed last week in puri IE from 12th of April to 15th of April. I have booked one regular room for 4 nights & they make my trip really awesome. Great service, very tasty food for lunch & snacks. Room service is very good, staff is very courteous always have smile on their face, & always wish good morning good evening & good night whenever they saw us. Unlike other hotel staff they are not greedy who always looking for tips. Very good & humble staff especially Pratima and Noor. It is advisable to stay for 5 nights in this hotel.

For few people 2.5 km from main road may be a problem but I’ll still prefer and rate this hotel best as 2.5 km is nothing and one can travel very easily. All tour operators provide pick/drop service facility from hotel. Even if you have having shared transport i.e. Tempo Traveler pick and drop is provided.

The Only thing which hurt me a lot is that inpite of Hotel management knowing that its my anniversary but none of the staff cared to wish me, I really fell hurted.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pinks2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cuttack, Orissa, India
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 14 April 2014 via mobile

I would like to start from the road connecting this hotel. One needs to own a SUV to reach this hotel, the roads r pathetic. Very poor service. Food is too expensive. Imagine 2 liter cola bottle for one hundred forty only plus taxes. Thank god we were localities n didn't had any trouble eating outside in d VIP road. When we tried to ease our tension from d pathetic service by deciding to sit under d shacks for a light snack in d evening we were denied any help from the staffs. There was power cut for 10-15 seconds within a 10-15 min gap n this happened throughout the evening. There was no remote for A.C. and the TV was neither a LCD or nor a LED. Alas d pool was ok no complains. Pathetic experience in a sterling brand.

Stayed April 2014, travelled with friends
Helpful?
Thank kumar1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Puri - Golden Sands, A Sterling Holidays Resort, responded to this review, 30 April 2014
Dear Sir,

Greetings from Sterling Holidays!We are deeply concerned about your experience at Puri - Golden Sands .

Our executive has already got in touch with you to understand your concerns better. We have shared your concerns regarding the pricing of food, service and power with the Resort Management Team at our corporate office.Please be assured necessary action will be taken wherever required.

At Sterling, we strive to deliver the best possible experiences to our members and guests. We regret the fact that your experience at Puri – Golden Sands didn't match your expectations. We request you to consider it as an unfortunate exception and give as another opportunity to serve you better by visiting any one of our resorts. We assure you that we will deliver an experience that’s beyond your expectations.

Sincerely,
The Sterling Holidays Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Kolkata
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Check-in was smooth and were allotted room no 228. We were stunned to see the room. It had a dining space, a separate sitting area and a bedroom with large and spacious toilet. The large windows overlooking the garden and the Bhargvi river allowed plenty of light and air into the rooms. The swimming pool was well-maintained and the entire area, here i could not understand the reson of negative comments by some other travelers on web site, god sake i didt find any of the nob broken, AC not working etc during my entire visit.

The Activity room behind the reception offered loads of entertainment in the evening as we played table tennis. Food was of good quality and Chinese, continental as well as Indian recipes were prepared well. The room service and house-keeping service were also prompt.

All the staffs were very helpful, polite and courteous. They truly know the meaning of warm hospitality. Ranjeet at the reception was especially helpful and assisted us in every way.

In my opinion none of the resort or Hotel in Puri have so much of Open Space and that too well maintained.

Best Things:-

* Beautiful location where the river unites with the sea
* Cleanliness
* Politeness of staff
* Good food
* Tea/Coffee maker with ample supplies of tea and coffee in the room
* Absolutely family friendly
* Spa treatments are available

Area of Improvement:-

* Do not expect sea facing rooms. Rooms in Cluster A have view of the river.
* The beach is at quite a distance from the residing area. One has to climb down a few stairs to get to the river bank and then walk left to the beach. So those with mobility problems may have issues.

Room Tip: Request for a renovated rooms
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank anandkol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, Andhra Pradesh, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 6 April 2014

First off, this resort is certainly not the place to stay in case you are going for the temple visit. Tucked away way 2 Kms off the city beach limits, this resort is only for the "Couple" wanting to get away from it all. For there is nothing to do here besides swimming in the pool , or sitting on the beach- and catch up on all the reading.

Thats fine for the stressed out couple, boring for the kids.....

So, if a forced stay in a room with a beach , with time hanging heavily on your hands is your wish, then this is the place. The trip to town is expensive and the resort has no transport of its own!

No fan in the bedroom, lights dimmed to near darkness ...

The staff are friendly coping up with the complaints and assuring the guests that the "takeover" by the new management would bring in much needed funds to acquire transport , repair the infrastructure, fans in every bedroom etc etc

It does seem unfair that the daily "utility" charges at this outlet is the same as what Sterling charges in other better maintained resorts.

And it is certainly unfair to be charged a markup for the already expensive visits to town . We could hire a taxi for Rs 300 for the journey to the station, through a direct deal with the taxi owner than pay Rs 440 to the Resort for the same driver and car!! Hopefully the new Foreign owner may view these customer unfriendly acts in the proper light it deserves!

Room Tip: Rooms anywhere are the same. One needs tpo get out to the beach anyway
See more room tips
  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank velamur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Puri - Golden Sands, A Sterling Holidays Resort

Property: Puri - Golden Sands, A Sterling Holidays Resort
Address: 255/2 And 255/3, Puri 752002, India
Region: India > Odisha > Puri
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 76 Hotels in Puri
Price Range (Based on Average Rates): £
Hotel Class:3 star — Puri - Golden Sands, A Sterling Holidays Resort 3*
Number of rooms: 69
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